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SmaFan.com Reviews

4.8 Rating 458 Reviews
94 %
of reviewers recommend SmaFan.com

Phone:

909-503-9060

Email:

sophia@smafan.com

Location:

1037 W. 9th Street, Unit 101,
Upland
California
91786

SmaFan.com 5 star review on 4th May 2025
Sharon McMillan
SmaFan.com 4 star review on 30th April 2025
Glenn Juman
SmaFan.com 4 star review on 30th April 2025
Glenn Juman
SmaFan.com 5 star review on 17th April 2025
Glenn Schmottlach
SmaFan.com 5 star review on 17th April 2025
Glenn Schmottlach
SmaFan.com 5 star review on 15th April 2025
Karthikeyan Ramalingam
SmaFan.com 5 star review on 1st February 2025
Mitch Pearson
159
Anonymous
Anonymous  // 01/01/2019
I have had several of these fans over the years. Fantastic fan, this one was probably the easiest installation yet. Took me, maybe a half hour to install. That includes un packaging and getting my tools together. Even the setup was trouble free! Thanks Smafan, I'll be looking for more fans from you.
SmaFan.com 5 star review on 7th June 2024
Helpful Report
Posted 11 months ago
Thank you for being a loyal customer and for sharing your positive experience! We're delighted to hear that you found this installation to be the easiest yet, and that the setup was trouble-free. Your satisfaction means a lot to us, and we're glad our fans continue to meet your expectations. We look forward to providing you with more fans in the future. If you have any questions or need assistance, please don't hesitate to reach out. Thank you again for choosing Smafan!
Posted 11 months ago
We purchased a ceiling fan and extension rod through SmaFan. The ceiling fan was delivered quickly. However, the extension rod somehow got lost in transit through no fault of SmaFan. When SmaFan learned of this delay, the unilaterally reached out to me to ask if I wanted them to ship me another extension rod at no cost to me. I was impressed. This is how a company should run its business.
Helpful Report
Posted 11 months ago
Thank you for sharing your experience! We're delighted to hear that you were impressed with our proactive approach to resolving the issue with the lost extension downrod. Providing excellent customer service is our top priority, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing SmaFan and for your kind words!
Posted 11 months ago
Ordering was easy and they had just what we needed!
Helpful Report
Posted 11 months ago
Hello. Thank you for your feedback! We're glad to hear that ordering was easy and that we had exactly what you needed. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!
Posted 11 months ago
Very quick processing and delivery. The fans look very nice and function well.
Helpful Report
Posted 1 year ago
Thank you for your positive feedback! We're pleased to hear that you experienced quick processing and delivery, and that the fans look great and function well. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!
Posted 1 year ago
Easy to use website. Easy search filters to find what you need.
Helpful Report
Posted 1 year ago
Thank you for your positive feedback! We're glad to hear that you found our website easy to use and that the search filters helped you find what you needed. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!
Posted 1 year ago
I absolutely love this fan. It is super stylish. The remote control works great. No longer have to get up to pull a chain to adjust the speed or to even reverse the blades. It’s right there on the remote control.
Helpful Report
Posted 1 year ago
Thank you for your wonderful feedback! We're thrilled to hear that you absolutely love your new fan and find it super stylish. It's great to know that the remote control adds to your convenience by eliminating the need to manually adjust the speed or reverse the blades. If you have any further questions or need assistance, please feel free to reach out. Enjoy the comfort and style of your new fan!
Posted 1 year ago
easy and detailed info on product
Helpful Report
Posted 1 year ago
Thank you for your feedback! We're glad to hear that you found the product information easy to understand and detailed. If you have any other questions or need further assistance, please feel free to reach out. We appreciate your support!
Posted 1 year ago
Very glad to have found this company , they have proven to be a quality and fast delivering buisness.
SmaFan.com 5 star review on 17th May 2024 SmaFan.com 5 star review on 17th May 2024
Helpful Report
Posted 1 year ago
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our company and that you're pleased with the quality of our products and the speed of our delivery. If you need any further assistance or have any more feedback to share, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Posted 1 year ago
The price and selection was great! Just got my fan installed and it is great quality and beautiful in person.
Helpful Report
Posted 1 year ago
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with the price, selection, and the quality of your new fan. It's wonderful to know that it looks beautiful in person and meets your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new fan!
Posted 1 year ago
Great customer service, product and price. What more could you ask for?
Helpful Report
Posted 1 year ago
Thank you for your fantastic feedback! We're thrilled to hear that you had a positive experience with our customer service, product quality, and pricing. Your satisfaction is our top priority, and it's wonderful to know that we've met your expectations in all aspects. If you ever need assistance in the future or have any further feedback to share, please don't hesitate to reach out. We truly appreciate your support!
Posted 1 year ago
Love both fans I bought. I generally in the past would not pay this much but it is so worth the price. So quiet, I love how I can adjust the amount of light it puts out and they look great. I wouldn't go anywhere else to buy ceiling fans. Simple instructions. Only con was that the box not the instruction manual said anything about batteries not included nor the size of batteries needed. You will always have my business.
Helpful Report
Posted 1 year ago
Hello Brett. We're thrilled to hear that you love both of the fans you purchased from us! Your satisfaction means the world to us, and we're delighted that you find them worth the price. It's fantastic to know that the quiet operation, adjustable lighting, and overall aesthetics meet your expectations. We're honored that you chose our Smafan.com to buy ceiling fans—we strive to provide the best products and service possible. Your feedback about the instructions and battery information is valuable to us, and we'll definitely take it into consideration for future improvements. We apologize for any inconvenience this may have caused. Thank you for your continued support and loyalty. We truly appreciate your business, and if you ever need anything else or have further feedback, please don't hesitate to reach out.
Posted 1 year ago
Love my new fans!
Helpful Report
Posted 1 year ago
Hello Erin. That's fantastic to hear! We're thrilled that you're loving your new fans. If you ever need assistance or have any questions, feel free to reach out to us.
Posted 1 year ago
Easy to order, delivery came on time, and no issues!
Helpful Report
Posted 1 year ago
Hello! We're delighted to hear that your ordering experience was seamless and that your delivery arrived on time without any issues. If you ever need anything else or have any questions in the future, don't hesitate to reach out. Thank you for choosing us!
Posted 1 year ago
Helpful staff returns emails quickly.
Helpful Report
Posted 1 year ago
Hello Frank! We're delighted to hear that you found our staff helpful and responsive. Providing excellent customer service is a top priority for us, and we're glad we could assist you promptly via email. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for your kind feedback!
Posted 1 year ago
Excellent fan works quietly
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback! We're glad to hear that you appreciate the clean look of our fan. If you have any further comments or questions, please don't hesitate to reach out. We're here to help!
Posted 1 year ago
Pleasure to do business with!
Helpful Report
Posted 1 year ago
Thank you for your kind words! We're delighted to hear that you had a positive experience doing business with us. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We appreciate your support!
Posted 1 year ago
The help Hugo gave me on my order to get the correct items was appreciated. Delivery was on time. Assembly was simple. I like the light color changing(kelvin) is a bonus plus dimming.in all Great productand service.
Helpful Report
Posted 1 year ago
Hello Robert. We're thrilled to hear that Hugo provided you with helpful assistance to ensure you received the correct items for your order. It's fantastic to know that your delivery arrived on time and that assembly was straightforward for you. We're delighted that you're enjoying the bonus features of the light temperature changing (kelvin) and dimming—it's always our goal to provide products that exceed expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing our product and for your kind words about our service!
Posted 1 year ago
The fan is beautiful and fits perfectly with our outdoor color scheme. We love the remote control features. I have not downloaded the App on my phone yet The black blades and gold hardware is a impressive design
Helpful Report
Posted 1 year ago
Hello James. We're thrilled to hear that you find the fan beautiful and that it complements your outdoor color scheme perfectly! It's fantastic that you're enjoying the remote control features, and we're sure you'll find the app on your phone to be just as convenient. The combination of black blades and gold hardware does indeed create an impressive design. If you have any questions or need assistance with the app or anything else in the future, don't hesitate to reach out. Thank you for choosing our product!
Posted 1 year ago
My fan is so beautiful and easy to install. You can turn it on from the remote or your Alexa device, SO COOL!
Helpful Report
Posted 1 year ago
Hello Lisa. We're delighted to hear that you find your fan beautiful and easy to install! It's fantastic to know that you're enjoying the convenience of controlling it with both the remote and your Alexa device—what a cool feature indeed! If you have any questions or need assistance in the future, feel free to reach out. Thank you for choosing our product!
Posted 1 year ago
SmaFan is a great place to buy fans. The customer service is EXCELLENT! Quick responses! The product is shipped out quickly and the quality is excellent. I will continue to do business with SmaFan!
Helpful Report
Posted 1 year ago
Hello Melissa. Thank you so much for your glowing review! We're thrilled to hear that you had an excellent experience with SmaFan, from our customer service to the quality of our products. We're committed to providing top-notch service and ensuring your satisfaction with every purchase. We're grateful for your support and look forward to serving you again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out. Thank you for choosing SmaFan!
Posted 1 year ago
SmaFan.com is rated 4.8 based on 458 reviews