“Site allowed item to be paid for and nxt day delivery accepted. Then told after out of stock. Then told a new date, still out of stock. Got item 2 weeks after order
Staff did keep me informed but only after i emailed them. They never let me know. Bored of chasing them”
“Ordered on Friday and delivered Saturday early morning even though it said 3 days delivery time. Excellent! Great quality, too. Ordered many items before!”
“Customer service was excellent. The product I ordered was unfortunately out of stock, but the Skates team bent over backwards to offer a suitable alternative and ended up sending a higher value item for no extra cost - which made my teenage son very happy! Quick delivery too. Highly recommended.”
“My son was delighted with the mini bmx for his birthday and having great fun.
Skates immediately sent notification that bike was dispatched and it arrived within a few days as promised.
What would be great would be the opportunity to avail of a next day delivery option for Northern Ireland. It is only when you place order at the checkout that you find that this option is not available.
But other than that everything great.”
“I absolutely love my skates!!! I'm a complete novice and the kit I've bought has everything I need to get me started. Everything fits well and the ordering and delivery was spot on and very efficient :)
Thank you so much! I will definitely be back in the future :)”
