SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,365 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,365 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good deal. Good customer service. Excellent car. Very happy overall.”

Helpful Report

(Darlington) - Posted 6 years ago

“I cannot fault the staff at SG Petch Middlesbrough. Extremely helpful and welcoming, making the car buying experience stress free and enjoyable!”

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(South Bank) - Posted 6 years ago

“Very helpful and listened to my requirements. Form filling was efficiently completed.”

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(Durham) - Posted 6 years ago

“Super helpful, great staff”

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(Middlesbrough) - Posted 6 years ago

“Ggeat service I recommend, thank you.”

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(Durham) - Posted 6 years ago

“Find all the staff very friendly and efficient.”

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(Richmond) - Posted 6 years ago

“Service is everything you should expect from a car dealership, but so rarely get. Staff extremely pleasant and prepared to go the extra mile to make sure everything is as it should be. I am now on my 11th purchase from Petch's. I think that says it all.”

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(Durham) - Posted 6 years ago

“Excellent customer service. Listened to our requirements and acted upon them. Very happy with our car and the whole experience.”

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(Darlington) - Posted 6 years ago

“Ryan the salesman was very goof”

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(Darlington) - Posted 6 years ago

“Ryan sorted us with the car that was right for us. We had no problem at all and everything went great. He is a asset to your company. Many thanks for the great service.”

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(Darlington) - Posted 6 years ago

“Craig brown the salesman was perfect in every way, he gave us a good deal, nothing was a problem, he is a credit to S G Petch.”

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(South Bank) - Posted 6 years ago

“Good without being pushy or "salesman-ish". Very happy so far with my car.”

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(Darlington) - Posted 6 years ago

“Excellent customer service very helpful and child friendly drinks crisps and an iPad they were very happy! Quick turn around from ordering car to picking it up 1 week fantastic!”

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(Durham) - Posted 6 years ago

“Fantastic service from the very first moment we visited the showroom. Nick was very polite and helpful. He helped us all the way to collecting the car and explained all the controls in detail. Lovely man to deal with and we love the car. Thank you. Fiona Gill”

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(York) - Posted 6 years ago

“Excellent service, flexible timing even stayed after their shift to help us out. Quick and very easy process.”

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(Durham) - Posted 6 years ago

“Overall the service was middle of the road, communication needs work, I had to chase for updates on the progress of my car a few times as it was in the body shop. I had a few technical issues with the car a week after receiving it which I called the branch and asked to speak with the sales rep for assistance on two occasions, still waiting for a phone call back, ultimately I have resolved them myself to the best of my knowledge.”

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(Darlington) - Posted 6 years ago

“Great new car and a very pleasant experience. Joseph was great and very helpful.”

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(Richmond) - Posted 6 years ago

“I was very pleased with the way I was treated, and the staff were very friendly and helpful”

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(Middlesbrough) - Posted 6 years ago

“As in past purchases - S G Petch made changing my car very easy and straightforward. The price was right and they kept any promises they made. I have been pleased with the service I have received from then over the past 5 years (plus) - no complaints at all - all the staff I have dealt with have been helpful and very pleasant to deal with.”

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Posted 6 years ago

“Excellent experience from a very helpful rep.”

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(York) - Posted 6 years ago

SG Petch is rated 4.8 based on 5,365 reviews