“My most recent experience has been horrible. They wait ten days to contact me about my insurance, so now my prescription is late. It's also potentially lost in the mail. I will be switching after I receive this next refill.”
“Very poor communication, I received different texts/emails saying two totally different things. You also are charged the annual fee even without getting the actual prescription. Would not recommend this service to anybody.”
“I do a month to month plan. When I had to renew my service they change to 3 months charge. They have several fees which they may or may not charge, dependent on them. Twice they have canceled my service for me telling them to stop charging my card how they like. They immediately canceled my service as punishment for letting them know and the person who replied pushed my complaints back in my face, which is why they told me they canceled the service. I also find it ridiculous they need a card on file for the account to be active. Due to my experience I believe thats how they charge you however they like. In order to protect my funds from them, I will order when I need and cancel my service every time. That's the only way I feel safe using the service.”
“I didn’t receive the correct amount of pills, and am having trouble getting said pills. Customer service takes forever to respond and I am running out.”
“Pretty disappointed in this service. The pricing that was promised kept changing and I was refused a refund. Definitely will not be using this service again, especially when I can get what I need but cheaper through a different service.”
