SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You are made welcome immediately you enter the showroom The staff are very helpful and informative on all aspects Once you have selected the car of your choice you regularly updated on the delivery date”

Helpful Report

(Durham) - Posted 8 years ago

“Hard to get a fair deal, communication within the branch is appalling and I didn't feel like a"VIP" customer. Car was eventually collected four days after it was promised.”

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(Audi) - Posted 8 years ago

“Friendly courteous service, had all the answers to any questions raised”

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(Darlington) - Posted 8 years ago

“Buying a new car was very easy, all options were explained and there was a selection of models with various trim levels to look at. The salesman was very helpful.”

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(Darlington) - Posted 8 years ago

“I've purchased all my vehicles from SG Petch since I became a driver! A Seat Arosa, 3 Seat Ibizias and now a Seat Leon! The fact I've returned time and time again speaks volumes really. This is a garage / dealer who consistently just gets it right! Staff are very knowledgeable, friendly and professional in every aspect of the service they each provide. They always go above and beyond my expectations! Communication is effective and rest assured they continue to provide cracking deals! Highly recommend SG Petch! 10 out of 10 every time! Thank you for everything Laura Wilson”

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(Durham) - Posted 8 years ago

“I recently bought a new Fiat 500 from SG Perch and was very impressed. Unlike other car dealers I was given concise information and a terrific deal without the hard sell. Very happy customer and will recommend.”

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(York) - Posted 8 years ago

“Good service friendly staff who were happy to help to sort things out”

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(Durham) - Posted 8 years ago

“First class service from a top class company who have great staff especially GARY who once again found what we were looking for”

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(Middlesbrough) - Posted 8 years ago

“Gave me a fantastic deal on a new Mazda and the car was delivered earlier than expected. Ryan was a pleasure to deal with, very helpful.”

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(Darlington) - Posted 8 years ago

“Great service and a really good deal from Paul Leadbetter & Shaun Harker. Love the car. Thanks. I will definitely be using SG Petch when I need to change my daughters car soon. Thanks.”

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(Darlington) - Posted 8 years ago

“Very Happy.....purchase was a very good experience. Very impressed by the Kia brand as well.”

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(Darlington) - Posted 8 years ago

“The whole process was flawless. I have moved to Merseyside and I still purchase my cars from SG Petch due to the impeccable service I receive from Martin Phillips.”

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(York) - Posted 8 years ago

“We were looking for a SUV type, and a reasonable deal regarding our current car. We'd initially gone to the Nissan dealer, but not so impressed re the way we were dealt with there, or the cars, and poor indications regarding trade-in. Hyundai was also mentioned by our adviser (step-son), so we found SG Petch, who made us much more welcome from the very start. Actual car was well comparable to what we were looking for, price was better, and trade-in offer MUCH better (scrapage scheme). So we were very happy to persue deal with SGP. Thanks to all at SGP, especially to Jake and Shaun for taking care of us. Geoff”

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(Middlesbrough) - Posted 8 years ago

“Excellent customer service from Andy. Thank you very much”

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(Darlington) - Posted 8 years ago

“Excellent service from Gareth Wood with good support from young lady in finance Rebecca.”

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(Middlesbrough) - Posted 8 years ago

“Excellent personal service was very helpful and addressed our needs.”

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(York) - Posted 8 years ago

“"Good customer service"”

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(Darlington) - Posted 8 years ago

“The car with the new version of gleeful shine also they filed the tank up too my deligh.”

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(Darlington) - Posted 8 years ago

“Eric dealt with me very nicely Thank you Mrs graham”

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(Durham) - Posted 8 years ago

“From first walking through the door i was made to feel welcolme and important. The salesperson Sara Dodds was attentive, informative and very pleasant. I enjoyed doing business with her.”

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(Durham) - Posted 8 years ago

SG Petch is rated 4.8 based on 5,373 reviews