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SmaFan.com Reviews

4.8 Rating 458 Reviews
94 %
of reviewers recommend SmaFan.com

Phone:

909-503-9060

Email:

sophia@smafan.com

Location:

1037 W. 9th Street, Unit 101,
Upland
California
91786

SmaFan.com 5 star review on 4th May 2025
Sharon McMillan
SmaFan.com 4 star review on 30th April 2025
Glenn Juman
SmaFan.com 4 star review on 30th April 2025
Glenn Juman
SmaFan.com 5 star review on 17th April 2025
Glenn Schmottlach
SmaFan.com 5 star review on 17th April 2025
Glenn Schmottlach
SmaFan.com 5 star review on 15th April 2025
Karthikeyan Ramalingam
SmaFan.com 5 star review on 1st February 2025
Mitch Pearson
159
Anonymous
Anonymous  // 01/01/2019
The site is comprehensive and easy to navigate
Helpful Report
Posted 8 months ago
Thank you for your feedback! We're glad you found our site comprehensive and easy to navigate. If you need any further assistance or have any questions, feel free to reach out.
Posted 8 months ago
The fan I ordered arrived quickly. After installing it it wobbled quite a bit and had a rattling sound. I contacted support and right away they sent a replacement, which worked perfectly. I love the design and the Google home integration. I highly recommend Smafan
Helpful Report
Posted 9 months ago
Thank you for sharing your experience! We're sorry to hear that the first fan had issues, but we're glad our support team could quickly resolve the problem with a replacement. It's great to hear that the new fan works perfectly and that you're enjoying the design and Google Home integration. Your recommendation means a lot to us, and if you ever need anything else, we're here to help!
Posted 9 months ago
Bought a new 54 inch fan from SmaFan for my master bedroom. Really enjoy having the app to help control the fan/light and the 10 speed option is very convenient. The online video did help on setting up the fan and hanging it, I just wish it was a bit more clear on some of the parts or showed how to do the extension part. Overall, the experience and price was great.
Helpful Report
Posted 9 months ago
Thank you for your purchase and feedback! We're glad to hear that you're enjoying the app control and the 10-speed option on your new 54-inch(actually it is 52-inch) fan. We appreciate your suggestion regarding the online setup video and will work on improving the clarity, especially for the extension part. It's great to know that your overall experience was positive.
Posted 9 months ago
Quick delivery & always kept up to date.
Helpful Report
Posted 9 months ago
Thank you for your feedback! We're pleased to hear that you were satisfied with the quick delivery and updates. Let us know if you need anything else!
Posted 9 months ago
The website and ordering process was easy to navigate. My fan initially had a noise issue Mr. Hugo Ho in SmaFan Customer Service identified the problem and promptly sent out a replacement part. Problem solved and the fan is performing well. Very quiet.
Helpful Report
Posted 9 months ago
I purchased 3 fans and installed them in about 20 min each. They are very simple to hang and wire up. My old fans were ac and loud. The new dc fans are whisper quiet and very light to hang.
Helpful Report
Posted 9 months ago
Thank you for sharing your experience! It's great to hear that the installation went smoothly and that you're enjoying the whisper-quiet performance of your new DC fans. If you ever need anything else, we're here to help!
Posted 9 months ago
we only installed one so far but will do the other one soon ! Really like the fans they look so smart on the celling .
Helpful Report
Posted 9 months ago
Thank you for sharing! We're thrilled to hear that you like the fans so far and that they look great on your ceiling. We hope the second installation goes just as smoothly!
Posted 9 months ago
Great price & awesome customer service, will purchase again.
Helpful Report
Posted 9 months ago
Thank you for your kind words! We're thrilled that you found the price great and had an awesome experience with our customer service. We look forward to your next purchase!
Posted 9 months ago
SmaFan.com customer was service was excellent. I ordered three of the same model fans and one came with a minor issue on the light kit. Customer service quickly responded and sent me out a replacement light kit within a couple days to resolve the issue. And they continued to follow up and check in on it to make sure everything was good.
Helpful Report
Posted 9 months ago
Thank you for sharing your positive experience! We're delighted to hear that our customer service team was able to quickly resolve the minor issue with your light kit and that the follow-up was helpful. Your satisfaction is our priority, and we're glad everything worked out. We appreciate your support and look forward to serving you again!
Posted 9 months ago
Easy to navigate and to purchase fans
Helpful Report
Posted 9 months ago
Thank you for your feedback! We're glad to hear that you found our website easy to navigate and that your purchasing experience was smooth. We appreciate your support and hope you enjoy your new fans!
Posted 9 months ago
I needed a fan that would be powerful enough to keep me cool at night. And boy did it deliver. I love it.
Helpful Report
Posted 9 months ago
Thank you for your feedback! We're so happy to hear that the fan is keeping you cool and exceeding your expectations. It's great to know it's delivering the power you need for a comfortable night's rest. Enjoy, and thank you for choosing us!
Posted 9 months ago
Bought 3 fans to replace 3 old ones and update my house. I was nervous going with a new to market unrated fan (yet), i appreciate that they gave me a coupon for the buy, and delivered on time. I can now tell you their fans are quality and exactly as described. Love that they come with a warranty or exchange as well just Incase you run into any issues around install. I however did not and am loving my 3 new fans so far! I would most definitely order from smafan again. My handyman says they are quality fans! He was pleasantly surprised and I'm a happy customer. I didn't like any of the options at home Depot or Lowe's, and I found that smafan had a wider selection and exactly what I was looking for which was something very specific, like searching for a needle in a haystack lol! Smafan creators and I must be of the same mind because the fan I bought was new to market and I'm so glad they are selling it! Go get you what your looking for, you'll find it here!
SmaFan.com 5 star review on 14th August 2024
Helpful Report
Posted 9 months ago
Thank you for sharing your experience! We're so glad to hear that you’re happy with your purchase and that the fans met your expectations. It’s great that the installation went smoothly and that your handyman was impressed with the quality. We’re also delighted that you found exactly what you were looking for with our selection. Thank you for choosing SMAFan, and we look forward to serving you again in the future!
Posted 9 months ago
Bought a 400.00 fan for 150.00 need I say more. Actually bought two. Shipping was fast and arrived in very secure packaging. Installation was a breeze.
SmaFan.com 5 star review on 13th August 2024
Helpful Report
Posted 9 months ago
Thank you for your feedback! We're thrilled to hear that you found such a great deal with our fans and that the installation was easy. It's also great to know that your fans arrived quickly and securely. We appreciate your business and hope you enjoy your fans for years to come!
Posted 9 months ago
Great customer service! Very speedy reply and helped find a great deal that wasn't even on my radar!
Helpful Report
Posted 9 months ago
Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service. It's wonderful to know that we could help you find a great deal. If you need any further assistance, please don't hesitate to reach out.
Posted 9 months ago
Fast shipping.
Helpful Report
Posted 9 months ago
Thank you for your feedback! We're glad to hear that you were satisfied with the fast shipping. If you have any questions or need further assistance, please don't hesitate to reach out.
Posted 9 months ago
Fan is wonderful exactly as described. Easy to install and works perfect
Helpful Report
Posted 9 months ago
Thank you for your kind words! We're thrilled to hear that the fan is exactly as described, easy to install, and works perfectly. If you need any further assistance or have questions, please feel free to reach out.
Posted 9 months ago
Love this fan/light fixture! It is simple just what I wanted. Perfect for a small room and the remote with light dimmer is an added bonus
Helpful Report
Posted 9 months ago
Thank you for your wonderful feedback! We're thrilled to hear that you love the fan and light fixture, and that it's exactly what you wanted for your small room. The remote with the light dimmer is indeed a great bonus! If you have any questions or need further assistance, please don't hesitate to reach out.
Posted 9 months ago
My experience with SmaFan.com has been very good. The site accurately represents the product. Service was quick and the product was received as expected.
Helpful Report
Posted 9 months ago
Hello. Thank you for your feedback! We're delighted to hear that you had a very good experience with SmaFan.com and that the site accurately represented the product. It's great to know that the service was quick and you received the product as expected. If you have any questions or need further assistance, please feel free to reach out.
Posted 9 months ago
Great fan and remote
Helpful Report
Posted 9 months ago
Thank you for your feedback! We're glad to hear that the product met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out.
Posted 9 months ago
I bought a 60" and a 56" smart fan. They were simple to assemble and install. Operation of fan and light is the best I've ever had.
Helpful Report
Posted 9 months ago
Thank you for your feedback! We're thrilled to hear that you found your 60" and 56" smart fans simple to assemble and install. It's wonderful to know that the operation of the fan and light is the best you've ever had. If you have any questions or need further assistance, please don't hesitate to reach out.
Posted 9 months ago
SmaFan.com is rated 4.8 based on 458 reviews