Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 992 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 992 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality products, nice materials - good fit...”

Helpful Report

Posted 6 years ago

“i love shackleton hats. i have bought hats every year for the last three years. they retain their shape and their colour. as a photographer sometimes waiting outside, you always want to look smart and presentable as well as remain warm. excellent.”

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Posted 6 years ago

“Excellent product at a competitive price.”

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Posted 6 years ago

“I have purchased both the hero sweater and merino neck warmer. Both are fantastic and I will be buying more. Customer service is second to none and a big shout out to Jamie who was fantastic.”

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Posted 6 years ago

“Great kit and great service.”

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Posted 6 years ago

“Excellent quality and great service. Recommended. Great products.”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“The warmest coat I've ever owned.. Good job Shackleton!!”

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Posted 6 years ago

“Excellent service. High quality materials used in all their products.”

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Posted 6 years ago

“I live and work through Saskatchewan winters where we often see -30, -40 Celsius weather. This parka is the warmest thing I’ve ever worn and is my favourite thing in my wardrobe. Well done.”

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Posted 6 years ago

“British made, timeless, quality clothing. Delivered with great customer service.”

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Posted 6 years ago

“Just received my visa statement. I was charged 2300 for the frank Hurley photographers jacket not the 1797 approx sale price.also I was charged 1800 for the Pilot jacket.the sale price was 1360 approx.the pilot jacket was listed as 1960 and on sale for 1360 that’s why I bought it savings 500 dollars.the Frank Hurley photographers jacket was listed 2600 approx.sale price 1797 approx.savings 500 dollars that’s why I bought them. But I was charged 2300 for the Frank Hurley photographers jacket & charged 1800 dollars for the pilot jacket.”

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Posted 6 years ago

“Quality products made for arctic environments!”

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Posted 6 years ago

“Excellent prompt service. Very good customer care.”

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Posted 6 years ago

“Great quality products from a relatively new brand. In a world of fast fashion, it's good to find brands who do not lose focus with too many products on offer, but offer high quality, durable and sustainable pieces instead. Despite their small size, their engagement with key users is remarkable, with a few world class expeditions sponsored, and partner brands like Polar Latitudes. Looking forward to seeing what the future brings for this brand. A good alternative to traditional big guys like Canada Goose.”

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Posted 6 years ago

“An evocative brand selling garments which are genuinely different then the run of the mill. All have been very well made and are now winter staples!”

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Posted 6 years ago

“Very pleased and I would unreservedly recommend. Superb quality and British made. I am a huge fan and wholly recommend. Thank you.”

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Posted 6 years ago

“Great coat - incredibly warm and fits perfectly - have had numerous coats but this is the best”

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Posted 6 years ago

“I have two jumpers now from Shackleton, the quality is first class and they both look outstanding. The fit is great and I have phoned them for sizing advice and have to praise the customer service Only slight downside is my submarine jumper has some pulled threads but this is due to over wear (I live in the French Alps from November to late Feb it's my daily walking gear) One day if I look after my pennies I will get one of the jackets”

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Posted 6 years ago

“Top quality products. Though happily I'll never fully test them out in Edinburgh city centre.”

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Posted 6 years ago

Shackleton is rated 4.8 based on 992 reviews