Scout Store Reviews

Name: Scout Store
Rating: 4.30

4.3 Rating 907 Reviews

81 %

of reviewers recommend Scout Store

Company Reviews

Questions

Metrics

4.3

Based on 907 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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07511072493

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order process is simple and effective, the products are good quality and the delivery is relativelly fast. The only negative point os teh amount of purchase to enable to get a free delivery, should be lower.”

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Posted 4 years ago

“Fast effective service. Thank you”

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Posted 4 years ago

“Delivered on time, package undamaged and contents exactly as stated. Very happy.”

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Posted 4 years ago

“The process of ordering was simple but delivery was not on time as was not dispatched on time”

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Posted 4 years ago

“Delivery and service outstanding, can't say anything other. BUT, the sizing is another subject! I originally bought size XXS for my 11yr old, but arms were too short. Then I went for size S, and this is HUGE! The fabric is very stiff too, my son always complains the shirt is uncomfortable. Scout Store need a good Product Technologist to improve fabric and fit.”

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Posted 4 years ago

“Website easy to navigate, ordering an Delivery was easy and quick A larger range of Scout Pride merchandise would be more supportive.”

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Posted 4 years ago

“Three out of four items correct one not. Have sent incorrect item back and waiting for a replacement.”

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Posted 4 years ago

“Cap is as described and will protect from the sun. Good quality fabric and nice strong colours. My biggest bugbear is the excessive packaging. Such a big cardboard box for such a small cap is a waste of resources and absolutely not needed.”

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Posted 4 years ago

“Convenient as items posted and means you don’t have to have a trip to the scout shop and prices are reasonable”

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Posted 4 years ago

“Shirt is great - but why the ridiculous amount of single use plastic. 3 bags, two plastic collars and numerous plastic clips. One bag needed and nothing else.”

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Posted 4 years ago

“Great item but the receipt of somebody’s else’s order spoilt experience. Took unwanted items to Post Office, only to be told return label was insufficient. Cost me £5.50 to return item. £1.50 for envelope and £4 postage. Not very impressed at all! Tracking number NJ773857045GB refers.”

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Posted 4 years ago

Hi, I have escalated this to our customer service team as you shouldn't have to pay for a return. Thanks Scout Store

Posted 4 years ago

“Very quick delivery and cheap delivery cost”

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Posted 4 years ago

“Great shop and had everything available. Just wish postage was a bit cheaper.”

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Posted 4 years ago

“I don't find the store easy to find publications”

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Posted 4 years ago

“Please with the service, but disappointed with the postal side paid for a three to four delivery,but had to wait nine days due to order being put on hold. Would it not be better to add a little to the prices and scrap the postal wording. D,Holdbrook”

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Posted 4 years ago

“Delivery prompt. Ordered one size up from most ‘commercial’ sizing thanks to your guidance, and it worked. Would have been prepared to pay more for a better quality product.”

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Posted 4 years ago

“Very pleased with the quality of my daughters Beavers polo shirt and sweatshirt. Items arrived quickly. My only issue is the sizing is larger than expected. Perhaps some height and sleeve length measurements would be helpful instead of just the chest measurement guide. Overall very pleased with the order.”

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Posted 4 years ago

“Good quality and good service.”

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Posted 4 years ago

“The site has always been difficult to find items in general.”

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Posted 4 years ago

“Fast delivery and an accurate service”

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Posted 4 years ago

Scout Store is rated 4.3 based on 907 reviews