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Shackleton Reviews

4.8 Rating 992 Reviews
94 %
of reviewers recommend Shackleton
4.8
Based on 992 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
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Shackleton 5 star review on 21st March 2026
Anthony Brown
Shackleton 5 star review on 18th March 2026
Anonymous
Shackleton 5 star review on 31st December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 17th December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 20th November 2025
JuanCarlos Gonzalez
Shackleton 5 star review on 20th October 2025
Chris Turner
Shackleton 5 star review on 20th October 2025
Chris Turner
62
Anonymous
Anonymous  // 01/01/2019
“Lovely product, great service. Thanks”
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Posted 2 years ago
Thank you!
Posted 2 years ago
“Quite simply the best outdoor gear you can buy.”
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Posted 2 years ago
Thank you so much!
Posted 2 years ago
“I like my Shackleton Haakon. It's not as warm as the Arctic Canada Goose I had, (and sold), but therefore more versatile when conditions aren't massively sub-zero. I can always wear my Ross gilet underneath if the extra insulation is needed. The pit zips are a great feature, too. Pride of ownership was enhanced when I saw them on the BBC being worn by the pole to pole electric car expedition.”
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Posted 2 years ago
Thank you for your comments.
Posted 2 years ago
“Very impressed with the design, quality, comfort and functionality of the item I purchased; it's certainly worthy of Shackleton's name and a credit to his achievements!”
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Posted 2 years ago
Thank you so much for your comments!
Posted 2 years ago
“Great in store and online experience. My cap and merino neck warmer was perfect for my trip to Antarctica this December.”
Shackleton 5 star review on 21st December 2023
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Posted 2 years ago
Wow! Fantastic
Posted 2 years ago
“Another quality item from the Shackleton family”
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Posted 2 years ago
Many thanks!
Posted 2 years ago
“Brought the jacket for my husband and he absolutely loves it. We went into store in London and the staff were so helpful, couldn’t do enough for us.”
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Posted 2 years ago
Delighted to hear that. Thank you for commenting.
Posted 2 years ago
“GREAT QUALITY AND PERFORMANCE”
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Posted 2 years ago
Super! Thank you
Posted 2 years ago
“The jacket I bought is amazing quality!”
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Posted 2 years ago
Really pleased to hear that. Thank you!
Posted 2 years ago
“Great product and fantastic service at the Piccadilly store”
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Posted 2 years ago
That's great to hear. Hope to see you again soon.
Posted 2 years ago
“Very light, well made and of course most importantly keeps you warm!”
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Posted 2 years ago
Great. Thank you
Posted 2 years ago
“Light easy to wear and great for the football. Especailly in Scotland's lower leagues ...Jeez it gets cold up here.”
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Posted 2 years ago
Absolutely! Good choice.
Posted 2 years ago
“Very friendly staff, nice products, went for grey gilet with free base layer.”
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Posted 2 years ago
Great choice. Thank you for your comments.
Posted 2 years ago
“I’m very pleased with my jacket , exceeded all expectations though not tried it in real cold real cold weather yet ….I will certainly return to your store to see what else I like !’”
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Posted 2 years ago
Thank you. We look forward to seeing you again soon.
Posted 2 years ago
“Another quality garment to add to my wardrobe, have had a few compliments already. As a user, it feels like absolute quality.”
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Posted 2 years ago
That's great to hear. Thank you.
Posted 2 years ago
“Had an old Rothera jacket (chalk) and the zipper broke off. I used the repair service but they couldn't fix. Gave me a complimentary replacement from their warehouse store. Fantastic service and brilliant to see in these times.”
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Posted 2 years ago
Thank you very much for your review
Posted 2 years ago
“I absolutely love the Lister t'shirt. So soft and warm yet light to wear. I've worn it every day since it arrived. And the service was excellent. Ordered Friday afternoon and received it Saturday morning in time to watch my daughter play football. Can't fault the product or the service.”
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Posted 2 years ago
Thank you so much for your feedback.
Posted 2 years ago
“Great service. Top quality product; well made, lovely feel.”
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Posted 2 years ago
Thank you.
Posted 2 years ago
“The vest is pretty premium, very warm. but so is the price tag. Very heartening to see the choice of producing country is italy”
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Posted 2 years ago
Thank you for giving us your feedback.
Posted 2 years ago
“Great quality great service”
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Posted 2 years ago
Thank you so much.
Posted 2 years ago
Shackleton is rated 4.8 based on 992 reviews