SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,365 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,365 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

(Darlington) - Posted 5 years ago

“Everything was great.Tony sorted out everything in quick time. No problems the staff who work there are very friendly and helpful, professional .”

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(Middlesbrough) - Posted 5 years ago

“Excellent service from Kevin could not fault in any way. He was very friendly and professional throughout.”

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(Darlington) - Posted 5 years ago

“Excellent throughout.”

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(Middlesbrough) - Posted 5 years ago

“Hi we purchased a car from SG Petch in Sept 2019. They took my old car in part ex and we paid in ful for the new vehicle. I found the salesman Reg Thompson very helpful and he made the deal and exchange very easy with little fuss. I would highly reccomend this company when buying a secondhand car or new. H Dixon 01/10/19”

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(York) - Posted 5 years ago

“This has been one of the easiest, simplest and most brilliant car purchase ever - and I'm over 21! From the initial contact, being notified, to the handover, nothing has been to much trouble. The contact I had through SG Petch & Nick Nicholson is a true template of superb customer service. I would not hesitate in recommending the dealership in York.”

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(York) - Posted 5 years ago

“Couldn’t recommend Durham SG Petch enough. After having a issue at an alternative garage, Ray from SG Petch assisted with finding the car I was looking for and within my price range. He provided top class service and was very friendly and approachable. Would advise anyone to buy a car from Ray”

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Posted 5 years ago

“Excellent service, professional and effcient throughout.”

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(South Bank) - Posted 5 years ago

“Peter and Wayne were very patient with my indecisiveness!”

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(York) - Posted 5 years ago

“During the month of September I visited about 10 different garages looking for a car that would fit my requirements. SG Petch in Middlesbrough was the first garage I visited and they left a lasting positive impression due to the sales person, ( Christian Lovell), who was very patient,professional and helpful. This was extremely vital, as with having autism I find comuniation and social situations very difficult however I was made to feel immediately at ease due to his calm and friendly attitude.In fact he was the best salesman by miles of all the ones I then when on to deal with. When I finally made my decision that a Hyundai i20 SE was the car of my choice I had no hesitation in immediately returning to SG petch in Middlesbrough and was greeted by Christian as though I was a long lost friend. He then spent the next hour or so sourcing a suitable car along with a test drive and then the deal was done.”

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(Middlesbrough) - Posted 5 years ago

“Great service from start to finish by Ryan who provided an excellent handover”

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(Darlington) - Posted 5 years ago

“I would of felt better if I had been informed that removable car mats were not included which would have giving me the opportunity to retain my existing identical mats. Other than that was satisfied with the transaction”

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(Durham) - Posted 5 years ago

“had good experience dealing with S.G.Petch every thing was explained to high standard and Lewis Baird was out standing and very patient going through different things.”

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(Durham) - Posted 5 years ago

“Another hassle free car purchase. Pleasant, friendly staff making my part exchange easy. The fifth vehicle I have bought from SG Petch. Why go anywhere else?”

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(Middlesbrough) - Posted 5 years ago

“First rate service”

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(Middlesbrough) - Posted 5 years ago

“The vehicle we were supposed to have bought was at the Richmond branch,that was on the Friday, we were told that it would come for us to have a test drive( to York branch) the paperwork was completed,but on the Monday morning,we received a phone call stating that the car was sold the previous week,( this was the right colour,right price?) this was not good for such a professional company,no communication whatsoever? Very very disappointing?”

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(York) - Posted 5 years ago

“Have to say the customer service was fantastic from Marc, I felt well looked after and that he couldn’t do enough for me I am so happy with my new stinger, there was a few things that didn’t make me happy but Marc stepped in said to leave it with him he will fix this for me, (these issues where not to him at all) I am happy and look forward to a 2022 stinger.”

SG Petch 4 star review on 8th October 2019

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(Darlington) - Posted 5 years ago

“sales person very good.”

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(York) - Posted 5 years ago

“Always receive a brilliant and personal service.”

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(Middlesbrough) - Posted 5 years ago

“Great service from beginning to end”

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(Richmond) - Posted 5 years ago

SG Petch is rated 4.8 based on 5,365 reviews