SkipTheDishes Reviews

Name: SkipTheDishes
Rating: 1.08

1.1 Rating 447 Reviews

1 %

of reviewers recommend SkipTheDishes

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1.1

Based on 447 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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SkipTheDishes 1 star review on 29th April 2025

Nicki Francoeur

SkipTheDishes 1 star review on 2nd April 2025

P Beaubien

SkipTheDishes 1 star review on 12th March 2025

It 250

Anonymous

Anonymous // 01/01/2019

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“complete horses hit, buy a $50 gift card, redeem it and then they just delete my account from the system! what a scam!!!!!!”

Helpful Report

Posted 4 years ago

“Skip the dishes is the worst delivery service and horrible customer service. I had multiple instances where i had the wrong order delivered, missing items etc... They give you a refund or skip credits great, but do not refund you the tip or delivery fee. So i pay for someone and tip them to deliver not my order and missing items. Then i have to pay for delivery again and tip someone else to deliver the correct food. Not only should they refund your full order but should compensate for the mistake. The excuse is the restaurants fault. I ordered from your service not the restaurants. Never will i use skip, Uber eats thank you for full refunds and credits my business is going there.”

Helpful Report

Posted 4 years ago

“The worst delivery service. They are very unreliable. I've had 5 instances where my food has not even shown up. On top of that, dealing with customer service is a headache. They are extremely slow to respond and didn't even issue me back a full refund for food that I didn't receive. I will most definitely be switching to uber eats because I'm sick of skip the dishes.”

Helpful Report

Posted 4 years ago

“I use the app for the first time today and what a worse experience I had. The deliver never deliver my supper! Can you imagine you have ordered the supper for your entire family and never got the food? You should evaluate better on how the delivers behave!!!!!!”

Helpful Report

Posted 4 years ago

“The majority of the drivers are disrespectful and don't feel the need to follow road rules and I have watched several times as several of them have been asked NOT to park in certain areas but NEVER listen. They also like to stand around in the parking lot and talk for 5+ minutes after retrieving food so customer food gets cold on them but the restaurant has to pay for it.. terrible hiring team and terrible way worse delivery team..”

Helpful Report

Posted 4 years ago

“I ordered from Skip the dishes in December for lunch for my friend and myself . I ordered it around 1 pm and according to the tracker it arrived at 3:45 pm , after 2 hrs and 45 mins, when i went soen my building to pick it up, there was no one. They did not even call me to inform to come and pick up. it was past lunch time and went down to check as per the tracker, there was nothing left, no delivery person , no food. I called them , they investigated for like half an hour and sorry the driver must have given to the wrong address. I asked for a refund and was mad, as my friend was invited by me for lunch . Oh we will process the refund and when I asked about my time wasted, I will ask my manager. I haven't received any call yet. I promised myself , I will never order from here next time. Pathetic customer service and no refund and they value the customer like zero, and from my side they get a review of zero.”

Helpful Report

Posted 4 years ago

“I would give a zero review if I could. We have had three wrongful charges on our bank account from skip the dishes. We did not make these orders. They do not show up in our history of our skip the dishes account but they came out of our bank account. I tried to contact customer service, that was a waste of time. So basically this company has stolen over 76 dollars of my money. I would not and do not recommend this place to anyone. I do not have receipts to show as I did not make these purchases they are crooks.”

Helpful Report

Posted 4 years ago

“I placed the order with Skip the Dishes, they cancelled it , I have never received it, asked for my money back, but they only gave me refund in points, which I did not want, spoke to them on line number of times, still no refund. therefore I would never order from them again.”

Helpful Report

Posted 4 years ago

“Poor customer service. Their courier delivered at the other mariot hotel we never got our food and the only offer is refund!”

Helpful Report

Posted 4 years ago

“We order in 2 hours in advance our Christmas dinner. The driver arrives at the restaurant and sits there for over hour. When I contact customer service the driver tells them they are closed. How can you be accepting order if restaurant is closed. I called the restaurant they answered and said they are closed at 10pm our order was for 6:15pm. I got in reach with owner from the restaurant and they inform us that our food was release to driver. Driver took food and told customer support they were closed. Customer support also called and said they couldn’t get hold of anyone. Very strange that we could get through. They don’t want help customer to get their food but just say they’ll cancel order and refund credits. Why would I like to use service again if you can’t provide correct service. Very disappointed with their service”

Helpful Report

Posted 4 years ago

“Customer service is very poor. I’ve contacted customer service enough to see that they only provide vague answers when contacting them. I would recommend DoorDash or Uber Eats over SkipTheDishes. This exact situation has happened multiple times - I’ve waited nearly 3 hours with dishonest wait times and a compensation of $5 in Skip credits. Take your business elsewhere.”

Helpful Report

Posted 4 years ago

“Twice in a week the drivers delivered my order to my neighbours and I'm in a multi family unit where the house numbers are mentioned. Customer service takes an hour to give credits and they verify what your saying as if its an investigation rather than improving service.”

Helpful Report

Posted 4 years ago

“so my company sent me a gift card to my company email which blocked a link on their email due to security reasons, and its essentially impossible to get my gift card even after reaching out to customer service. Garbage experience, Garbage company.”

Helpful Report

Posted 4 years ago

Helpful Report

Posted 4 years ago

“I gave them 2 stars because some drivers are ok but most do not care about your food. They just care about the money they are making. I guess I am going to have to tip accordingly.”

Helpful Report

Posted 4 years ago

“Maybe for some other people this service is great but for me, I used it twice and once food is delivered, it is cold plus considering the extra charges and fees, I would rather pick up my food and give tips to the restaurant workers. That way I know it is still warm and edible.”

Helpful Report

Posted 4 years ago

“I was given TWO electronic gift cards worth $50 and I couldn't use them after extensive chatting with two different customer service people. BOYCOTT. This company will not be around for long as it's service is garbage.”

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Posted 4 years ago

“Worst customer service ever.”

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Posted 4 years ago

“Was great for awhile when all orders delivered without any problems. We delivered food to our home and our elder mothers home. Was a good customer until one delivery guy couldn't find the home (weird cause others had no problem) and said he couldn't find the place ... no refund ... tried again and he actually said he delivered it. Thats when customer service wouldn't even take out calls! Customer service on the app GONE! Wow terrible company .. save your money they won't even discuss the issue! Out 200 bucks!”

Helpful Report

Posted 4 years ago

“They scam out of money, they deliver cold food and say they give 50% back because they no longer refund fully but yet I paid 50$ and get 17$ back? That's not 50% at all, they should all be shut down. Listen people, DO NOT order from them, they will scam you out of your money and laugh at you with it. NEVER AGAIN.”

Helpful Report

Posted 4 years ago

SkipTheDishes is rated 1.1 based on 447 reviews