Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,022 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 18%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the rose trug for an 80th Birthday from Spain and they were very well received. They arrived as scheduled and the recipient received a kiss on the hand as it was her Birthday.”

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Posted 9 years ago

“They were a birthday and she was delighted”

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Posted 9 years ago

“Quality work and delivered on time.”

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Posted 9 years ago

“Excellent service flowers very fresh and excellent quality had the flowers over 8 days and still as fresh as the day they arrived Definitely be using them again. ????????”

Serenata Flowers 5 star review on 20th August 2017

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Posted 9 years ago

“Excellent service from start to finish. Flowers where beautiful, customer service efficient, courier was very amicable so will must certainly will use again thank you.”

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Posted 9 years ago

“Delivered on date requested. Kept me up to date on delivery. Receiver very happy with quality of flowers.”

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Posted 9 years ago

“Quick and effective”

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Posted 9 years ago

“Flowers were for family so I didn't see them but was told how beautiful they are. Ordered late in the day and they arrived the next day. Very pleased with the service and will use them again with confidence.”

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Posted 9 years ago

“Great service and quick response to a question regarding discount, will be using Serenata Flowers again. Thanks”

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Posted 9 years ago

“Good service - helpful information regarding order progress and delivery .”

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Posted 9 years ago

“Great choice reasonably priced. Next day delivery amazing”

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Posted 9 years ago

“An absolute brilliant service kept us informed from date of order to day of delivery beautiful flowers at a very good price would highly recommend Serenataflowers to anyone”

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Posted 9 years ago

“Online instructions easy to follow. Order efficiently carried out. Recipient was very pleased with the quality of the flowers.”

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Posted 9 years ago

“person that got em over the moon well done you”

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Posted 9 years ago

“Ordering was very simple online. Delivery was included in the price unlike interflora. Serenata delivered the flowers to parents in law for their 60th wedding anniversary on the day requested. Notified me when the flowers had been delivered. Mother in law said flowers were beautiful and smelled gorgeous.”

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Posted 9 years ago

“Well I'm definitely pleased it was my first time ordering and I was definitely happy with how everything went I ordered flowers for my mother in laws birthday and the delivery was super quick I was emailed at every step which I was very happy about and most of all my mother in law was extremely happy with the flowers the quality and the smell was just amazing definitely worth it!!!”

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Posted 9 years ago

“My d-i-law loved the flowers....and arrived on the right day.”

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Posted 9 years ago

“Great service good choice and speedy delivery xx”

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Posted 9 years ago

“Good quality and quantity value for money Everything done as they said it would be”

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Posted 9 years ago

“Tried Serenata out for the first time recently - my Mum was absolutely delighted with her 'Nana's garden' bouquet which was large, fresh and a lovely selection of flowers. They arrived on time, attractively and well packaged. The delivery tracking information was first class. Will use Serenata from now on!”

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Posted 9 years ago

Serenata Flowers is rated 3.4 based on 6,022 reviews