Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,977 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 5,977 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought for mothers BIRTHDAY and she loved them and the packaging.”

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Posted 7 years ago

“Excellent service from start to finish, my sister-in -law was thrilled to receive her flowers Thankyou”

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Posted 7 years ago

“Quick and easy from start to end. Thank you!”

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Posted 7 years ago

“My friend is fighting cancer & it really cheered her up to get the flowers she said they are beautiful and the colours were lovely.”

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Posted 7 years ago

“Ordering was easy, prices competitive and the flowers arrived promptly and in good condition - the recipient was thrilled!”

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Posted 7 years ago

“no money "wasted" on delivery fee + consistently good quality”

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Posted 7 years ago

“They looked as beautiful as they did online. Arrived when they were supposed to. Very good value. Easy to order.”

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Posted 7 years ago

“A very slick service, kept up to date at all times and the recipient was very pleased.”

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Posted 7 years ago

“Good service kept informed at all times, very happ”

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Posted 7 years ago

“The communication about the progress of delivery was superb and written in an engaging way (unlike most other delivery notifications). Also, the end product was superb and good value.”

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Posted 7 years ago

“Excellent”

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Posted 7 years ago

“Everything I wanted was executed to the highest standard. I was informed of the process as it was in motion so I had no need to be curious.”

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Posted 7 years ago

“Ordered flowers for my sister 60th birthday she sent me pic saying she loved them”

Serenata Flowers 5 star review on 8th February 2018

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Posted 7 years ago

“I ordered them for my Aunts funeral to go on the coffin and they arrived in time and looked lovely.”

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Posted 7 years ago

“I have used Serenata on a number of occasions. The flowers are always good value for money, albeit sometimes are smaller than what you expect when looking at the advertised pictures, but they arrive fresh and within allotted time scale. This time I chose flowers that were on special offer and upgraded to the next size. A good move as they were very impressive.”

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Posted 7 years ago

“Service was first class could not have been better.”

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Posted 7 years ago

“Lovely flowers and chocolates delivered to a friend within 24 hours. Great service.”

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Posted 7 years ago

“Very efficient company”

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Posted 7 years ago

“They were delivered on time, beautifully wrapped for my Bestfriend! Definitely would recommend”

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Posted 7 years ago

“They kept me informed all the time about my sending of flowers, and in a very romantic and special way.”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,977 reviews