SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,365 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,365 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent experience all round which was made even better when my new car was delivered 1 week before the estimated date. Many thanks to Roger at Mazda Durham was happy to accommodate to my unusual requests!”

Helpful Report

(Durham) - Posted 5 years ago

“the service was good,but the new car could off been handed over in a better condition, more attention to detail when valeting.”

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(Darlington) - Posted 5 years ago

“Excellent customer service. Couldn't of helped me any more. Great deals and easy service.”

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(South Bank) - Posted 5 years ago

“Staff are lovely and always there to help and get you the best deal and car for you and there will always go the extra mile for you to”

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(Middlesbrough) - Posted 5 years ago

“Fantastic experience at SG Petch. Roger, the sales person was friendly, knowledgeable and helpful without being pushy. The car is everything I was looking for and more. Would definitely recommend.”

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(Durham) - Posted 5 years ago

“Excellent prices for used cars, excellent customer service and no pushy salesman which was brilliant. Also no admin fee.”

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(York) - Posted 5 years ago

“Found staff very professional, Durham location very central and setup is very good.”

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(Durham) - Posted 5 years ago

“My purchase was dealt with in a positive and friendly way.all aspects of the car were explained and the sale went smoothly”

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(York) - Posted 5 years ago

“I’m a loyal customer and have had 4 new vehicles from Durham due to the fantastic staff. My daughter has had 3 new vehicles from my recommendation. Trustworthy, honest, approachable and down to earth is my perception. Keep it up.”

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(Durham) - Posted 5 years ago

“Wonderful service .. Christian looked after us well.. nothing too much trouble The Middlesbrough staff are a credit to Petch garage from making us welcome .. cups of coffee.. and our new car which is now called Carol Thank you”

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(Middlesbrough) - Posted 5 years ago

“Craig that dealt with us throughout the sale of the car was polite, courtrous and very helpful, hes not like your normal "pushy" salesmen”

SG Petch 5 star review on 30th September 2019

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(South Bank) - Posted 5 years ago

“No hassle or pressure, transaction very easy.”

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(Middlesbrough) - Posted 5 years ago

“Bought my i30 N Performance from Richard at Durham and he was very professional and courteous. I got a great and deal and would highly recommend both Richard and the branch without hesitation.”

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Posted 5 years ago

“If you are looking for some wheels with real appeal Go to S.G. Petch, Durham, for a very good deal They will get you on the road in a real good car And the salesman there are truly stars”

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(Durham) - Posted 5 years ago

“Excellent service during new vehicle purchase.”

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(Durham) - Posted 5 years ago

“Went into garage on Tuesday was offered what I thought was an excellent deal picked up my new car up the following Tuesday all sorted. Service excellent. Sales staff excellent one happy customer.”

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(Durham) - Posted 5 years ago

“I feel I was looked after extremely well by Daren, I am extremely happy with my car, Darren explained everything about the car, how everything works. I’m 100% satisfied with the care I was given.”

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(Darlington) - Posted 5 years ago

“I just bought a Renault Clio from here the sale guy Kevin was absolutely incredible. No rush gives you all the information and just a friendly person did everything he could do make you happy. Ill be passing some friends and family his way, thank you so much. dan”

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Posted 5 years ago

“Just bought my third Ibiza in a row from SG Petch. Very happy with the service . And it's worth it for the craic with Emma!”

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(Durham) - Posted 5 years ago

“I have been a customer service complaints manager for over 20 years & was totally surprised by our recent car purchase. No sales pressure an unaccompanied test drive! Has a sense of humour, no bull & is thorough - if you are going to Petch ask for Lewis you cant go wrong”

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Posted 5 years ago

SG Petch is rated 4.8 based on 5,365 reviews