Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 992 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 992 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the design and the materials you used.”

Shackleton 5 star review on 29th January 2020

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Posted 6 years ago

“Great service. Well packaged and delivered quickly. Will use again.”

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Posted 6 years ago

“Excellent service and communication from the Team, especially during the exchange from a large to a medium size.”

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Posted 6 years ago

“Have just got my first two jerseys got one of my son for Christmas which I had asked for and one I had got for my self the later being to small which I returned and received the larger size which was perfect very much impressed with the garments and service will be buying more clothes from the bosses thanks Jamie”

Shackleton 5 star review on 17th January 2020

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Posted 6 years ago

“Great gear. Great value. Great Customer service . Highly recommended”

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Posted 6 years ago

“I took this to a ski resort at 1,200m alt. and it kept me nice and warm throughout the winter break, what i especially loved is how light the jacket is compared to other parkas. Also felt very breathable. This is a brand to watch!”

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Posted 6 years ago

“Amazing customer service. Needed assistance as a US customer to arrange payment of gift card and delivery for Christmas in London. Readily able to reach someone on the first call and received ongoing updates on delivery. On my shopping list for the next Holiday season!!”

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Posted 6 years ago

“A real quality product”

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Posted 6 years ago

“Very pleased with the crew hat. It is well made warm and comfortable. Delivery was very prompt. I will be using this company again.”

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Posted 6 years ago

“I ordered some Wrist Warmer Fingerless Gloves as I was working in Sweden and had found my current gloves not to be fully up to the job - so thought I could wear these over them to give a bit more warmth whilst not having to buy thicker gloves and losing finger dexterity. As it turned out I could wear these under my gloves. I think they're well worth the money - as you can use hem as I had original intended (to supplement other gloves) or as normal fingerless gloves on chilly days but when you still want to say use your mobile phone etc. I particularly like the 'historic' style of them - and they seem a good quality product. I would certainly buy them again.”

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Posted 6 years ago

“Great hat! High quality material and workmanship. It’s going to see a lot of use.”

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Posted 6 years ago

“Great product and service.”

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Posted 6 years ago

“Great product and super slick delivery!”

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Posted 6 years ago

“Love the brand and the products. Recently had an issue with an order and their customer service handled it promptly and professionally. I will shop with them again.”

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Posted 6 years ago

“I have only purchased only two sweaters so I can't provide much overview. The English-made turtle neck is a bit scratchy at the neck but I like it a lot; it does what it's supposed to do -- keep you warm and look great. Hats off for backing the captain's expedition to the Pole. And for letting us follow it online. Great job there. By the way, my name is Peter James Hernon, not Peter Middle Hernon. I know how it happened and the fault is mine but see if you change it. All best, Pete Hernon”

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Posted 6 years ago

“Excellent products. Timeless quality both in terms of design and materials.”

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Posted 6 years ago

“I'm a true advocate of the brand outstanding quality and service”

Shackleton 5 star review on 20th December 2019

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Posted 6 years ago

“The stuff are fabolous bit unfortunately 3 out of 4 gloves I bought have been stolen (read the feedback I 've sent you) so you definately need to find another way of shipping”

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Posted 6 years ago

Dear Marina, That is bad news! We'll send out some replacements for you today. Best wishes Charlie

Posted 6 years ago

“Excellent products. I have jackets, jumpers and boots and they are my favourite items to wear in inclement weather. Long may this young company continue. It is good to see a British company making and selling British goods.”

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Posted 6 years ago

“Great products and service excellent”

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Posted 6 years ago

Shackleton is rated 4.8 based on 992 reviews