“I was not satisfied my period lasted for almost 4 weeks. The birth control suppose to stop my period but made it worse. I'm not sure if I was prescribe the wrong pill or not, but not satisfied at all.”
“I really only wanted a birth control pill so I could skip my period while on vacation. I’ve used birth control pills for a large potion of my life and have never been told I could only use a POP until using this service. Not impressed.”
“It made me spot constantly on the weeks I didn't have my period I had to stop taking it would not recommend. Plus they triple charged me and wouldn't get back to me. Never again, regret much.”
“This is the second time my birth control has been a month late, this is unacceptable and unprofessional! I am unprotected! I will be going elsewhere.”
“They never shipped the prescription after my insurance was approved. I reached out to them 3 weeks after I placed my order to find out why it was taking so long. No one responded to me until days later (they do not provide a phone number for customer service) and then after reaching out 3 different times, I finally got a reply and my prescription still didn’t arrived until a week later. All in all, it took more than a month to receive my prescription. I would NOT recommend.”
“Didnt get my Birthcontrol on time Insurance paid for things I did not receive getting an answer about something took a very long time. Would not recommend I cancelled my subscription.”
“Discontinued my service after I got my first pack. My birth control did not arrive when it was supposed to, and when I tried reaching out to support they were not helpful. It took me DMing their Instagram page AND leaving a comment to get their attention. I said my issue on their Instagram page in the comments, which they ended up deleting so other people wouldn’t know their scams. Someone finally replied to my DM at least a week after I sent an email, which ended up making my pack get sent extremely late. I skip my periods usually because I have endo and they are extremely painful, but because of the poor communication I did not have any birth control to skip it and had to get a 10 day painful period. They also charged my insurance for internal condoms and Plan B but never sent me it. Would not recommend, please find another company.”
“I thought you guys were amazing. I found out the hard way. My birth control was never delivered in my mail box like it said it was. Checked my box everyday, around my door. Even called the front office and asked where my package was, they never got one for me. My pills ran out a few days ago, now I’m left with awful cramps and have to wait another week or two before I get my pills?? Ridiculous. Never even received my package and you’re still contacting me asking how it was. The delivery was non existent!”
“Customer service is awful. I have asked 2 questions through the text which is supposed to be the fastest method of response since Saturday and still haven’t heard back as of Wednesday. Not even an acknowledgment that the text has been received.”
“When I first got on birth control I chose Simple Health, the first few months I did nothing but bleed so I let the doctor know and she basically told me just to go to a doctor so I had to ask for a different birth control. They prescribed me a brand I really liked but once it was time for another three months they sent a different brand that had really bad reviews and I asked if I could have the birth control I was on before because my body reacted well and I was told it would be over $100 a pack for the birth control I wanted which I cannot afford. So I had to cancel my subscription and get off birth control.”
