Simple Lighting LTD Reviews

Name: Simple Lighting LTD
Address: 10 Appin Road, Birkenhead, Wirral
Rating: 4.79

4.8 Rating 462 Reviews

95 %

of reviewers recommend Simple Lighting LTD

4.8

Based on 462 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Simple Lighting LTD 5 star review on 19th December 2025

Anonymous

Anonymous // 01/01/2019

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“Simple, light weight, easy to install and well priced LED light batons. Arrived quickly too, no issues.”

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Posted 8 months ago

“Easy to order. Arrived within 2 days. It’s a very good product. I use it all the time on our furniture.”

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Posted 8 months ago

“Good, swift service. Only downside is not an option to collect in person- I'm local.”

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Posted 8 months ago

“Great products & a pleasure to deal with. Good feedback & delivery”

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Posted 9 months ago

“I Found my item easily and it arrived on time.”

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Posted 9 months ago

“Very good products. Very good customer service, they have very good technical knowledge of products. Well designed. Speedy delivery.”

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Posted 9 months ago

“The surface mounted spotlights I bought were a lovely fitting, great price and arrived quickly. So really pleased with the purchase”

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Posted 9 months ago

“Reasonable price, delivered nearly on time after some messing around by FedEx. The light was well packaged.”

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Posted 9 months ago

“Got exactly what I ordered good quality, delivery was quite slow but we're for home, have to be quicker if for a job, overall very happy”

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Posted 9 months ago

“I wanted to use introductory diclscount but collect in person. I phoned and guy on the phone was most helpful. I got my discount and collected next day”

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Posted 9 months ago

“Quality products, reasonably priced combined with excellent customer service.”

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Posted 9 months ago

“Easy to order and wow very quick delivery”

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Posted 9 months ago

“The prompt delivery and price of items was good however i do feel the customer should be made aware that there are no connecting cables provided to join lights”

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Posted 9 months ago

“Excellent value product good quality. Speedy delivery well packaged. Would definitely recommend”

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Posted 9 months ago

“Very good price , good coms ,and impressed with the lights, win win”

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Posted 9 months ago

“Connections were cheap and tacky ! Had to put proper screwed blocks in ! So would not buy again !!”

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Posted 9 months ago

“Good price. Easy to fit and look good.”

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Posted 9 months ago

“Great service UNLESS something goes wrong. 2 of the 10 downlights I bought failed to work and in fact cracked 2 brand new GU 10 bulbs. When I asked for replacement lamps (worth less than GBP 10), SimpleLighting.co.uk wouldn't help resolve the issue unless I paid GBP60+ for electricians to come back and get me the batch numbers of the faulty items.”

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Posted 1 year ago

“Placed order over 3 weeks ago parcel was never delivered to chosen shop to be collected. We still have no refund no product. We have been back and forth trying to get our money back with no joy. Constantly passed back and forth. They are aware we have not received the parcel but yet don’t seem to want to replace or send a refund. Worst customer service experience I have ever received.”

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Posted 2 years ago

“I purchased a considerable number of lights for our new kitchen from Simple lighting. I will start by stating, I am not an electrician and given this, my level of expertise is limited. I wanted the system to work with a Google compatible dimmer system, researched them and we had the ceiling lights installed. All good, all dimming. I spoke to my electrician and looked at the lights available for the under cabinet and plinth lighting. The amount available that is compatible with a dimmer was very low and I found some systems available on the simple lighting website. I purchased drivers that I believed would work; they were even called 'Smart Home dimmable drivers' and listed compatibility with many of the smart systems on the market. On fitting, the lights did not dim at all. Upon contacting Simple lighting I was informed that the lights were incompatible with my system as it employs a mains dimmer. Unfortunately I did not realise this was the case as like I previously said I am not an electrician and did not realise there was a difference. To be fair it says this on the small print on the website, but I wish it was clearer that there was a choice and it was stated very clearly it is likely not to work with some systems. It is staggeringly unclear, from Simple lighting. I stated this to the representative of Simple lighting - now this is my problem with the company; despite this error being at least partially down to my lack of knowledge and the understanding I was unlikely to get a refund for these drivers, Simple lighting did not offer me absolutely anything to solve the problem. Not even a 1% discount as a gesture of goodwill on replacement functioning drivers, despite me spending a fortune on gear that is basically just going to have to go in the bin now. Given the lack of clarity on the website particularly when it is AIMED at 'simple' lighting I thought this was exceptionally poor and totally lacking in class. The customer service representative was also particularly smarmy, repeatedly telling me 'I should have got in touch before placing the order' again and again however due to the times I was available during the kitchen build that was near impossible due to my work situation. I would therefore not recommend this company to anyone, if you are looking for good customer service and clear, fair treatment; look elsewhere.”

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Posted 3 years ago

Simple Lighting LTD is rated 4.8 based on 462 reviews