SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“had good experience dealing with S.G.Petch every thing was explained to high standard and Lewis Baird was out standing and very patient going through different things.”

Helpful Report

(Durham) - Posted 6 years ago

“Another hassle free car purchase. Pleasant, friendly staff making my part exchange easy. The fifth vehicle I have bought from SG Petch. Why go anywhere else?”

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(Middlesbrough) - Posted 6 years ago

“First rate service”

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(Middlesbrough) - Posted 6 years ago

“The vehicle we were supposed to have bought was at the Richmond branch,that was on the Friday, we were told that it would come for us to have a test drive( to York branch) the paperwork was completed,but on the Monday morning,we received a phone call stating that the car was sold the previous week,( this was the right colour,right price?) this was not good for such a professional company,no communication whatsoever? Very very disappointing?”

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(York) - Posted 6 years ago

“Have to say the customer service was fantastic from Marc, I felt well looked after and that he couldn’t do enough for me I am so happy with my new stinger, there was a few things that didn’t make me happy but Marc stepped in said to leave it with him he will fix this for me, (these issues where not to him at all) I am happy and look forward to a 2022 stinger.”

SG Petch 4 star review on 8th October 2019

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(Darlington) - Posted 6 years ago

“sales person very good.”

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(York) - Posted 6 years ago

“Always receive a brilliant and personal service.”

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(Middlesbrough) - Posted 6 years ago

“Great service from beginning to end”

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(Richmond) - Posted 6 years ago

“Brilliant customer service, and I am very happy with my purchase.”

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(Darlington) - Posted 6 years ago

“Thought the standard of customer service was lacking.”

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(Durham) - Posted 6 years ago

“The salesperson was very helpful and professional. I had a big choice too choose from. But the car that I bought is excellent. All the staff I spoke to were courteous, even though I had to make my own coffee. (lol)”

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(Durham) - Posted 6 years ago

“Absolutely brilliant could not fault the sales team”

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(Darlington) - Posted 6 years ago

“The service was outstanding. I am very happy with the way my car purchase was dealt with and the courtesy shown to me.”

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(South Bank) - Posted 6 years ago

“Alan and Ross are a credit to the company great sales team thank you for the service I have received from Alan over the last 21 years”

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(Darlington) - Posted 6 years ago

“From choosing S G Petch right through to delivery of the new car and a follow up From Chris Phillips everything was smooth.”

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(Durham) - Posted 6 years ago

“Outstanding service from Carl at Durham Nissan.”

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(Durham) - Posted 6 years ago

“The team at SG Petch were fantastic, from general enquires about the car to after sales. I couldn’t fault them they took care of everything and had my car ready for collection as arrange. We had a 3 hr round trip to visit this garage and view the car I purchased and would do it again without any hesitation. Thank you it was a pleasure buying a car from you Richard no pressure, not pushy just a pleasant experience 👍”

SG Petch 5 star review on 7th October 2019

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(Richmond) - Posted 6 years ago

“Great service and michael shaw was perfect with the sale of the new car, would give 100%”

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(Durham) - Posted 6 years ago

“Great friendly service quick and efficient definitely a big thumbs up to all SG petch staff although after sales service could do with improvement”

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(South Bank) - Posted 6 years ago

“Satisfied”

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(Darlington) - Posted 6 years ago

SG Petch is rated 4.8 based on 5,373 reviews