Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,977 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,977 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn't see the bouquet, but my friend said the flowers were really beautiful when she received them.”

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Posted 7 years ago

“Delivery made at a good time, the flowers were well appreciated”

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Posted 7 years ago

“My friend was so happy with her flowers. The company was fantastic, cheeper that the main online retailer with far better reviews. I would happily recommend Serenata.”

Serenata Flowers 5 star review on 17th August 2017

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Posted 7 years ago

“arrived on time and recipient delighted”

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Posted 7 years ago

“Would be happy to use again made my mums day”

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Posted 7 years ago

“Serenata made it so easy to send flowers from Australia to the UK. Prompt service and excellent quality. Would definitely use again.”

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Posted 7 years ago

“bought three different birthday flowers this month and am very pleased with the service and the flowers and the cake was delicious!! will definitely use Serenata Flowers again :-)”

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Posted 7 years ago

“No problems at all flowers delivered next day as described.”

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Posted 7 years ago

“Efficient service, images of plant were accurate and you kept me informed about planned delivery time”

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Posted 7 years ago

“My friend loved these so a job well done!”

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Posted 7 years ago

“My daughter was very happy with these beautiful blooms. Not like anything we had seen before, stunning! Each stem individually packed in its own little pot of water. Thank you for making her Day!”

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Posted 7 years ago

“Some friends sent me some money in order that I could get some flowers. The orchids were a vibrant blue and absolutely beautiful.”

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Posted 7 years ago

“Prompt, efficient, flowers were beautiful, very carefully packed and the recipient was most pleased. Thank you”

Serenata Flowers 5 star review on 16th August 2017

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Posted 7 years ago

“Efficient service & kept me informed, beautiful flowers”

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Posted 7 years ago

“Brilliant service!ordered Sun aft delivered to village in middle of nowhere lunchtime Mon!tecopient delighted with flowerswould recommend”

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Posted 7 years ago

“I'm extremely happy with the website and the delivery of the flowers. So easy and lovely will recommend to all”

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Posted 7 years ago

“Great flowers, quick service, easy to use website and good value!”

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Posted 7 years ago

“My friend was delighted with the gift of the lovely flowers”

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Posted 7 years ago

“Beautiful flowers, speedy delivery, very reasonable prices! LOVE IT!!! ??”

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Posted 7 years ago

“Flowers arrived as stated. beautiful arrangement very happy recipient thank you.”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,977 reviews