Scout Store Reviews

Name: Scout Store
Rating: 4.29

4.3 Rating 908 Reviews

81 %

of reviewers recommend Scout Store

Company Reviews

Questions

Metrics

4.3

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07511072493

Write Your review

Tell us how Scout Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have recieved the wrong item and the quality of the second item is poor quality. I am very disappointed and shall be returning both items for a request of the right item and a refund for the other item.”

Helpful Report

Posted 6 years ago

Hi, Thank for leaving a review and letting us know in this instance we were not up to scratch, We would like to apologise and if you could provide us with more information about the quality so that we can investigate further. Thanks Scout Store

Posted 6 years ago

“Good service as usual, do feel that postage options for smaller orders would be beneficial.”

Helpful Report

Posted 6 years ago

“Quick delivery and the blanket was exactly what I wanted. Thanks!”

Helpful Report

Posted 6 years ago

“Always helpful, cheaper than Amazon and the money stays in scouting!!”

Helpful Report

Posted 6 years ago

“Fast efficient service.”

Helpful Report

Posted 6 years ago

“Very easy to use web site. Fast delivery and always good quality products.”

Helpful Report

Posted 6 years ago

“A very quick delivery, unfortunately I had to send one item back due to me ordering the wrong size. The return instructions were very easy to follow.”

Helpful Report

Posted 6 years ago

“Very fast service - but it is very hard to find items particularly Leader Training material on the Website - could we have a dedicated training page please?”

Helpful Report

Posted 6 years ago

“Quick initial delivery although still awaiting a return for exchange.”

Helpful Report

Posted 6 years ago

“I found the Scout Store website easy to use. The items that I ordered were all very good quality and were well packaged, arrived promptly and in excellent condition. I am very pleased with my purchases.”

Helpful Report

Posted 6 years ago

“Right product, right price, & fast post! Will shop again”

Helpful Report

Posted 6 years ago

“Wrong badge sent. Merit badge requested Green Knot , Commisioners commendation sent Purple knot sent”

Helpful Report

Posted 6 years ago

Oh no, We are very sorry this shouldn't happen please use our free returns service to exchange. Thanks Scout Store

Posted 6 years ago

“Everything is reasonably priced and I only had to wait a couple of days for delivery! A top service for great products”

Helpful Report

Posted 6 years ago

“service is fantastic items received as indicated by scout store.”

Helpful Report

Posted 6 years ago

“Search facility on the website is not the best, but with the number of items you have, I suppose it's the best you can do. The chat option is really useful for queries, rather than having to send an email. Items ordered come really quickly”

Helpful Report

Posted 6 years ago

“A very easy to use site, I had to return a shirt for an exchange and this was dealt with very quickly and efficiently, I would definitely use site again.”

Helpful Report

Posted 6 years ago

“My first order and a great experience. All the uniform fitted perfectly. Thanks.”

Helpful Report

Posted 6 years ago

“Quick turn around of order All received as ordered Quality and fit perfect”

Helpful Report

Posted 6 years ago

“Delivery was fast. Site easy to use. Took me a while to work out right size for a teenage boy. A size /approximate age guide would be handy”

Helpful Report

Posted 6 years ago

“Overall the process was quick and reliable from order to delivery, however the inflexibility in changing item (s) or replacing an item within the order is not a good service and non existent. Totally inflexible and not even trying you help when they are faced with a a problem, therefore I would not order with this shop again”

Helpful Report

Posted 6 years ago

Hi, Thank you for leaving a review, I am afraid at the moment wen an order is placed we cant change it however we are investigating a potential new system that would allow that. We have made all our returns free of charge so that if any customer wants to return or exchange it won't cost anything in the interim. We feel this is as much as we can do until we have a new system in place. We are sorry you feel this way and would hope you reconsider in future. Thanks Scout Store

Posted 6 years ago

Scout Store is rated 4.3 based on 908 reviews