Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,977 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,977 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to order. my aunt was so pleased with them. I was kept informed when they were delivered. I would use them again and recommend them to my friends.”

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Posted 7 years ago

“Very happy with the flowers for my mum's birthday they were stunning deffiinetly recommend ????????????????”

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Posted 7 years ago

“When she received them, my cousin said your flowers were beautiful. Thank you for your service.”

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Posted 7 years ago

“Easy to order. Kept informed of delivery status. Friend loved her flowers. Will certainly recommend”

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Posted 7 years ago

“...made delivering "thank you" flowers, quick and easy.”

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Posted 7 years ago

“Amazing!! Ordered the night before my mothers birthday and they were delivered first thing when she woke up which was fantastic service ! Thankyou . Great prices , beautiful flowers , will defiantly use again! Highly recommend”

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Posted 7 years ago

“Thank you gift for family. I haven't seen flowers myself but sister loved them. Next day delivery, some buds not yet open which she was very happy with.”

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Posted 7 years ago

“I was very happy with the flowers I sent to my Aunt she over the moon with them, I was informed when they left the shop, and also when they were delivered. Great Service.”

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Posted 7 years ago

“the ordering was easy, the delivery was on time . My daughter was over the moon , with the quality of the flowers and fudge. Would highly recommend .”

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Posted 7 years ago

“I am very disappointed with the flowers delivered on my birthday, Aug 12 th , from my son. A lot of buds had fallen off the lilies and the remainder were very crushed, the roses did not look too healthy either. By Saturday 19th, most of the flowers had died. In my experience roses and lilies will easily last for two weeks. Very disappointing! B”

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Posted 7 years ago

“ve used twice now, beautiful flowers and delivery on schedule”

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Posted 7 years ago

“The person receiving the flowers really liked them, thank you.”

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Posted 7 years ago

“Partner was very happy, Delivered on time,”

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Posted 7 years ago

“The recipient loved them and sent me a picture of them. They looked great - it cheered her up with lower than expected exam results”

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Posted 7 years ago

“The flowers were wonderful and were very fresh and looked beautiful. I will definitely recommend anyone to buy from here, I know I will again.”

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Posted 7 years ago

“Really good service and beautiful flowers, speedy delivery”

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Posted 7 years ago

“Wonderful service and the flowers delivered were quality.”

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Posted 7 years ago

“The flowers were beautiful according to my daughter who received them. Was absolutely thrilled”

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Posted 7 years ago

“I ordered around 9pm and the beautiful flowers arrived by mid-day the following day. They were fresh and exactly as I ordered and made a lady feel very cherished. Thank you.”

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Posted 7 years ago

“Easy to order with regular update on delivery”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,977 reviews