Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,977 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,977 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy, would not hesitate to recommend. Super efficient, beautiful flowers.”

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Posted 7 years ago

“Ordered flowers , Colourburst, for an elderly friend who is not very well. Ordered Saturday for Sunday delivery. They were delivered mid morning on Sunday and my friend is thrilled with them. She said they are beautiful and really cheered her up. Once again thank you Serenata for an excellent service. I wouldn't go anywhere else now for flowers.”

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Posted 7 years ago

“An absolute pleasure. Flowers are lovely and delivered on a Sunday Perfect.”

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Posted 7 years ago

“Very good. Customer service very helpful . Flowers arrived on time even though you don't do timed deliveries on a Sunday . Thank you very much. My Wife loved the flowers. Regards William”

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Posted 7 years ago

“Quick, efficient website, felt secure using site, flowers delivered Sunday in excellent condition and kept informed throughout as to the progress of delivery.”

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Posted 7 years ago

“I ordered a Beautiful bouquet of flowers and some praline cakes for my Nanna. All I can say is she was over joyed when they arrived. Came on time, the whole process was done online. I found it extremely easy and convenient. I will be using again. Thank you for helping surprise my Nanna xx”

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Posted 7 years ago

“Great service. Exactly as promised. Thanks.”

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Posted 7 years ago

“arrives on tome helpful back up service”

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Posted 7 years ago

“I have ordered the same flowers twice now, they are beautiful and last for ages! 100% recommend!”

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Posted 7 years ago

“We only saw a picture of the flower arrangement, but our family reported to us that it was lovely. Thanks”

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Posted 7 years ago

“Lovely flowers, quick delivery x”

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Posted 7 years ago

“Excellent communication, letting me know when the flowers had been delivered, easy website to use and good value. Thank you!”

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Posted 7 years ago

“My friend was absolutely delighted with the get well flowers I sent her”

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Posted 7 years ago

“I placed my order 2 days before and they arrived on time and were wonderful great service and product was exactly as picture very happy”

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Posted 7 years ago

“I sent flowers to a family who had lost a loved one. The service was quick and transaction easy. I didn't see the flowers but I am told they were lovely.”

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Posted 7 years ago

“I recently sent 'thank you' flowers to a friend and was very happy with the service provided. The flowers arrived as promised the next day and the recipient was very happy. We got to see a photo of the flowers which were the 'fiesta' arrangement and they were really lovely. Thank you for a great choice of flowers at a reasonable price and reliability. Will recommend.”

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Posted 7 years ago

“I was delighted with the Serenata flowers. I sent get well flowers to my best friend, she informed me that her flowers where absolutely beautiful. This was my first purchase from Serenata however it most certainly won't be my last, thank you to Serenata Flowers”

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Posted 7 years ago

“One word FAULTLESS”

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Posted 7 years ago

“One word FAULTLESS”

Helpful Report

Posted 7 years ago

“An easy to use web site which made ordering simple. The flowers were sent for a birthday gift and apparently arrived in beautiful condition and very fresh. I have since received a photo of them and they do look very pretty. So I am really really pleased.”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,977 reviews