Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,977 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,977 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried Serenata out for the first time recently - my Mum was absolutely delighted with her 'Nana's garden' bouquet which was large, fresh and a lovely selection of flowers. They arrived on time, attractively and well packaged. The delivery tracking information was first class. Will use Serenata from now on!”

Helpful Report

Posted 7 years ago

“Sent flowers from Melbourne to my sister in Skegness, appreciated being told of the time-frame - she sent me a photo of the flowers and they were beatiful”

Helpful Report

Posted 7 years ago

“Easy website to follow, Efficient delivery system which does what it says. Good quality product which pleased the recipients.”

Helpful Report

Posted 7 years ago

“Brilliant service. Flowers were stunning and we were advised about delivery”

Helpful Report

Posted 7 years ago

“This was my first time using Seranata, the order was for a friend who had lost a family member. She loved the flowers, they were delivered on time and I had messaged keeping me informed of the progress. Perfect service.”

Helpful Report

Posted 7 years ago

“I haven't seen them yet but my Mum was absolutely delighted with them! Fantastic service and delivery! Thank you!”

Helpful Report

Posted 7 years ago

“I ordered some flowers as a get well for one of my support group ladies and they cheered her up.”

Helpful Report

Posted 7 years ago

“Excellent service really efficient and quality flowers”

Helpful Report

Posted 7 years ago

“I have twice ordered flowers from this company and have been very impressed with the whole service. Although i have not seen the bouquets delivered my mum has said both have been beautiful and lasted well. The website is easy to use and the first time i used them i didnt't order until 8pm and the flowers arrived by midday the next day. I would not hesitate to recommend Serenata Flowers and will definitely use again.”

Helpful Report

Posted 7 years ago

“I was updated on the process and the lady I sent them to was very happy”

Helpful Report

Posted 7 years ago

“THE perfect flowers for my perfect wife from her perfect husband”

Helpful Report

Posted 7 years ago

“Delivered on time and flowers where of excellent quality”

Helpful Report

Posted 7 years ago

“Excellent service, quirky informative updates”

Helpful Report

Posted 7 years ago

“Second time using serenata flowers and again excellent reaction from recipient , will definatly use again .”

Helpful Report

Posted 7 years ago

“The flowers were for my daughter in law it was her Birthday. Also it was on a Sunday. The basket of roses arrived on SUNDAY morning! My daughter in law said that they were really lovely! And that she never excepted a delivery on her Birthday being as it was on a Sunday Great trust in Serenata flowers they always get it right Thank you so much Margaret”

Helpful Report

Posted 7 years ago

“Excellent service. I ordered flowers for next day delivery (Sunday) and was kept informed at every stage of the process and then informed when delivered. I would definitely use Serenata again! Thank you!”

Helpful Report

Posted 7 years ago

“Beautiful flowers delivered to my daughter and grand daughter. Exactly as ordered. Kept informed from leaving supplier to time of delivery very professional service. Have used three times already this last 2 months and will use again. Good value for money.”

Helpful Report

Posted 7 years ago

“Flowers arrived on time and were beautiful. We ordered at about 9:30 pm the previous evening and flowers arrived by 10:00 am the following morning, thank you.”

Helpful Report

Posted 7 years ago

“Easily dealt with from New Zealand, great service”

Helpful Report

Posted 7 years ago

“Excellent service, product as described and delivered next day.”

Serenata Flowers 5 star review on 17th August 2017

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,977 reviews