SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were made welcome , the staff were friendly and polite and we were made to feel like people not numbers, thanks .”

Helpful Report

(York) - Posted 9 years ago

“I have had the good luck to have a Mazda 3 and now a Seat Leon FR from Alan Copeland at SG Petch in Durham. I can only say that the service you receive is A1. Clean showrooms, very polite staff. See you in 3 years Alan for another motor”

Helpful Report

(Durham) - Posted 9 years ago

“Indie Singh is brilliant...explains everything clearly...makes customers feel at ease...sells great cars. Thank you.”

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(Middlesbrough) - Posted 9 years ago

“Very easy no pressure purchase . Great support from sales person .”

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(York) - Posted 9 years ago

“good deal on the car, great communications from salesman. full tank of fuel on collection was the icing on the cake.”

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(Darlington) - Posted 9 years ago

“Knowledgeable sales executive who listened to our needs and helped identify the best model for us.”

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(York) - Posted 9 years ago

“Fantastic company to deal with. Kevin our salesman certainly went the extra mile and could not have been nicer. Will certainly continue using them”

Helpful Report

(York) - Posted 9 years ago

“The people at SG PETCH garage in Darlington really made my experience great, they were very helpful and friendly! Only negative point was that I didn't revive my service call untill over a week after buying the car, instead of the agreed 48 hours!”

Helpful Report

(Darlington) - Posted 9 years ago

“Provided me with a car that met my requirements.”

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(Darlington) - Posted 9 years ago

“Very happy apart from lack of floor mats ! Which I think should be supplied as good customer service practice.”

Helpful Report

(Middlesbrough) - Posted 9 years ago

“I enjoyed the very effective e-mail communication; speedy , capable replies to all of my enquiries. The e-mailed videos were a joy to watch and kept my anticipation levels high!”

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(Darlington) - Posted 9 years ago

“Efficient sales and service (nick Nicholson)”

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(York) - Posted 9 years ago

“We picked up the car and we had to wait for the car to be valeted. There was no evidence that the car had been valeted there was a substantial layer of dust on the dashboard and the washer bottle was empty.”

Helpful Report

(York) - Posted 9 years ago

“Great deal carried out efficiently in a friendly manner.”

Helpful Report

(Middlesbrough) - Posted 9 years ago

“I have dealt with SG Petch for 20 years or more I have had at least 10 new car's from you so that should tell you how happy I am dealing with you , Tony Hill is one of the nicest salesman I have ever met and Sean is the most helpful manager I have ever dealt with , I am very happy with the service of all your staff .”

Helpful Report

(Middlesbrough) - Posted 9 years ago

“A totally professional experience both in the buying / selling process and the aftercare in doing the administration to change my cherished number plate and obtaining the tax refund .”

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(Richmond) - Posted 9 years ago

“I could not have been more happy with the service we received from the team amd would. Recommend you to any other person Especially John and Harry”

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(Darlington) - Posted 9 years ago

“Un-pressured, informative sales pitch. We got what we wanted.”

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(York) - Posted 9 years ago

“Always a joy to buy a car from SG Petch, welcomed from walking threw the door to driving the car of the forecourt .”

Helpful Report

(Middlesbrough) - Posted 9 years ago

“They are always pleased to see us and we are on first name terms. The service offered is above and beyond that provided by our previous car supplier.”

SG Petch 5 star review on 17th October 2016

Helpful Report

(Richmond) - Posted 9 years ago

SG Petch is rated 4.8 based on 5,373 reviews