“The shutters are beautiful and well made. Aside from the 16+ week wait and many changes of installation appointments I am very happy with the product.”
“We wish we could given a better rating, however, because the measurements were taken incorrectly to begin with, we suffered the consequences by waiting for another delivery from China, being rescheduled several times, and ultimately paying in full for an incomplete job. The finishing touches, although small, we were abandoned by them not calling to schedule the final correction. We could not recommended them in good faith for poor quality control as so many neighbors have requested. Evidently and sadly, you get what you pay for. The first shutter company we used was priced higher but they completed the work professionally and showed up to make sure that everything was as expected.”
Thanks for the honest feedback. What were the exact issues with the shutters? If you're still having issues we would gladly get them taken care of for you. There is a lifetime warranty and we should've honored it in a timely fashion.
“I love the shutters a ton! They're beautiful and good quality. The only issue we had was that we were given an estimate of how long it would be until we received them, and we got the shutters about a month after. It was a little inconvenient since we had moved into a new house with no curtains or blinds and had to come up with a temporary fix for so long. However, I would still do them with simply shutters even if I had to do it all over again. Great price and great quality =)”
“We love the shutters and they look great! We did have an issue with the shutter on our front door. You were great....responded quickly and sent to technicians out to fix the issue and no more problems!”
“Simply shutters installed the most amazing plantation shutters.! From the customer service, price and installation, we received the best there is. Simply the BEST”
“Excellent product and installation. The only negative is the time that it takes for the shutters to be manufactured, however that was explained upfront and we knew we had to wait. Also, office staff was very helpful in coordinating delivery and installation.”
