Sixt rent a car Reviews

Name: Sixt rent a car
Rating: 1.20

1.2 Rating 169 Reviews

5 %

of reviewers recommend Sixt rent a car

Company Reviews

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1.2

Based on 169 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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Sixt rent a car 1 star review on 22nd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely disgraceful company! Scammers and liars. Worst experience ever AND they charged me for damage i didn’t do. And the guys at the Glasgow airport service center were doing some shady stuff. Making you sign for a Tesla, saying their system was down, and dodgy stuff. Watch out and stay away from them”

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Posted 2 years ago

“Scam company. Surprised they haven’t been sued and ran out of business yet. They charged my debit card $180, 3 months after renting a car and paying them all the services.”

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Posted 2 years ago

“We did a physical walk around the car before taking the vehicle out of the garage. We went to and from the wedding destination. Parked away from almost all the cars at the wedding venue. No physical damage at all when we returned the vehicle to Sky Harbor (PHX). When taking our suitcases out of the car, we found a pair of glasses which had been left from the previous renter. I also did another physical walk around the car with the SIXT return rep, and let him know about the glasses in the car. My wife handed them to him. We get home and I received an email from SIXT stating that there was a dent and other damage on the car. We then proceeded to to let them know about the glasses we found, and that we had done physical walk-arounds with the SIXT return rep; basically letting that they know that they don't do thorough clean outs of their vehicles, and also caught them LYING about the damages to the vehicle. This business and these people are terrible and should never be trusted. They will try and charge you for anything and everything they can on the back end. Oh...and if you try to cancel, they will try and charge you one and a half times what your original charge was in the first place. Also, watch the charges on your credit card after they send you a note, stating that they will.not be making any further insurance inquiries. They will try and charge you for that as well. We fought and won on that as well. They're deceitful, dishonest, and are extremely unaccountable. LIARS! Do not rent from them!”

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Posted 2 years ago

“Only bad ratings for them”

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Posted 2 years ago

“Terrible service. Overcharged by almost 25% and invented ridiculous charges after we followed the contract to the letter. I’m leaving reviews everywhere I can in hopes that they don’t scam others and go out of business. Don’t use them. Whatever discount they offer isn’t worth it.”

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Posted 2 years ago

“Stole 800 euros from me. Rented the cheapest 40 euro option for one day and returned it on time. Return inspection was passed with no problems. Later they withdrew 800 euros on my card for excess on a bogus insurance. No notice, no paperwork, no receipt or email. Total scammers. Stay away.”

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Posted 2 years ago

“Refused car reserved; Unfriendly counter person; lack of concern from Sixt; overcharged on rental”

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Posted 2 years ago

“I rented a car from Sixt for $211 for six days. At the time I rented it, they did not tell me they were sending a text saying that I should inspect the car for damage before leaving their facility. When I read the text at home, it included a list of damages already on the car. I had the feeling I was being set-up for a false claim, which is exactly what happened. Two days after returning the car, Sixt sent pictures of additional damage including two scratches (down to the primer). I found it strange that two similar scratches occurred on opposite sides. Evidently, they listed the prior damage, didn’t tell me to inspect the car, and then - as predicted - they found additional damage on the returned car for which I am liable. I checked their reviews on line and many reflected this premeditated attempt at cheating customers. Some people lost quite a bit of money, and many reviews were rated the minimum stars. 124 reviews on Jabber averaged 1.3 stars 1,757 reviews on Trust Pilot averaged 1.3 stars 60 Reviews on Reviews .10 averaged 1.5 stars”

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Posted 2 years ago

“For everyone who does not know or have heard of Sixt car rentals, let me provide you with a similitude. Sixt is the Spirit Airlines in the rental car space, ok. It starts with the horrible customer service a traveler 1st encounters with an employee and then list stretches on. DO NOT RENT!!!”

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Posted 2 years ago

“If I could give -5 stars I would. Said I had damaged vehicle when I returned with no damage. Had my wife’s name as second driver and somehow they said she was the main driver. Got a letter from collections. Please DONT use this scam car rental company. Just look at other reviews if you don’t believe me. Good luck!”

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Posted 2 years ago

“AVOID SIXT KAHULUI AIRPORT MAUI ***********************************Hi reserved a car six weeks paid upfront over $2100 given free upgrade fuel and additional driver due 40 days as car reserved not available and other car badly damaged . Dominic M said no fees to pay then 28 days Into contract tried to modify I did not sign as fraudulent and now have written to Sixt Maui and my credit card provider to claim $898 back very unprofessional company after 24 times to Maui !! AVOID these scammers !!!!”

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Posted 2 years ago

“DO NOT RENT FROM THIS COMPANY! Research the online reviews, this company has a long history of making FALSE DAMAGE CLAIMS!!!!!! I rented a car from Tampa Florida to Dallas Texas. I went to the airport to pick up the car. The lady at the airport processed the rental on the computer and said nothing to me about walking the car to make note of prior damages. I was instructed to go to the garage where someone handed me keys and said there is your vehicle. The rental agreement wasn't even emailed to me until I left the airport and I didn't even look at it until I arrived at my destination. Days after I returned the car I received an email stating that there was damage to car in the tune of $903.34! I am a great driver and this damage DID NOT take place!!! The prior damage on the rental agreement was very vaguely described and coincidently is what I am being charged for. Because I have no pictures of the car there is no way to dispute these FALSE allegations and claims and I am stuck paying this. Plus, getting a hold of a human to speak with is not easy. DO NOT RENT FROM THIS COMPANY!”

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Posted 2 years ago

“Avoid Sixt at all costs They are trying to charge me €600 for damage which was already present on the vehicle on collection. Thank goodness I had photographed the car on collection and can prove I was not responsible.”

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Posted 2 years ago

“Do not be VICTIM. "Sixt mean Sick!" If you rent a car from them,you're gonna headache.We rent a car from Sixt-UK for 20 days.After we had returned a car,They had a bill to charges us more about 755.75 GBP. This was a real terrible rental company in the world.”

Sixt rent a car 1 star review on 29th July 2022

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Posted 3 years ago

“They nail you after you pand with your credit card and signed. Be adware. They debit money from your credit card afterwards. Do not hire there.”

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Posted 3 years ago

“Terrible company - crooks - I will never rent a car from Sixt again! This is regarding a rental from the Nice airport in France 14-16th June. I have been renting cars frequently for the past 35 years and have traveled the world over on work or vacation. This is the worst rental car company I have ever used and will never use them again. I received a car that had so many scratches that I just drove it out on trust. The car was rented for 2 days and was in a hotel parking for most part. On returning the car, I was shown a small scratch and told I was responsible. I now get a bill for 451 Euros. So ridiculous. So renters be aware - they are crooks and please take pictures of your car even in a dark garage as you will end up paying for something you did not do.”

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Posted 3 years ago

“I originally hired a car from your company for the dates June 20th - July 1st. The car had concerning driving issues with the wheel alignment. The car constantly drove to the left with myself having to use such force to keep the wheel align and not veer off. After a few days I deemed my safety at a hire risk and made the decision to drive from Byron Bay back to Gold Coast to return the car. Returning to the Gold Coast I rang the customer service number, the person I spoke to was very understanding and accomodating, put a file through for myself and told me I would hear back from Coolangatta within the hour. Two hours had past and I was sitting at Coolangatta with no phone call. I rang customer service back up and spoke to someone who was less then helpful. She told me she tried ringing Coolangatta and Surfers Paradise and no one answered and there was nothing she could do. I then drove to the airport myself to follow it up. The first caller rang me back and he was more than helpful. I returned the car and was provided another car, however, this cars communication system was not working, nothing worked on the touch screen. Not being locals it was vital we had navigation. I returned to the service desk at the airport to let them know, the wait time was going to be far too long as I had already spent half my day chasing this issue up on my holiday and paid for a car hire with issues. I went back to the car, Josie, the staff member at the airport came out to the car to help me. Joise herself couldn't get the communication system working and rang another staff member. This staff member also struggled with the communication system, however, he did get it working. I asked what I need to do if it happens again and he said he wasn't sure he jut pressed things around for awhile. After finally leaving the airport after spending an entire day on this issue the communication system stopped working again. I wasted a day on returning the first Car to get another doggy car”

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Posted 3 years ago

“I booked a Toyota RAV4, the agent recommend a Toyota 4 Runners which is $96 more for the week according to their website and he said he will give me a discount for $39 for the one week rental. However, the final bill is $35 more per day. That is $150 more if I do it online. But, as they said that there is signature of yours on the contact paper.”

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Posted 3 years ago

“I was told I would be charged 1377 Euros for my car rental from Florence airport for two weeks. They provided no documentation when I picked up the car. When I took it back I asked for a receipt of what my credit car would be charged and the woman at the counter said she couldn't do it right then and that I would have to wait 15 minutes or so. I had a flight to catch so I left. Four days later, after i got home, I got the bill on my credit card--more than 3000 Euros!! I wrote to them and they replied with a bunch of falsehoods, claiming we had two additional driver (we had only one), that we got an upgrade (when I showed up in Florence they gave me the keys to the car with no discussion about an upgrade) and that I had returned the car with an empty gas tank. But the woman at the rental counter had advised me to do this saying I should pay for a full tank when I rented it and then I could return it empty--it was better for me that way. So I agreed. Don't deal with these people!”

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Posted 3 years ago

“I rented a car in Germany for one day last September. Whereas there was no visible damage when I returned the car (no staff at the agency) and dropped the key, some days later they asked for compensation for damage. And several weeks later they added even more damage without any proof sending pictures of a roof of a black car. As they were threatening, I asked my lawyer to write to them and they ignored his letter just like all my messages. I discovered later on Trust Pilot that more clients had the same bad experience with this company.”

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Posted 3 years ago

Sixt rent a car is rated 1.2 based on 169 reviews