Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,972 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Three very happy mums / step-mums on Mother’s Day! Lovely flowers, all delivered on time, with great communication so we knew when it was happening 😊”

Helpful Report

Posted 7 years ago

“My mum loved her Mother's day bouquet.”

Helpful Report

Posted 7 years ago

“I confess, I haven’t seen the delivered flowers but my mother in law was thrilled with them. Ordered the day before Mother's Day, arrived as requested next day and very competitive prices. What’s not to like? Thank you Serenata Flowers.”

Helpful Report

Posted 7 years ago

“My Mum and Mother in law delighted with the flowers they were so fresh . Thank you for a fantastic service x”

Helpful Report

Posted 7 years ago

“Fab delivery on time so pleased”

Helpful Report

Posted 7 years ago

“Great quality and quick and reliable delivery”

Helpful Report

Posted 7 years ago

“Perfect for Mother’s Day gift. All so easy and mother thrilled. Thank you.”

Helpful Report

Posted 7 years ago

“Fantastic flowers delivered for Mother’s Day. My mum just loved them. Thank you”

Helpful Report

Posted 7 years ago

“Offered Sunday delivery when others did not. Nice flowers, delivered on time. Would recommend.”

Helpful Report

Posted 7 years ago

“Ordered two sets of flowers to be delivered on Mother's Day. Both arrived in good time and recipients were very pleased. I was notified both before and after delivering, including an hour long time slot for both which was very helpful. Reasonable price too so very pleased, thanks.”

Helpful Report

Posted 7 years ago

“The delivery was smooth it arrived early around 8:30am so mum woke up to her flowers. The bouquet was big, bright & had a good strong scent very happy as it made mum happy on mothers day. I would highly recommend Serenata flowers & I will use again So a very big Thank You for the great service and good quality flowers. A happy 1st time customer”

Helpful Report

Posted 7 years ago

“Delivered on Mothering Sunday. Such a beautiful bunch of flowers with many still in bud so should last a while and reasonably priced. My Mum was very happy. Thank you and I will definitely use Serenata Flowers again.”

Helpful Report

Posted 7 years ago

“Easy ordering, good delivery & recipient very pleased with flowers will definitely use again”

Helpful Report

Posted 7 years ago

“Beautiful flowers. Looked exactly as pictured. Delivered on time. I had one very happy Mum on Mother’s Day. Thank you Serenata!”

Serenata Flowers 5 star review on 12th March 2018

Helpful Report

Posted 7 years ago

“Super delivery, ordered Sat evening and still delivered on Sun for Mothers day! M&S or Waitrose were unable to do that! Will be using going forward!”

Helpful Report

Posted 7 years ago

“The flowers I ordered for my mother in law were absolutely lovely. She was over the moon. Thank you so much.”

Helpful Report

Posted 7 years ago

“Very easy to order online. Regular update on tracking and delivery. Very pleased with flowers, just as picture, bright and vibrant colours.”

Helpful Report

Posted 7 years ago

“I live overseas & was relying on the flowers to be perfect for my mum for Mother’s Day. She said they were stunning, beautifully & well packed & delivered on time. Thank you. Will use again. Oh yes & such a reasonable price”

Helpful Report

Posted 7 years ago

“THE FLOWERS I ORDERED ARRIVED ON TIME THE ARRANGEMENTS WERE AS THE PICTURES - BEAUTIFUL SERENTA HAVE A WONDERFUL RANGE FOR ALL OCCASIONS TO SUIT EVERYONE'S POCKET I WOULD HIGHLY RECOMMEND”

Helpful Report

Posted 7 years ago

“Very happy with the flowers that arrived thanks”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,972 reviews