Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and quick delivery. Competitive prices.”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“Prompt and efficient. Would recommend.”

Helpful Report

Posted 5 years ago

We are really pleased that you enjoy shopping with us. Thank you for recommending our offers and our store. we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“good price, no delivery fees and quite quick”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“lovely packaging with surprise free tote and makeup bag, v impressed”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“Good fast service.. would like a few more samples though then I would have scored 5”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“This is my second order with SkinCity and I would say it is a bit slower that the first one.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our services. International delivery normally takes 5-10 working days but can take up to 15 working days. We hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“Easy to use website. Haven't tried products yet.”

Helpful Report

Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“Good products and service.”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“More discounts across all products. Less frills....Good service.Quick delivery. It would be more appropriate,if you sent asking what I thought of the products,say to maybe a month after delivery, not the same day as delivery...”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our services. Our reviews go out a week after purchase and International delivery can take 5-7 working days, I will pass your comments on. With love, Skincity.

Posted 5 years ago

“Clear and easy to follow site. Product delivered promptly & within given timeframe.”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“Quick and efficient service.”

Helpful Report

Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon. We hope that we can earn that extra star!

Posted 5 years ago

“Loved it - love the packaging and the products (so far) are great”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“Some good offers - would like higher discounts. Good selection of products.”

Helpful Report

Posted 5 years ago

Hi Julie, Thank you for taking the time to review our site. We hope to welcome you back again soon. Many Thanks, Skincity

Posted 5 years ago

“Nicely wrapping service, free SkinCitytote bag and quick delivery. The products are for my daughter so can't give you feedback on them only service received! The only negative would be that the site stated it would send out two samples but they only sent one (the samples were for me!) as I like to try samples before I start buying the product.”

Helpful Report

Posted 5 years ago

Dear Sue, Thank you for taking the time to review our site. A member of our customer care team will be in contact with you shortly regarding your samples. Many Thanks, Skincity

Posted 5 years ago

“A very good selection of products for all budgets with informative descriptions. Prompt delivery and well packed.”

Helpful Report

Posted 5 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 5 years ago

“The ordering on-line system is good/easy to use very helpful regarding the information given about products and the free standard delivery is always within a few days, never let me down and I have been ordering from this site over a number of years now”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“Excellent and quick delivery,only I think need to give us some samples”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our services. I can confirm that all orders do include a free sample. Someone from our customer care team will be in touch. With love, Skincity.

Posted 5 years ago

“my order went through well and was delivered and kept in touch with my delivery”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“Easy to use. Pleased no delivery charge! Wouldn’t get the extras again - don’t feel i will use any. Thanks”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“Special products choice. Fast delivery”

Helpful Report

Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

Skincity is rated 4.9 based on 9,655 reviews