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Serenata Flowers Reviews

3.4 Rating 5,977 Reviews
56 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,977 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Serenata Flowers 1 star review on 3rd March 2025
Anonymous
Serenata Flowers 1 star review on 3rd March 2025
Anonymous
Serenata Flowers 1 star review on 19th February 2025
Anonymous
Serenata Flowers 1 star review on 28th December 2024
Anonymous
Serenata Flowers 1 star review on 8th November 2024
Anonymous
Serenata Flowers 1 star review on 8th November 2024
Anonymous
Serenata Flowers 1 star review on 5th November 2024
Alex
662
Anonymous
Anonymous  // 01/01/2019
Flowers arrived within 24 hours as requested. I could track the order which was useful. I didn't see the bouquet that arrived but the recipient was delighted with her flowers! I'd definitely use Serenata again.
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Posted 7 years ago
I ordered the rose trug for an 80th Birthday from Spain and they were very well received. They arrived as scheduled and the recipient received a kiss on the hand as it was her Birthday.
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Posted 7 years ago
They were a birthday and she was delighted
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Posted 7 years ago
Quality work and delivered on time.
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Posted 7 years ago
Excellent service flowers very fresh and excellent quality had the flowers over 8 days and still as fresh as the day they arrived Definitely be using them again. ????????
Serenata Flowers 5 star review on 20th August 2017
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Posted 7 years ago
Excellent service from start to finish. Flowers where beautiful, customer service efficient, courier was very amicable so will must certainly will use again thank you.
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Posted 7 years ago
Delivered on date requested. Kept me up to date on delivery. Receiver very happy with quality of flowers.
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Posted 7 years ago
Quick and effective
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Posted 7 years ago
Flowers were for family so I didn't see them but was told how beautiful they are. Ordered late in the day and they arrived the next day. Very pleased with the service and will use them again with confidence.
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Posted 7 years ago
Great service and quick response to a question regarding discount, will be using Serenata Flowers again. Thanks
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Posted 7 years ago
Good service - helpful information regarding order progress and delivery .
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Posted 7 years ago
Great choice reasonably priced. Next day delivery amazing
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Posted 7 years ago
An absolute brilliant service kept us informed from date of order to day of delivery beautiful flowers at a very good price would highly recommend Serenataflowers to anyone
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Posted 7 years ago
Online instructions easy to follow. Order efficiently carried out. Recipient was very pleased with the quality of the flowers.
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Posted 7 years ago
person that got em over the moon well done you
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Posted 7 years ago
Ordering was very simple online. Delivery was included in the price unlike interflora. Serenata delivered the flowers to parents in law for their 60th wedding anniversary on the day requested. Notified me when the flowers had been delivered. Mother in law said flowers were beautiful and smelled gorgeous.
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Posted 7 years ago
Well I'm definitely pleased it was my first time ordering and I was definitely happy with how everything went I ordered flowers for my mother in laws birthday and the delivery was super quick I was emailed at every step which I was very happy about and most of all my mother in law was extremely happy with the flowers the quality and the smell was just amazing definitely worth it!!!
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Posted 7 years ago
My d-i-law loved the flowers....and arrived on the right day.
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Posted 7 years ago
Great service good choice and speedy delivery xx
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Posted 7 years ago
Good quality and quantity value for money Everything done as they said it would be
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Posted 7 years ago
Serenata Flowers is rated 3.4 based on 5,977 reviews