Scout Store Reviews

Name: Scout Store
Rating: 4.29

4.3 Rating 908 Reviews

81 %

of reviewers recommend Scout Store

Company Reviews

Questions

Metrics

4.3

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Phone:

07511072493

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was shipped and received in 5 days. It was exactly as advertised.”

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Posted 5 years ago

“easy transaction, fast delivery.Thanks.”

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Posted 5 years ago

“It is a good and fun place with fast delivery my package came undamaged would 10/10 recommend”

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Posted 5 years ago

“I was surprised to see our Belgian chief with a purple polo on television. I asked him where to buy and he gave me your address. I ordered a T-shirt to see and delivery was ok. In the meantime I ordered some T-shirts, hoodies and soft shell for my group of old Scouts. We are going each year on a long weekend camp. regards Leopold Vandenhaute, Brakel Belgium. Scout since 1964”

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Posted 5 years ago

“I would not mind if i was dealing with volunteers but as paid employees i expect to get what i order this is not the first time it has not happened but when you delay top awards due to lack of stock then twice send the wrong badge words fail me how would you if your hard work was not acknowledge you would not be happy”

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Posted 5 years ago

Dear Mathew, Thank you for taking the time to feedback, rest assured we do follow up all these reviews and try our best to deliver a good service to all of our customers. Usually our availability is really good but sometimes things happen outwith our control with suppliers, we will of course make sure we tell our team to be extra careful when picking badge orders. Last year we shipped over 2 million badges and generally the errors are really minimal but when we make a mistake we always do our best to fix it. Again please accept our apologies. Thanks Scout Store

Posted 5 years ago

“Very nice looking products, good quality.”

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Posted 5 years ago

“Easy to use the website, identify and purchase as required.”

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Posted 5 years ago

“Easy to manage what you want to buy and items are shipped quickly and efficiently”

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Posted 5 years ago

“Would highly recommend.”

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Posted 5 years ago

“Good online communication. Uniform item delivered quickly and as it had been reduced I was very pleased with the price! thank you”

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Posted 5 years ago

“Great prompt service. Goods received excellent quality.”

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Posted 5 years ago

“They confirmation of received order was quick. However it took more than a week before the goods were dispatched. Once they were dispatched, the tracking and update service was very good. goods delivered as per text updates.”

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Posted 5 years ago

“Excellent service and communication”

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Posted 5 years ago

“great website ...easy purchase with quick delivery! thank you”

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Posted 5 years ago

“Super quick service”

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Posted 5 years ago

“Great fit and quick delivery”

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Posted 5 years ago

“The clothing sizes are very different in sizes mediums are very large!”

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Posted 5 years ago

Hi Joanna, Thanks for letting us know and apologies if this has caused you any inconvenience, we are working to improve our sizing and we always put the measurements in the description. Thanks Scout Store

Posted 5 years ago

“Very pleased with the quick response after I placed my small order”

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Posted 5 years ago

“Great opportunity to kit our Troop out with personalised branded t shirts and very easy to order an assortment of colours and sizes.”

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Posted 5 years ago

“Ordered a pair of trousers online which was simple and straightforward to do do. Love the trousers - ideally functional and great quality. My only slight quibble is that I paid £5.95 for next-day delivery and I did not receive then until the day after that.”

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Posted 5 years ago

Scout Store is rated 4.3 based on 908 reviews