SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,374 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,374 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't say any more than they couldn't of been any more helpful than they were.”

Helpful Report

(Durham) - Posted 10 years ago

“Don't normally write reviews but couldn't be happier with the service from the whole team. Top class experience”

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(Durham) - Posted 10 years ago

“The overall opinion would be good, but when it came to the day of purchase everything went wrong. The dealer did not polish the scratches that we have reported and left the car with flat battery! I cannot imagine how they did that and not even checked the battery before we arrived! Instead of offering us original car mats for an extra charge they simply gave us the car with none. So basically - they are nice when you are about to buy. They can say you a lot of good words and offer their help. But, when it comes to the end they simply do a minimal effort.”

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(Durham) - Posted 10 years ago

“Excellent customer service, very helpful and courteous. I would definitely use SG Petch in the future and would recommend them to anyone who is in need of a new vehicle”

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(Darlington) - Posted 10 years ago

“Fast friendly and helpfull salesmen not pushy”

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(Darlington) - Posted 10 years ago

“Service from Start to Finish is very personable, After care really appreciated and a special mention to Christian Arnold for having a lot of patience with our many questions a really great guy”

SG Petch 5 star review on 1st August 2016

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(Durham) - Posted 10 years ago

“Not having had a KIA before, it was refreshing to speak to your sales staff about the differing vehicles in the range. Whilst we would have liked at Kia Seed, but it would probably not fit the garage, but the Kia Rio is perfect for what we need. The accessories fit as standard are excellent, though it would have good to have folding door mirrors. Excellent Car at an excellent price. Well done SG Petch”

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(York) - Posted 10 years ago

“yes les at Richmond was very helpful through out the whole process . .”

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(Richmond) - Posted 10 years ago

“Ray Bolam was brilliant in getting me sorted for my first car. Very informative and kept me up to date with everything so I knew exactly what was happening. Highly recommended.”

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(Darlington) - Posted 10 years ago

“Great service very friendly staff”

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(Durham) - Posted 10 years ago

“Car had to go back for a repair 2 days after purchasing it. Filled tank with diesel as compensation and were very helpful.”

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(York) - Posted 10 years ago

“Overall the buying experience and staff are professional in there explanation of the buying options and finance arrangements on offer. The little dissatisfaction I have, is the communication that is relayed when there are problem`s. Be honest from the go, don't hide the facts, I as a customer prefer to know there is a concern and not be told a blatant lie.”

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(Durham) - Posted 10 years ago

“Excellent service, worked hard to find us a great car for our budget which exceeded expectations.”

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(Darlington) - Posted 10 years ago

“Very efficient and professional service.”

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(York) - Posted 10 years ago

“Nick the salesman was extremely helpful, efficient, and informative - service could not have been better.”

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(York) - Posted 10 years ago

“I purchased a new car for my daughter, after seeing it advertised on the Autotader site. After making the enquiry, I received a call within 30 minutes from Fiat, Petch. I agreed to purchase the car within 10 minutes, & the car was then delivered to me in Scotland 4 days later. I presented it to my daughter who was delighted. All in all I was delighted with the service from the sales dept, Mr Nick Rickwood, & the courtious handover by the delivery driver. Thankyou, John Mitchell.”

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(York) - Posted 10 years ago

“Staff are wonderful and work to get you what you want. I actually enjoyed buying a car from them as they were not pushy and made me aware of all the extras with time to think about them for myself, which I really liked. My car is great and I am really happy I went with this dealership.”

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(York) - Posted 10 years ago

“Thank you for your help with the purchase of our vehicle. The sales person was very helpful and friendly.”

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(Durham) - Posted 10 years ago

“We had a great experience at petch at there Durham site could not have been more helpful the sales assistant was excellent THANK. YOU GEOGIA. IRENE CUMMINGS”

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(Durham) - Posted 10 years ago

“Salesgirl Lucy Blake pulled out all the stops to accomdate our requests pleasant not pushy would definately return in the future”

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(Middlesbrough) - Posted 10 years ago

SG Petch is rated 4.8 based on 5,374 reviews