“I contacted you after receiving the patch to let you know that it isnt working for me, and have heard nothing back. This was weeks ago. I may just have to contact another company. I'm not sure what to do. Up until now, you have been very helpful.”
“I was charged $100 worth of medicine I didn't ask for or even receive. No one is answering my calls and every time I've email the support team they say that's they are unable to receive my email due to a high volume of customer service interaction.”
“I would not recommend Simple Health. I am going to simply stay on them because I've already had to do so many things to get it right.
They have sent me loads of things I didn't need including condoms, emergency contraceptive, etc and it took SO long to get my first BC pack and now my cycle is all sorts of messed up.
They didn't even give me the right BC - they gave me a generic of it when I already had a generic version..
The worst part: they are IMPOSSIBLE to get in touch with. I have replied to emails, sent a text to the number they provide, nothing. Just automated messages about their screwy ordering and shipping schedules.
Save yourself the hassle and go with another one of these services.”
“If you are having issues and need to speak to a doctor, it will take a couple of days for the doctor to get back to you. If the doctor asks you something and you answer back immediately, you will still have to wait a couple more days for them to answer again. Also the doctor gave me actual wrong information. Thank god I read everything on the birth controls website. I had to actually quote the website to show her that she was wrong. Seems convenient but not worth the struggle.”
“Doctor was dismissive of side effect symptoms and came off as patronizing. The rest of responses were simply copy and paste information from their website”
“They sent me the wrong birth control & instead of refunding me they told me I was the one who picked the wrong prescription. They didn’t respond to my customer service emails until after I paid more money to order my correct prescrption. Been a customer with them for a year and this is the treatment I get. 🙃”
“The birth control I asked for was a low dosage one and when I took the one prescribed, I feel like it was so sting. I was having mood swings left and right. Really did not like the bc prescribed.”
“There’s always a problem with my shipping. Forever getting a note that the postman couldn’t find where to put my package when it fits inside the mailbox. Which leads to a trip to the post office 3 different times. Also bled for a month straight after using it. Will be discontinuing.”
“Never got a response back being sent the wrong medication. Also, they sent it so late that I missed two days of doses before the wrong medication came. Emailed them and no response.”
“Truly terrible, I thought this would be simpler than going to the pharmacy every month but every single month they would say "my insurance won't let them refill it at the beginning of the month" so I would be without birth control for 2-3 weeks which isn't great when your in a stable relationship with relatively consistent sex. But don't worry they send you these super weird and probably really uncomfortable internal condoms. I switched back to the pharmacy”
“I started using the pill I use it every day at 8 PM before I got the pill I was seein my period as normal Then two weeks later I realized I was eating a lot so I had a pregnancy test in closet so something just told me to take it and when I did it showed I’m pregnant shortly after that I started seeing my period again as normal I really don’t know Wts going I’m really confuse and upset 😢 I don’t know if I’m really pregnant or not Because I’m seeing my period as normal 😢😢😢😢”
“I cancelled my subscription before a month hit... I had concerns about the prescription I was on and side affects, to which I messaged my concerns to the doctor. It took 2 days to hear back (I had already stopped taking the RX) and when she did, she was sarcastic and rude. I did NOT have a pleasant interaction with her. *The support team did apologize and give a partial refund.”
“I ordered birth control for the first time with the sole objective of stopping my period completely. I noted I wanted nothing expect the pill that would meet that need. The pills I got have not only given me more periods. 2 in 2 weeks and worst symptoms. I’m very disappointed. I know I’ve only been on it for one month but I’m not feeling confident this is going to work. Please help me”
