SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it has been a while since I used sg petch, but as not to be surprised nothing has changed. a few new faces but the standards are still second to none. I found the car I wanted it was ready when they said the finance package was to my needs sales service etc all what you would expect. I would like to thank mr burke and his staff for there attention to detail and making myself and my wife welcome. its a small thing to say but its just the basics. many thanks. andy.”

Helpful Report

(Middlesbrough) - Posted 10 years ago

“The staff at SG Petch were very friendly, helpful and efficient. My car arrived on the date they promised. Very happy with my purchase, would certainly deal with them again ????????”

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(Darlington) - Posted 10 years ago

“Salesman was helpful but not pushy, good deal on car with warranty and servicing, which was exactly what I was after.”

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(Darlington) - Posted 10 years ago

“Mike, the salesman was helpful and interested in what we wanted. Gave us all the info we needed but wasn't pushy and left us to make our own decisions.”

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(Darlington) - Posted 10 years ago

“Excellent service. Everyone I encountered was very helpful and friendly without being pushy - certainly dispelled the 'car salesman' label! The whole buying process was quick and easy and conducted in a totally efficient manner. Delighted with my new Fiat 500 which came in record time and would definitely recommend you to others - in fact have already done so! Thanks to all involved.”

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(Middlesbrough) - Posted 10 years ago

“Very professional and helpful Many thanks to geoff urch at the Darlington branch”

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(Darlington) - Posted 10 years ago

“We had excellent customer service,all staff very friendly and helpful.”

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(Darlington) - Posted 10 years ago

“A very good experience when buying our Kia from SG Petch. The salesman who dealt with us (Kevin Jackson) was particularly attentive and very helpful. I was very impressed with the follow up contact from both Kevin and the firm to ensure we were happy with our purchase.”

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(York) - Posted 10 years ago

“A painless experience for once Car sorted really quickly Andrew was very helpful”

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(Darlington) - Posted 10 years ago

“Thank you for what turned out to be a very easy transaction. Gary Wintringham was particularly helpful and patient as we worked through the details. I have had the car a week now and it has been very pleasant to drive. Many thanks for all the help given and for a pleasant new car. Regards, Dr Stephen Friend”

Helpful Report

(York) - Posted 10 years ago

“An extremely thorough but friendly and painless experience. I felt I was treated with due care and diligence, and did not feel intimidated at all. I felt I received the best possible deal when both buying and selling. The negotiations were dealt with very professionally and to my satisfaction.The Kia sales manager certainly did all he could to make the deal enticing.”

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(Darlington) - Posted 10 years ago

“I've been a customer of SG Petch for a number of years now they are so helpful and friendly. I will keep going back again and again.”

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(Middlesbrough) - Posted 10 years ago

“Found in the end a nice car. Well satisfied with the attention shown to my wife and I, pleased with how professional everything was handled regarding the purchase and all the documentation was very re-assuring. Customer car park could be better. Found it full on every visit.”

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(Darlington) - Posted 10 years ago

“Helpful salesman. No pressure and a good deal. Just what I like”

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(Darlington) - Posted 10 years ago

“I visited the show room on numerous occasions to discuss the possible purchase prior to taking the plunge and always received polite patient and helpful attention. The whole process easy and stress free. Many thanks”

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(Darlington) - Posted 10 years ago

“Absolutely first class the salesman Gareth was brilliant”

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(Middlesbrough) - Posted 10 years ago

“Excellent service delivered by very polite sales persons”

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(Middlesbrough) - Posted 10 years ago

“Kevin from SGPetch near Darlington was very helpful, and made the process of buying a car very easy and stress free. He was able to ensure that I got the best deal possible, and handled everything very professionally throughout the purchase. I would definitely recommend SGPetch to a friend, and I am very happy with my new car. Thanks Kevin!”

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(Darlington) - Posted 10 years ago

“Just had to call a few times as I had not been contacted as promised.”

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(Durham) - Posted 10 years ago

“The sales rep was extremely friendly, informative and professional.”

Helpful Report

(Durham) - Posted 10 years ago

SG Petch is rated 4.8 based on 5,373 reviews