“I would write a review but due to the inefficient delivery service you have opted to use, i.e. Hermes, I still have not received the items . These are wanted for my grandsons birthday on Monday 20th July. I work as a teacher and do not get in until around 16.30pm. the card left by Hermes does not contain any contact or phone numbers for the driver so I am unable to contact him. I have been trying to get a phone number from the web which has proved impossible. They do not leave the parcels with neighbours who would sign for this but opt to let us know that they will return it to you if we don't contact them! DER! How can we when we cannot have a number! I would suggest you send your parcels by some other method as this is very very frustrating! Sally Fraser Rating poor”
“Not only is this company selling top quality products, it's customer service is outstandingly impeccable. I hope to deal with them again in the future.”
“initial web contact vv difficult also 2x telephone messages left to get any attention once you made contact the rest was a talk through by your staff all turned out ok”
“I have many skates as I've been skating for years. Got these for my daughter. Although the picture shows them in black,they arrived in grey and black :(
hence the 4 stars.
They are a great pair of skates so we decided to keep them. They are a perfect fit and very comfortable says my daughter.
In my own experience,these are a classic pair of skates to have for the price,if you compare them to £130 pair of trainers,they will last longer. Plus they last years anyway apart from the odd wheel and brake change in time. I would recommend these skates. You can't really go wrong with "Rollerblade"
Very tough,well built,and comfortable,and well worth the money.”
“Excellent prices,quick delivery!shame they have to let themselves down on the way they package their parcels.i spent over £90 and couldn't believe the state of which my parcel arrived in.this is the second time its happened.didn't get much joy when I complained either!”
“I love my roller skates which arrived in just two days with free delivery. I even got a free bag & sticker set and the store sent me a courtesy email to tell me my skates were on their way.
Excellent service from skates.co.uk, I will definitely use their online store again!”
“Good service, 5 mins on line ... Boom next dat , here it is.... Only thing is , the scooter isn't that good.... You pay out all this money on your kids and the quality isn't what it used to be.......... Back in our day you got hold of your sister 's roller skate's and made one...
Get of track here.. Good service the guy's over at skate do a bang up job....
Thanks guy's”
“Overall excellent service and easy to use website. Payment was straightforward and delivery was fast as promised with updates on times. The only criticism is that the invoice shows a free gift for both of the items ordered but these did not arrive”
“I ordered the item last saturday it still did not arrive. I am very annoyed and dissapointed. It was supposed to be 3 working days. At wednesday i got a message it will come on thursday or friday. It did not arrive yet... Bad job people...”
“Started off not very well. Tried to order online and I couldn't submit my card details on the form, therefore my order couldn't be accepted. Had an email stating system had recognised I had a problem with my order and gave me a telephone number and email address. Emailed company with my details and a very helpful, friendly person called me, took my order over the phone and my order was delivered amazingly quick. Excellent service after a jittery start. Thank you”
