Ship It Appliances Reviews

4.7 Rating 1,590 Reviews
95 %
of reviewers recommend Ship It Appliances
4.7
Based on 1,590 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Email
Read Ship It Appliances Reviews
Visit Website

Phone:

01623625658

Email:

sales@shipitappliances.com

Location:

Unit B1 Concorde Way, Millenium Business Park
Mansfield
NG19 7JZ

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Called the day after my order had been placed as per the instruction to change the delivery date (no option to chose date at check out). It was confirmed that the date had been changed. I asked for a confirmation email but told they dont do that. Just after 3pm I received and email stating item had been dispatched and would be delivered the next day- not the following week as arranged. Failure to take delivery on the day would incur hefty re-delivery charges. Retailer only open until 4pm so was not able to make contact.
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Posted 6 years ago
Very good service and product.
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Posted 6 years ago
Quick delivery. Easy to order web site. Product arrive damage free.
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Posted 6 years ago
Kept me well informed of delivery date. Product arrived well packaged. Lovely product.
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Posted 6 years ago
Very Happy! Ordered day 1 delivered day 2 no fuss and the price was right!
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Posted 6 years ago
Now sitting in pride of place in our kitchen. Thanks for a quick service. Regards Mick.
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Posted 6 years ago
Kitchen hood is lovely, quick delivery very pleased
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Posted 6 years ago
Very pleased fast delivery
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Posted 6 years ago
The first cooker hood that I ordered went wrong when the motor stopped working in less than a year, but with a 5 year guarantee on parts and a 2 years guarantee on labour,I called customer services and requested that one of their engineers call and fix the poker hood. The reply was we do not employ our own engineers, but outsource the work, and the customer pays for the visit. I reminded the person who I was talking to that I had a guarantee on parts and labour. Instead I was sent another motor, this was installed and again stopped working after less than 12 months. Another telephone call to discuss my faulty product, I requested the an engineer call to rectify the problem. The same reply we do not employ engineers but outsource the work and you have to pay for a call out charge, I reminded the person who I was talking g to that I was still in the guarantee period both for the appliance repair and free labour charge, in my opinion the seller is not abiding by what they promise. I was offered another motor, I again requested an engineer to call as per the advert .Later I was offered a complete new cooker hood, this was delivered the next day. Why does this company offer free labour when they cannot provide engineers from within their own company. It is best to purchase a known brand from a company that can provide engineers during the guarantee period.
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Posted 6 years ago
Price compared to others and speed of delivery.
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Posted 6 years ago
The advert for cooker hoods included in the wording 5 year parts guarantee 2 years labour guarantee. When my cooker hood motor stopped running, I telephoned and requested an engineer to call and rectify the problem. I was informed that the company do not employ engineers, but sub contract the work, I was also told that I would have to pay the engineer . I pointed out that their advert states 2 years free labour. I had to accept delivery of a new motor or nothing. The motor was delivered the following day and installed in the cooker hood, in under 12 months on e again the motor stopped running . Another telephone call to the seller, I again requested an engineer to call , I was told the same story as before and a I was offered another motor, this time I complained and asked why they were offering 2 years free labour when they did not employ repair staff, I was then offered a new cooker hood. Next time I shall purchase a branded make ,. Not. A Chinese Import.
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Posted 6 years ago
The speed and tracking of the delivery were excellent. they made it so easy for me to work around the delivery time with up to date tracking narrowing the delivery window as it got closer. The price was very competitive. I would definitely recommend to anyone
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Posted 6 years ago
Order was despatched quickly. The chimney cooker hood was easily installed and it looks really nice. Although the extractor is noisy it does the job well. Would recommend.
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Posted 6 years ago
Excellent service
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Posted 6 years ago
Fast delivery great product great price
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Posted 6 years ago
First class service. Fast delivery. Great experience and after service
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Posted 6 years ago
Would recommend this company to friends and colleagues The ordering get was easy, product in our budget, but as good of quality of other well known brands and delivery was excellent. Thank you. A very happy customer
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Posted 6 years ago
Great purchase! Super fast delivery. Amazing value. Thank you!
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Posted 6 years ago
Product delivered in a timely manner and pleased with it
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Posted 6 years ago
Good price, helpful sales assistant when checking stock, delivered on time, what more can you say? I would use Ship it Appliances again.
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Posted 6 years ago
Ship It Appliances is rated 4.7 based on 1,590 reviews