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Slay Queen Hair Reviews

2.5 Rating 372 Reviews

33 %

of reviewers recommend Slay Queen Hair

Company Reviews

Product Reviews

2.5

Based on 372 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week

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Slay Queen Hair 1 star review on 18th June 2020

Slay Queen Hair 1 star review on 18th June 2020

Slay Queen Hair 1 star review on 28th September 2017

Slay Queen Hair 4 star review on 16th May 2017

Slay Queen Hair 1 star review on 27th April 2017

Slay Queen Hair 1 star review on 27th April 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the worst hair I ever had. I got the 20" bundle deal and got Peruvian hair. Before I used the hair it was tangling and was very thin. I was so disappointed because I got the hair for my birthday and didn't have time to return it also when curling the hair was difficult and the curls didn't last. Never using this hair company again. Nor will I recommend it to anyone.”

(Paid) - Posted 7 years ago

“Hair is just okay. Straightens nicely but tangles and sheds A LOT. Doesn't hold a curl. Hair also doesn't have the curl pattern shown in photos. I dyed it a dark red (without using bleach). I got the Brazilian deep curly and the curl is more like a loose wave at best. The closures are nice but the strands shed very easily. I probably wouldn't buy again.”

(Paid) - Posted 7 years ago

“The hair I paid for was Brazilian straight, when my hair stylist installed it she automatically told me this hair isn't the top of the line. It goes bone straight but doesn't stay after a hour or two the hair would have dents in it, between my shoulder and neck it would curve and the ends look terrible. I took it out two weeks later and called customer service and told the person the issue and they weren't helpful at all. I will not be purchasing hair from here ever again.”

(Paid) - Posted 7 years ago

“Wearing it curly was just ok not too bad. Didn't hot curl good and it looked dry even after deep conditioning it. On a scale of 1-10 I'm going to say 4.”

(Paid) - Posted 7 years ago

“Wearing it curly was just ok not too bad. Didn't hot curl good and it looked dry even after deep conditioning it. On a scale of 1-10 I'm going to say 4.”

(Paid) - Posted 7 years ago

“Hair was horrible. Looks good until for about two weeks. Get tangled, no bounce. Will never buy from here again”

(Paid) - Posted 7 years ago

“I never recieved my hair so I'm upset!”

(Paid) - Posted 7 years ago

“Customer service is very poor”

(Paid) - Posted 7 years ago

“Prior to ordering the hair I asked whether or not they offered express shipping, they assured me that it was an option but required an additional fee. Therefore I ordered the hair and scheduled an appointment to have it installed the day after the hair would arrive. The day came and no hair, I contacted them many times and when I finally got in contact with them they apologized and ultimately offered 3 bundles for free due to the inconvenience they caused. All in all I never received the free bundles, I lost the deposit I made with the stylist due to not having the hair in time, and anytime I contacted them about the hair no response.”

() - Posted 7 years ago

“Placed two orders online for 3 bundles each of Burmese * curly hair because theY were on a deal for the right price. That hair came fine. But I also placed an order for a Burmese frontal and they sent me a different curl pattern than Burmese. Some tighter curl that I was not expecting to receive nor did it match with rest of my hair. I didn't notice until after I washed it but wasn't happy because all sales are final. So I didn't return hair; LUCKILY I had a wonderful hair dresser who knew what she was doing and she resolved my problem with her expertise.”

(Paid) - Posted 7 years ago

“The hair looked really good on instagram but when I got it. I had s closure that was a super tight curl once it was wet which didn't match my bundles of hair plus it got super tangled. Just gonna stick with Kendra's she never lets me down”

(Paid) - Posted 7 years ago

“The hair came to me nothing like the picture. It was brittle and dry. As soon as I washed it .. it surprisingly got worse. The frontal was easy to bleach the knots. But would not corporate. When I curled left it went right. I know how to take care of hair. N this hair was a 200.00 disappointment.. I'm a single mother who never should've invested my hard earned money. I wore the hair for 3 days just because I bought it. Contacted Slay hair queen and they sent me to a customer service rep who was never there. Thanks Slay.. you slayed my money right out my pocket”

(Paid) - Posted 7 years ago

“Terrible customer service. I paid for a frontal and 3 bundles and never received my frontal. Emailed and called to tell of these things and never got a reply. Hair is great but customer service is terrible.”

(Paid) - Posted 7 years ago

“The hair tangles and sheds. Could not wait to remove the install.”

(Paid) - Posted 7 years ago

“I will never order from here again.”

(Paid) - Posted 7 years ago

“For the cost of the hair the quality of it was terrible. It tangled and shed almost immediately after I had it installed. Washing the hair only further tangled it. It became extremely thick and unmanageable. The shedding was ridiculous. I would never purchase from this company again.”

() - Posted 7 years ago

“I am not fond of this hair at all!! Is there anyway you can tell me the hair I received last time? I think it was Brazilian body wave. I loved that hair and I wanted to get that again, but it's not on the site! Help!!!!”

(Paid) - Posted 7 years ago

“I had no issues with purchasing the hair ; HOWEVER when I was not satisfied with the quality of the hair and reached out to customer service I had a horrible experience. Their customer service was terrible, after initially reaching out someone responded to me. It was following my second email / third / fourth email that I did no get ANY response about a possible solution to my issue with the hair quailty. While this hair is very cheap, there is most certainly a reason why . I would never purchase this cheap hair AGAIN. Save your money and purchase someone quality hair. It's not worth it . They show the same 8 pictures on IG. Overall my experience with Slay Queen Hair was bad. I would NOT purchase nor recommend purchasing this hair to anyone .”

(Paid) - Posted 7 years ago

“I got a bundle deal and they sent me two very different curl patterns. It was difficult to blend”

(Paid) - Posted 7 years ago

“The customer service is non existent which made my buying experience not as smooth as I would like. The actual hair looks good and curls are great wet. However it sheds a lot!!! Would not buy again”

() - Posted 7 years ago

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Slay Queen Hair is rated 2.5 based on 372 reviews