SimpleHealth Reviews

Name: SimpleHealth
Rating: 4.55

4.6 Rating 6,688 Reviews

88 %

of reviewers recommend SimpleHealth

4.6

Based on 6,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5

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Phone:

3139423231

Location:

#20627 228 Park Avenue South
10003

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SimpleHealth 5 star review on 3rd August 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They say you’ll never run out, but I haven’t had my prescription for six days! I looked at my order and they didn’t plan on sending it until next month.”

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Posted 4 years ago

“Refills are not dependable for consistent BC”

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Posted 4 years ago

“Never received my pills for the month. Highly disappointed as now I will need to start all over.”

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Posted 4 years ago

“My first order was filled at the end of January. It is very difficult to contact someone (I had to reach out via Instagram). I was wondering when my next order was to be shipped and they neglected to tell me my insurance is only covering once a month (which is ok with me, I just would have like to know that). Then they text me saying my order can’t be filled until March 9th. Then exactly one minute after that text they sent another text stating my prescription can’t be shipped until March 21st. No one responds. I am about to cancel ) if that’s even possible).”

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Posted 4 years ago

“Just joined got my first month no problem and never got my second month logged in and it says it will be shipped in April. Well with birth control you can't just skip a month. I texted them and no response. It has been a couple days with no response back.”

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Posted 4 years ago

“I have been trying to reach someone for 5 days. I have one pill left of birth control and have not heard back or received my next dose. I will be cancelling”

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Posted 4 years ago

“I think this request to rate was prematurely sent out as I have yet to hear a response my email.”

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Posted 4 years ago

“No response from customer service. Was told when I signed up that I wouldn't have to worry about getting my refills because they would always automatically ship on time so I never missed a pill but that was not the case. I got 1 pack of BC pills to start February but then my refill of 3 packs wasn't being sent until April. I had to manually update my subscription to send my 3 pack refill ASAP instead of April. Definitely going to find a virtual doctor at a regular clinic and canceling this subscription.”

Helpful Report

Posted 4 years ago

“Do not rely on the automatic refill service. I didn’t realize my birth control was set to be shipped out 1 month and a week too late until I was down to my last 5 pills. I emailed that day to see if my pills could be overnighted and received no response. My shipment hasn’t even been picked up by USPS yet and I take the last pill of my pack today. Who knows when I’ll be able to start my next pack or what will happen to my cycle for being off so long :(. I take the mini pill and the last day of my period is actually today as well :(.”

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Posted 4 years ago

“I hated it, first I didn’t receive the medications when they were supposed to arrive and I had to stop taking them because of how horrible the side effects were. I ended up spending a whole night throwing up.”

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Posted 4 years ago

“Very unimpressed with the customer service I received. There should be a live contact number available in emergency situations. I asked to speak with a manager numerous times and my request was completely ignored. This e-pharmacy/delivery model caused more stress than it did simplify my pharmacy experience. Would NOT recommend.”

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Posted 4 years ago

“I regret using this service. Inconsistency is not okay with medications.”

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Posted 4 years ago

“I never took one pill of these. I lost 80$ the first time, but my mistake they didnt do anything wrong I just didnt want to take them. The second round I asked to cancel before they shipped and I was charged another 80$ for pills I won’t use. Just a big inconvenience.”

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Posted 4 years ago

“The product is good but there is basically no contact or response to emails when there are issues or when trying to contact to make changes, very dissapointed......”

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Posted 4 years ago

“I ordered my birth control on December 10th and I still have not received it in the mail.i am very disappointed .”

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Posted 4 years ago

“Someone made the mistake of not billing me when sending my pills out. To correct this I was billed randomly 3 MONTHS later WITHOUT notice in the middle of a pandemic. I had to go without buying groceries that week because of their mistake. There are much better companies to use than this one!!!”

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Posted 4 years ago

“Scam they say they bill your insurance but they end up having to charge you every month. I have been trying to cancel this service and they keep giving me the run around.”

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Posted 4 years ago

“Did not receive my order”

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Posted 4 years ago

“Don't respond to messages”

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Posted 4 years ago

“I never received my birth control! I was supposedly sent a replacement and never received that either nor have I been given my money back.”

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Posted 4 years ago

SimpleHealth is rated 4.6 based on 6,688 reviews