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Sixt rent a car Reviews

1.2 Rating 179 Reviews
4 %
of reviewers recommend Sixt rent a car
1.2
Based on 179 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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Sixt rent a car 1 star review on 22nd January 2025
Tony Griggs
Sixt rent a car 1 star review on 17th January 2025
Tony Griggs
Sixt rent a car 1 star review on 18th July 2024
Irene C
Sixt rent a car 1 star review on 18th July 2024
Irene C
Sixt rent a car 1 star review on 15th June 2024
Charles J Kollar
Sixt rent a car 1 star review on 1st May 2024
Angry
Sixt rent a car 1 star review on 1st May 2024
Angry
10
Anonymous
Anonymous  // 01/01/2019
Never use this company - dishonest and deceptive rip off repairs and no way to appeal. Terrible experience with Sixt in Slovenia. After the number plate was stolen (criminals slid the plate out of casing that wasn't screwed in) I am charged 6 times what I know the real price is to replace the number plate. They took 5 weeks to demand payment, only after they closed their feedback survey and are refusing any discussion. From when I picked up the car they were trying to trick me into paying extra. They are deceptive and fraudulent in their business and I have no way to appeal.
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Posted 6 years ago
One star is one star too many. Do not use they are rip off merchants. They might seem cheap but will accuse you of damage after you return the vehicle. If you do use photograph every bit of vehicle at every angle.
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Posted 6 years ago
I booked a car from 12pm and arrived at 1pm. I was charged an extra £32 because you didn't have the car I had already booked and paid for since the car was given to someone else. It doesn't matter if this is in the T&C's, it is robbery. I paid for the car, you cannot give it to someone else if I arrive more than 30mins after the first arranged pick up time then charge me extra for a different car because you don't have the one I paid for anymore. I will not be recommending Sixt to anyone in future.
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Posted 6 years ago
Rented: MXP Milan Oct 2018. Unlike all other rental car companies Sixt does not close your account when you return the car. This allows them to make damage charges weeks or months after the return. I am now in a dispute with them over two 5-10mm scratches on the alloy wheels. This was so small along with other wear on the 12,000Km car I did not flag the issue when collecting. This is just an excuse to make an unwarranted charge. In my opinion what they are doing is fraudulent.
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Posted 7 years ago
After confirming and amending my reservation several times, Sixt informed me that my booking could not be upheld, only 22h before I was supposed to pick up my van. Because I had prepaid online, they now refuse to reimburse me. I will never use their services ever again.
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Posted 8 years ago
Car hire in Portugal. Avoided all toll roads, returned the car undamaged and full of fuel, yet they still charged me for using toll roads AFTER the hire. Nothing short of theft/fraud. No reply to any emails, anyone who answers calls "cannot help". Even complained to my credit card - who blamed my use of chip and pin at the COLLECTION of the vehicle as the reason why they cannot refund the illegal billing at the return of the vehicle. Avoid this criminal company!
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Posted 8 years ago
Booked a car from Luton airport UK, 21:00 pickup. The office closed at 21:00 and there was no facility for after hours collections. It is possible to book a 23:00 pick up from the same location, despite the office closing at 21:00 and there being no after hours facilities...... Unbelievable.
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Posted 8 years ago
Booked a car from Luton airport UK, 21:00 pickup. The office closed at 21:00 and there was no facility for after hours collections. It is possible to book a 23:00 pick up from the same location, despite the office closing at 21:00 and there being no after hours facilities...... Unbelievable.
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Posted 8 years ago
Sixt rent a car is rated 1.2 based on 179 reviews