SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,365 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,365 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service, and I am very happy with my purchase.”

Helpful Report

(Darlington) - Posted 5 years ago

“Thought the standard of customer service was lacking.”

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(Durham) - Posted 5 years ago

“The salesperson was very helpful and professional. I had a big choice too choose from. But the car that I bought is excellent. All the staff I spoke to were courteous, even though I had to make my own coffee. (lol)”

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(Durham) - Posted 5 years ago

“Absolutely brilliant could not fault the sales team”

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(Darlington) - Posted 5 years ago

“The service was outstanding. I am very happy with the way my car purchase was dealt with and the courtesy shown to me.”

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(South Bank) - Posted 5 years ago

“Alan and Ross are a credit to the company great sales team thank you for the service I have received from Alan over the last 21 years”

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(Darlington) - Posted 5 years ago

“From choosing S G Petch right through to delivery of the new car and a follow up From Chris Phillips everything was smooth.”

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(Durham) - Posted 5 years ago

“Outstanding service from Carl at Durham Nissan.”

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(Durham) - Posted 5 years ago

“The team at SG Petch were fantastic, from general enquires about the car to after sales. I couldn’t fault them they took care of everything and had my car ready for collection as arrange. We had a 3 hr round trip to visit this garage and view the car I purchased and would do it again without any hesitation. Thank you it was a pleasure buying a car from you Richard no pressure, not pushy just a pleasant experience 👍”

SG Petch 5 star review on 7th October 2019

Helpful Report

(Richmond) - Posted 5 years ago

“Great service and michael shaw was perfect with the sale of the new car, would give 100%”

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(Durham) - Posted 5 years ago

“Great friendly service quick and efficient definitely a big thumbs up to all SG petch staff although after sales service could do with improvement”

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(South Bank) - Posted 5 years ago

“Satisfied”

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(Darlington) - Posted 5 years ago

“Fantastic service will deffo be using again when due a new car fantastic customer support”

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(York) - Posted 5 years ago

“Very attentive pre-sales but not very good after sales. I had a query about car mats that the fiat web site said were included but were not in the car when I picked it up. The only reply I got was’i Have referred it to me manager’”

Helpful Report

(York) - Posted 5 years ago

“Your sales exec Peter Bonnard was so helpful, polite and not pushy. I would ask any of my friends thinking about a KIA to contact him. My only issue with my new Sportage is that there is no passenger seat raiser- a real big issue. Understand there is a forum reflecting hundreds of customers.”

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(York) - Posted 5 years ago

“Very good service. Customers are well looked after”

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(Durham) - Posted 5 years ago

“apologies for the delay. From our first dealings with SG Petch to collecting our beautiful car all the staff we encountered could not have been more professional a pleasure.”

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(Middlesbrough) - Posted 5 years ago

“Outstanding customer service received from Craig and the Team would highly recommend all areas of the transaction were top class and a different league to other dealerships in the area. Thank you Tom and Toby Hewison”

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(South Bank) - Posted 5 years ago

“Very happy with service”

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(Durham) - Posted 5 years ago

“My experience of buying my 1st new car was brilliant. I was very happy with my service from start to finish. Everything was made easy for me, and I am so pleased with my car.”

Helpful Report

(Darlington) - Posted 5 years ago

SG Petch is rated 4.8 based on 5,365 reviews