sky broadband Reviews

Name: sky broadband
Rating: 1.91

1.9 Rating 143 Reviews

22 %

of reviewers recommend sky broadband

Company Reviews

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Metrics

1.9

Based on 143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Avg Email Response Time	-1 hours

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sky broadband 1 star review on 7th December 2024

Ellen

sky broadband 1 star review on 25th October 2024

Michaela

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible company and I heard they had a warning from Parliament so did British Gas. You pay Sky for a very poor speed with phone line sometimes not working. But.... they are all the same. I then discovered life after cable based broadband and that is wi-fi, not the dongle you purchase, but the true radio wave wi-fi, no cable, no landline. Some of you might not be able to get it, I am lucky I am next to their main area. No direct debit, no contract, installation is costly as they install a box on your outside wall and link it to a router. Very fast and cheaper monthly, only paying £15 per month. (Mine is via Fibre Wifi they are in Chelmsford). All those big corporations profiting from us, they should be ashame. To speak to Sky customer services sometimes take more than 2 hours and then they hang off.... really one of the worst companies”

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Posted 7 years ago

“Absolutely terrible, believe i should be upgraded to fibre for no extra cost. cant load google takes 5 minutes”

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Posted 8 years ago

“It can't even load the articles mostly....forget about the pictures and videos”

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Posted 8 years ago

“Never spend as much as 5 pound on this draining experience, I've been with sky for a few years now and I've rang about the speed of the internet connection and I never seem to get anywhere, only sign up if you don't want to use your Internet at any time between 4 and 10! I'd rather drag my nails accross a blackboard than stay with sky what a waste of time and money!!!!!! Yes I live in a village and the Internet might not be the best at times but every day????????? I am beyond annoyed with the state of the Internet access it's 2017 and you can't put an extra gigabyte or two to speed things up......”

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Posted 8 years ago

sky broadband is rated 1.9 based on 143 reviews