Scout Store Reviews

Name: Scout Store
Rating: 4.29

4.3 Rating 908 Reviews

81 %

of reviewers recommend Scout Store

Company Reviews

Questions

Metrics

4.3

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Phone:

07511072493

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very good service.”

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Posted 5 years ago

“Thank you for the amazing service. The goods arrived in perfect order and delivered well on time. Very happy”

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Posted 5 years ago

“It was a simple transaction and rapidly delivered”

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Posted 5 years ago

“Excellent speedy service and it helps this wonderful organisation. No more John lewis ordering for me!”

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Posted 5 years ago

“Nice shop, easy handling, fast delivery.”

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Posted 5 years ago

“Thank you so much But i still have a problem, i paod 110$ then the price changed in my account to 89$ and ineed to unsertsand what happened and i asked several times hut recieved no response”

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Posted 5 years ago

“Great service and prompt delivery.”

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Posted 5 years ago

“Fantastic item, super price and speedy delivery. Thanks”

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Posted 5 years ago

“OUr order was delivered with efficiency and we were kept informed of every step of the way. We are very please with our scarves that we needed for Camp.”

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Posted 5 years ago

“Really angry no UK scout shop could supply light weight short sleeve women's explorer blouses in the run up to WSJ 24 and UK contingent only supplied one per participant this time! Ended up ordering long sleeved heavy weight blouse and cutting sleeves off for my daughter. Not impressed scout shop! And original order for light weight short sleeve blouse was promised and then we had to chase it up only to be told it wouldn't be fulfilled and we would be refunded... shambles!”

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Posted 5 years ago

Hi, Firstly we would like to apologise for your experience, I just had a look and we have the short sleeve in stock so not sure why you couldn't get it. With regards to the one supplied that is a UK contingent decision unfortunately it gets more expensive to buy all the kit and they want to keep the cost as low as possible. Again we would like to apologise and hope you have a better experience next time you shop with us. Thanks Scout Store

Posted 5 years ago

“The service was great,the reply I received via the computer chat was excellent.”

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Posted 5 years ago

“Simple and easy to use online”

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Posted 5 years ago

“I’ve only recently discovered Scout Store! I have a family involved in guiding, scouting and this years World Scout Jamboree in West Virginia. Products are easy to find, competitive for price and a delight to deal with. Highly recommend. ⭐️⭐️⭐️⭐️⭐️ Blue Lens Photography UK”

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Posted 5 years ago

“Just purchased a cub t-shirt and jumper. Received a discount for my first order and delivery was very quick. Highly recommended.”

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Posted 5 years ago

“The service was super fast. Really pleased with everything.”

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Posted 5 years ago

“Very good Thankyou great t-shirts”

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Posted 5 years ago

“Easy to order and very quick delivery”

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Posted 5 years ago

“I find the uniform is overly expensive (23 pounds for a short sleeve shirt) and having spent 45 pounds in total on line to then charge me for delivery was just ridiculous. Also having chosen the standard delivery of 3 to 5 day as that fitted with my working week, to find a we are sorry we missed you delivery notice the day after the order shipped was not helpful as I have not been able to collect the parcel from my neighbour for 3 days as I was working away from home.”

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Posted 5 years ago

Dear Andrew, Thank you for leaving a review and sorry you didn't have great experience this time. We do try to keep our prices as fair as possible and just this week we lowered the price of our uniform trousers. Our delivery terms are within 3-5 working days in this case we have just been too efficient and we apologise again for this. We are also reviewing what the levels should be at for free delivery and we tale your feedback on board thank you. Thanks Scout Store

Posted 5 years ago

“I ordered 2 40 year long service badges, 50 years from the Moon landing badges and a T shirt. The items arrived on time and in good condition.”

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Posted 5 years ago

“No problem with my order, which arrived very quickly.”

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Posted 5 years ago

Scout Store is rated 4.3 based on 908 reviews