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SmaFan.com Reviews

4.8 Rating 458 Reviews
94 %
of reviewers recommend SmaFan.com

Phone:

909-503-9060

Email:

sophia@smafan.com

Location:

1037 W. 9th Street, Unit 101,
Upland
California
91786

SmaFan.com 5 star review on 4th May 2025
Sharon McMillan
SmaFan.com 4 star review on 30th April 2025
Glenn Juman
SmaFan.com 4 star review on 30th April 2025
Glenn Juman
SmaFan.com 5 star review on 17th April 2025
Glenn Schmottlach
SmaFan.com 5 star review on 17th April 2025
Glenn Schmottlach
SmaFan.com 5 star review on 15th April 2025
Karthikeyan Ramalingam
SmaFan.com 5 star review on 1st February 2025
Mitch Pearson
159
Anonymous
Anonymous  // 01/01/2019
Amazing customer Service and Great products glad I chose this company to work with
Helpful Report
Posted 6 months ago
Thank you for the wonderful feedback! We're thrilled to hear you had a positive experience with our customer service and products. It’s fantastic to know we could meet your expectations, and we're grateful you chose us. Looking forward to assisting you again in the future!
Posted 6 months ago
I had 3 fans installed in my lanai and I couldn't be happier. Reasonably priced with 8 different speeds, and I can control all 3 with the remote or the app. Best value for the money. I would recommend highly.
Helpful Report
Posted 6 months ago
Thank you for your wonderful review! We're thrilled to hear that you're enjoying your fans in the lanai and that the 10-speed options(yes, it is 10 different speeds) and smart controls are working well for you. We appreciate your recommendation and are so glad you found great value in our products. If you need anything else, feel free to reach out!
Posted 6 months ago
good service and fast shipping. Will purchase more fans in this store.
Helpful Report
Posted 6 months ago
Thank you for your kind words! We're delighted that you enjoyed our service and speedy shipping. Looking forward to helping you with more fans in the future!
Posted 6 months ago
Second one purchased.
Helpful Report
Posted 6 months ago
Thank you for your continued trust in us! We're thrilled to hear you're enjoying your second purchase. If there's anything more we can do to enhance your experience, please let us know.
Posted 6 months ago
great website. Easy to navigate and they have excellent customer service.
Helpful Report
Posted 6 months ago
Thank you for your positive feedback! We're thrilled to hear that you found our website easy to navigate and that our customer service met your expectations. If there’s anything more we can assist you with, please don’t hesitate to reach out. We appreciate your support!
Posted 6 months ago
Shopping on Smafan.com was smooth and straightforward. They offer a great selection of fans, and the customer service team was incredibly helpful and responsive. Fast shipping.
Helpful Report
Posted 6 months ago
Thank you for your kind words! We’re thrilled to hear that your shopping experience was smooth and that our customer service team could assist you effectively. Fast shipping and a wide selection are what we aim to deliver to our customers, and it’s great to know we hit the mark for you. We appreciate your recommendation and look forward to serving you again!
Posted 6 months ago
Great selection of fans! Customer Service Reps were very helpful in assisting my efforts to purchase the right size fan for my family room.
Helpful Report
Posted 7 months ago
Thank you for your kind words! We're thrilled to hear that you found the proper product and our customer service team was able to assist you in choosing the perfect size for your family room. If you have any more questions or need further assistance, don’t hesitate to reach out. Enjoy your new fan!
Posted 7 months ago
Great customer service. Fast shipping. Highly recommend.
Helpful Report
Posted 7 months ago
Thank you for the kind words! We’re thrilled to hear you enjoyed our customer service and fast shipping. Your recommendation means a lot to us. If you ever need any assistance in the future, don’t hesitate to reach out!
Posted 7 months ago
Found just was i was looking for and fast delivery.
Helpful Report
Posted 7 months ago
Thank you for your feedback! We're glad to hear you found exactly what you were looking for and that your delivery was fast. We appreciate your support and look forward to serving you again in the future!
Posted 7 months ago
Quick shipping and had the right part. Overall great experience.
Helpful Report
Posted 7 months ago
Dear Customer, Thank you for sharing your positive experience with us! We're thrilled to hear that the shipping was quick and that you received the correct part. Providing a smooth and satisfying experience is our goal, and we're glad we could meet your expectations.
Posted 7 months ago
Responsive customer service and good deals on all the time
Helpful Report
Posted 7 months ago
Thank you for sharing your experience! We're happy to hear that you appreciate our responsive customer service and enjoy the deals we offer. If there's anything else we can do to enhance your experience, feel free to let us know.
Posted 7 months ago
Probably the best fan I have purchased - SmaFan continues to innovate, and this was the most straightforward setup I have had - I had the fan up and installed in 10 minutes. Great design.
Helpful Report
Posted 8 months ago
Thank you so much for your positive feedback! We're thrilled to hear that this was your best fan purchase and that the installation was quick and easy. We pride ourselves on continuously innovating to offer fans that are both stylish and user-friendly. If you need any further assistance, don't hesitate to reach out.
Posted 7 months ago
This company makes good products. I purchased 2 smart fans and no issues so far.
Helpful Report
Posted 8 months ago
Thank you for your kind words! We're glad to hear you're enjoying your smart fans and that everything is working well. If you have any questions or need assistance, feel free to reach out!
Posted 8 months ago
Easy ordering and delivery. Accurate product description
Helpful Report
Posted 8 months ago
Thank you for your feedback! We're happy to hear that the ordering process and delivery went smoothly, and that the product met your expectations. If you need any assistance in the future, don’t hesitate to reach out.
Posted 8 months ago
Website was easy to navigate
Helpful Report
Posted 8 months ago
Thank you for your feedback! We're pleased to hear that you found our website easy to navigate. If you have any further questions or need assistance, feel free to reach out!
Posted 8 months ago
I installed two of these on a coveered porch. I was very impressed from the start when I saw how well it was packaged. Assembly was straight forward with very good directions. Easy to install. Quality of the prodct seems very good; I expect them to last. It connected to the app easily as was synching it to Alexa. No balancing was needed as there was no wobble on either fan. They move a good amount of air.
Helpful Report
Posted 8 months ago
Thank you for your feedback! We're thrilled to hear that the installation process was smooth, from the clear assembly instructions to syncing the fans with Alexa. It's also great to know that the packaging and quality met your expectations and that the fans are performing well without any wobbling. If you ever need any assistance in the future, feel free to reach out! Best regards, Hugo
Posted 8 months ago
I found SpaFan through Google search for Alexa enabled outdoor smart fans. I purchased three fans for our outdoor covered porch. The fans arrived in short order with excellent packaging and no damage.
Helpful Report
Posted 8 months ago
Thank you for choosing SmaFan and sharing your experience! We're happy to hear that you found us through your Google search and that the fans arrived quickly and in perfect condition. It's great to know our packaging met your expectations and the Alexa-enabled fans are working well for your outdoor porch. If you need any further assistance, feel free to reach out!
Posted 8 months ago
Delivery Good - Price Ok - Quality God
Helpful Report
Posted 8 months ago
Thank you for your review! We're pleased to hear that you were satisfied with the delivery and product quality. If you have any feedback or need further assistance, feel free to reach out.
Posted 8 months ago
I ordered 2 direct current pull chain control fans from SmaFan. The fans were shipped promptly, packaged well, and looked to be very well built. Unfortunately, the fans were wired with only a single positive/hot wire for both the fan and the attached light. I expected (and needed) separate positive/hot wires for the fan and the light in order to utilize the existing wiring for my wall switches. I contacted SmaFan and was very pleased with their help in returning the fans and getting a refund. I would HIGHLY RECOMMEND SmaFan for both the quality of their products and services.
Helpful Report
Posted 8 months ago
Thank you for sharing your experience with us. We appreciate your understanding and are glad to hear that our team was able to assist you with the return process. We're committed to providing quality products and excellent service, and your recommendation means a lot to us. If you ever need anything in the future, please don't hesitate to reach out.
Posted 8 months ago
recently purchased the Essex Smart Low Profile Ceiling Fan with LED Light, and I am very pleased with it. The fan looks fantastic and fits well with my decor. Installation was straightforward and easy, making the setup process hassle-free. The delivery was on time, and I appreciate the prompt service. Additionally, the customer service team has been excellent—they addressed all my concerns quickly and professionally, demonstrating a high level of helpfulness and expertise. Overall, I highly recommend this ceiling fan for its design, ease of installation, and outstanding customer support.
SmaFan.com 5 star review on 2nd September 2024
Helpful Report
Posted 8 months ago
Thank you for your kind words and detailed feedback on the Essex Smart Low Profile Ceiling Fan! We're thrilled to hear that you're pleased with the fan's design, ease of installation, and how well it fits with your decor. It's also wonderful to know that our customer service team was able to assist you promptly and professionally. We appreciate your recommendation and are always here if you need further assistance. Enjoy your new fan!
Posted 8 months ago
SmaFan.com is rated 4.8 based on 458 reviews