SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,365 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,365 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, friendly, helpful staff and love my new car”

Helpful Report

(Durham) - Posted 5 years ago

“Joseph at Richmond was amazing . He organised our car really quickly and went over and above to help us collect it . We now have 8 Kia’s in the family x x However the Richmond location is terrible and am unsure how without returning customers it survives . Would b better situated in a more central location with passing trade We will definitely do business with Joseph again - he is a star 🌟”

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(York) - Posted 5 years ago

“The team were helpful and efficient. Made choosing and purchasing my car a very pleasant experience”

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(Middlesbrough) - Posted 5 years ago

“Very efficient and attentive service. Very helpful. Peter came to pick us up from our hotel to collect the car. Would definitely recommend.”

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(York) - Posted 5 years ago

“A very straightforward process with SG Petch buying a Kia Picanto. Everything agreed was delivered and communication was excellent.”

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(York) - Posted 5 years ago

“Callum was efficient and effective and straight forward. I bought a car I didn’t expect to buy but I’m very happy with it.”

SG Petch 5 star review on 29th October 2019

Helpful Report

(South Bank) - Posted 5 years ago

“Friendly and approachable staff but lacking in overall customer experience.”

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(Durham) - Posted 5 years ago

“10/10 - Martin was very helpful . So pleased with our car .”

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(York) - Posted 5 years ago

“Great service. Victoria was very helpful.”

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(Durham) - Posted 5 years ago

“The showroon staff are second to none. As for the finance firm they use - get your own finance!!! Nothing but a bunch of incompetent fools who mess things up 'as standard' Can't fault Hyundai's as cars but all their customer service is focused on customer facing staff. Use their finance firm at your peril.”

Helpful Report

(Middlesbrough) - Posted 5 years ago

“The sales person was very helpful and did not pressure us to make a sale. He explained everything thoroughly and helped us to transfer our old number onto the new car. Was available by phone with one or two queries after we had taken delivery. My only niggle is that customer parking was not always easy.”

Helpful Report

(Darlington) - Posted 5 years ago

“Have used SG Petch for many years. Always find them helpful, courteous and are great to deal with. Servicing is good and we have never had any problems”

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(York) - Posted 5 years ago

“Excellent service as always, car delivered early and paperwork easy to complete. Thanks all.”

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(York) - Posted 5 years ago

“Service good, made it very easy to spend my money!!!!!!”

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(Middlesbrough) - Posted 5 years ago

“Very helpful service, looked after me very well.”

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(York) - Posted 5 years ago

“Very friendly staff at the Durham showroom”

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(Durham) - Posted 5 years ago

“Ryan was superb, professional and patient he gave us the space required to make a decision and helped create an affordable payment plan for an incredible car. try Asset to the firm”

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(Darlington) - Posted 5 years ago

“Experience was ok but tyre pressure warning light on dash was on before the car I bought went supposedly through workshop and was still on the day I collected it Makes me wonder if any inspection or pre handover check was completed”

SG Petch 3 star review on 21st October 2019

Helpful Report

(Darlington) - Posted 5 years ago

“Excellent service - a well-informed Sales Executive, and plenty of time to discuss our options and view the vehicles we were considering. Delighted with our purchase (and will be back to show you our Alfa Sud TI!)”

Helpful Report

(York) - Posted 5 years ago

“Just had the most fantastic service from Ilona Currie and Steve Perry. Roughly my Kia car in as it wasn’t driving very well. Steve took the time to explain what he thought it was and he arranged a courtesy car which I desperately needed for work. Both staff worked tirelessly to sort my car out and were friendly, professional and wonderful! I would strongly recommend the Kia garage to anyone wanting to buy or service their car. Well done”

Helpful Report

Posted 5 years ago

SG Petch is rated 4.8 based on 5,365 reviews