Scout Store Reviews

Name: Scout Store
Rating: 4.29

4.3 Rating 908 Reviews

81 %

of reviewers recommend Scout Store

Company Reviews

Questions

Metrics

4.3

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Phone:

07511072493

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is very good but the postage is quite high if you are just ordering 1 small thing.”

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Posted 6 years ago

Hi, Thank you for your review we are always reviewing our postage costs unfortunately the cost of such services increase every year but we are committed to trying to reduce costs whenever we can. Thank you, Scout Store

Posted 6 years ago

“No opportunity to telephone and receive help.”

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Posted 6 years ago

Hi Graham, Thank you for your review, we have a live chat option that pops up on our website and you can ask for the phone number if you want to speak directly over the phone with someone from customer service. This is our number here if you need it 01903 766921 it is on our Google address page when you search for Scout Store. Apologies for any inconvenience caused and please get in touch if you need any more help. Scout Store

Posted 6 years ago

“normally wear large or extra large shirts but the sizeing is totally out on the smart casual wear shirts had to go to 4xl to get a comfy fit returned 2 shirts have only received one back sofar”

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Posted 6 years ago

Hi Suzanne, Thank you for your review and apologies for any inconvenience caused, our sizing can vary depending on the product. There should be a size guide within the description and our returns are free in case the garment doesn't fit. Our customer service team are looking into your issue with the shirt coming back and will be in touch soon. Thank you, Scout Store

Posted 6 years ago

“Great service and very pleased with the quality of the uniform.”

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Posted 7 years ago

“Was in panic mode after realising I needed a beaver jumper for the next day! Got onto the site but was too late for next day delivery however I spoke to a really helpful person on live chat and they managed to get it sent next day anyway! Thank you 😊”

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Posted 7 years ago

“My order arrived with the incorrect size. Scout stores were quick to rectify this and sent me a replacement item”

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Posted 7 years ago

Hi, Thanks for the review and apologies for the inconvenience but good to hear the team were quick to respond! Thanks Scout Store

Posted 6 years ago

“The website had a good selection of the items I was interested in and my order arrived promptly.”

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Posted 7 years ago

“Quick service and on time delivery.”

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Posted 7 years ago

Thank you for your review!

Posted 7 years ago

Scout Store is rated 4.3 based on 908 reviews