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Scout Store Reviews

4.3 Rating 907 Reviews

81 %

of reviewers recommend Scout Store

Company Reviews

4.3

Based on 907 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Phone:

07511072493

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kathryn Smith looked into my query when Adult Personal File and Training Advisers guide was going to be available having established they were out of stock. She emailed me with the information with code numbers. I then ordered what I required and they arrived a few days later.”

Posted 4 years ago

“My order was depatched on time and delivered early. Products as ordered and we were very pleased.”

Posted 4 years ago

“Good value and top quality scouts whistle.”

Posted 4 years ago

“Great store. A bit pricey but excellent quality”

Posted 4 years ago

“I am pretty pleased. The order arrived on time and I was happy about about the most except the cap I ordered which did not fit my head, because it was too small, and I was not able to choose size”

Posted 4 years ago

“It was very quick and easy to get what I wanted. The order came quickly. Would be happy order again. Katina”

Posted 4 years ago

“Dear Friends, because till to day I have not yet received the parcel, I don't know what kind of rate give you. I hope to receive it as soon as possible and after I will give you my rate. (I sent my order more than 10 days ago).”

Posted 4 years ago

Hi Anna, Have you received your order? Apologies it has been delayed if you haven't please contact customer services. Thanks Scout Store

Posted 4 years ago

“Very quick reply to my order. I have had to return trousers as not enough 'seat' room so waistband doesn't go up to waist at the back. Disappointed, but my fault.”

Posted 4 years ago

“Terrible customer service. 3 attempts at cancelling order. Unhelpful staff. Order delayed bt Courier”

Posted 4 years ago

Hi, Apologies that on this occasion we couldn't help I know on our system the order goes into a pick queue and can't be cancelled (we are trying to improve our back end to offer this option in the future). We will feed back the delayed delivery. Thanks Scout Store

Posted 4 years ago

“Fast delivery, I find the ladies sizing of the clothing comes up a bit small.”

Posted 4 years ago

“Pride flags are great. Speed of service and communication a little slow. However delivery information excellent.”

Posted 4 years ago

“Ordered and came within one day always great quality!”

Posted 4 years ago

“Just ordered new yellow cards etc for my Scout Group and they turned up with no problem.”

Posted 4 years ago

“The online service is good ,as I can place an order and have the option of next day delivery. The clothing and accessories are of good quality.”

Posted 4 years ago

“Very good online service, quick del, great produces”

Posted 4 years ago

“Prompt and quick service. I've bought many items ranging from Beavers to Explorers (2 grandsons). Everything has always worn well and altho' items may seem pricey, taking into consideration how well they've lasted - they are a very active pair - I think Scout Store items are very good value.”

Posted 4 years ago

“Searching difficult. Moving about site difficult. But you have a monopoly, I cannot go to another supplier.”

Posted 4 years ago

Hi, Thank for taking the time to write a review, apologies in this instance you were not happy using our site we always try to make it easier to use and continue to improve it. There are other sites supplying uniform and badges including ones run by district scout shops if you want to give them a try? Thanks Scout Store

Posted 4 years ago

“Great products, effective communications (notice of purchase/despatch) and quick delivery! Website was easy to use and everything was straight forward.”

Posted 4 years ago

“The order was split in half.. and upto 5 months between parts”

Posted 4 years ago

Hi, Oh no this shouldn't happen! please accept our apologies. Thanks Scout Store

Posted 4 years ago

“My order was shipped and received in 5 days. It was exactly as advertised.”

Posted 4 years ago

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Scout Store is rated 4.3 based on 907 reviews