Login
Start Free Trial Are you a business?? Click Here

Small Engine Warehouse Reviews

4.8 Rating 1,489 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,489 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Great products, responsive , fast shipping......as good as it gets
Helpful Report
Posted 10 months ago
Dear Wallace, Thank you so much for your incredible 5-star rating of Small Engine Warehouse! We greatly appreciate your positive feedback and are thrilled to hear that you had a wonderful experience with us. We take pride in providing great products and ensuring a responsive and efficient service, including fast shipping. It's fantastic to know that your experience with us was as good as it gets. Your support means the world to us, and we truly value your satisfaction. Please feel free to reach out to us if there is anything else we can assist you with. We look forward to serving you again in the future! Warm regards
Posted 8 months ago
Very satisfied
Helpful Report
Posted 10 months ago
Dear Thomas, Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We are thrilled to hear that you are very satisfied with our services. It means the world to us that we were able to meet your expectations and provide a great experience. If you ever need anything else or have any further questions, please don't hesitate to reach out. We are always here to help! Once again, thank you for your support and for taking the time to rate us. We truly appreciate it. Warm regards
Posted 8 months ago
I have an old Husqvarna rear tine tiller that had a bad engine. I searched for a couple of years attempting to find a new engine for it but had no success. I spoke with a sales rep at Small Engine Warehouse, and he went to work helping me identify the replacement engine. As it turned out, the engine had been replaced twice by Briggs & Stratton and Brandon was able to verify the fit for my situation. I ordered the engine on Monday and received it on Wednesday via UPS. I put the engine on the tiller and only ran into two issues with the replacement. The belt guard had a stand-off that bolted to the engine and mounted one of the three positions of the guard. It would not fit the new engine but there was a threaded hold in the correct location to mount it. The engine was metric and the old one was SAE but I solved the issue by creating a shoulder bold out of a piece of steel rod and tapped one end to fit the engine and the other to the original SAE threads. Problem solved. After filling the engine with oil and fuel, it started on the first pull. I tilled my garden and it worked flawlessly. When I finished tilling, I killed the engine and restarted it, it started on the first pull once again. I am extremely pleased with the engine and with the very fast service that was provided by Brandon Branscum and Small Engine Warehous. In fact, I am so pleased that if I can find a replacement engine fo my old front tine tiller, I will likely buy a new engine for it from Small Engine Warehous as well. Very pleased customer.
Helpful Report
Posted 10 months ago
Dear Terry, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and we are thrilled to hear about your positive experience with us. We are delighted that our sales representative, Brandon Branscum, was able to assist you in identifying the perfect replacement engine for your old Husqvarna rear tine tiller. It's fantastic to know that the engine fits your situation perfectly and that you received it quickly, thanks to our fast shipping service. We are glad to hear that you were able to overcome the minor issues with the replacement and that the engine performed flawlessly, starting on the first pull every time. Your satisfaction and success in tilling your garden mean a lot to us. Your kind words about the engine and our service make us incredibly proud. We are honored to have you as a pleased customer, and we sincerely value your loyalty. If you ever need a replacement engine for your old front tine tiller, we would be more than happy to assist you once again. Thank you for choosing Small Engine Warehouse. We genuinely appreciate your business and look forward to serving you in the future. Best regards
Posted 8 months ago
Just received my 2 engines and they worked perfectly. Both were repowers and they were very easy to install. Rob helped me both times and he was spot on!! Thanks a bunch and I’ll be calling on you again! Stanley Whaley
Helpful Report
Posted 10 months ago
Dear Stanley, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that your recent purchase of 2 engines was a success. We are glad that both engines worked perfectly and that the repower process was easy for you. We will make sure to pass on your kind words to Rob, who assisted you with your purchases. It's wonderful to know that he provided you with spot-on guidance and support. We pride ourselves on providing top-notch customer service, and it's always rewarding to receive positive feedback from satisfied customers like yourself. Thank you once again for choosing Small Engine Warehouse, Stanley. We look forward to serving you in the future and assisting with any other needs you may have. Don't hesitate to reach out to us whenever you need our help! Best regards
Posted 8 months ago
The engines I bought showed up in great condition and work as they should
Helpful Report
Posted 10 months ago
Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating! We greatly appreciate your positive feedback. We are thrilled to hear that the engines you purchased arrived in excellent condition and are functioning perfectly. Your satisfaction is our top priority, and we are committed to providing high-quality products. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Small Engine Warehouse!
Posted 8 months ago
Ordered Monday afternoon and was delivered next day with free shipping
Helpful Report
Posted 10 months ago
Dear Jeff, Thank you so much for your wonderful 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. It's fantastic to know that your order was delivered the very next day after placing it on Monday afternoon, and the fact that we offered free shipping only adds icing on the cake! We strive to provide prompt and efficient service to all our valued customers, and it seems like we hit the mark with your order. Once again, thank you for choosing Small Engine Warehouse. We're grateful for your trust and look forward to serving you again in the future. Best regards
Posted 8 months ago
The price was good and I'm happy about that. However, the engine purchase was marked as "in stock" on the website but wasn't. There were no updates from the company voluntarily given. It took my calling or emailing to find out what was going on and how long it might be until the engine was in stock.
Helpful Report
Posted 10 months ago
Thank you for sharing your experience, Jef. We appreciate your honest feedback and are glad to hear you were satisfied with the price. We apologize for the confusion regarding the engine's availability and any inconvenience caused by the delay in communication. Your input is valuable to us as we strive to improve our service. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks for choosing Small Engine Warehouse!
Posted 4 months ago
Received engine damaged, no damage to shipping box, air filter assembly bent, air filter missing cover. Company requested a lot of pictures, approx. 10, easier for me to buy one myself.
Helpful Report
Posted 10 months ago
I've been using them for years. They've always have been extremely knowledgeable and more than helpful. My orders have always been correct and on time.
Helpful Report
Posted 10 months ago
Dear Christopher, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your ongoing support and loyalty throughout the years. It brings us great joy to hear that you find our team to be knowledgeable and exceedingly helpful. Ensuring that your orders are accurate and delivered promptly is always our top priority. We are grateful to have you as a valued customer and we look forward to serving you for many more years to come. Should you ever have any questions or need assistance, please don't hesitate to reach out. Thank you once again for your glowing review! Best regards
Posted 10 months ago
Varry helpful never installed yet but I am sure it will all work need to get wiring for the Kolar to brigs swap
Helpful Report
Posted 10 months ago
Dear Dave, Thank you so much for taking the time to give Small Engine Warehouse a fantastic 5-star rating! We really appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're glad to know that you found our team to be very helpful, and we are confident that the installation process of your Kohler to Briggs swap will go smoothly. I have emailed you a copy of your sales receipt, owner's manual, and wiring information. If you ever need any assistance or have any further questions, please don't hesitate to reach out to us. Thank you again for choosing Small Engine Warehouse, and we look forward to serving you in the future! Best regards
Posted 10 months ago
They were really helpful in finding the right engine for my old but trusty Ariens riding mower, before and after the sale.
Helpful Report
Posted 10 months ago
Thank you so much for taking the time to rate Small Engine Warehouse with a fantastic 5-star review! We truly appreciate your kind words and support. We are delighted to hear that we were able to assist you in finding the perfect engine for your beloved Ariens riding mower. Our team is dedicated to providing excellent customer service, both before and after the sale. It brings us immense joy to know that we could be of help to you. If you ever need any further assistance or have any other inquiries, please don't hesitate to reach out to us. We are always here to assist you in any way we can. Once again, thank you for choosing Small Engine Warehouse and for sharing your positive experience with us. We look forward to serving you again in the future. Best regards
Posted 10 months ago
Excellent service excellent pricing and fantastic delivery time recommending all my neighbors and customers to shop with you guys
Helpful Report
Posted 10 months ago
Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We are thrilled to hear that you had such a positive experience with us. Your kind words about our excellent service, competitive pricing, and quick delivery time mean the world to us. We truly pride ourselves on providing top-notch service and ensuring that our customers receive their orders in a timely manner. We greatly appreciate your recommendation to your neighbors and customers to shop with us. Word-of-mouth referrals like yours are invaluable to us, and we are grateful for your support. Once again, thank you for taking the time to share your feedback and for your continued patronage. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you and your community in the future. Warmest regards
Posted 10 months ago
Very knowledgeable and friendly. Priced similarly to online sources and you purchase with the confidence of knowing an expert helped select the correct model. Robert was particularly helpful.
Helpful Report
Posted 10 months ago
Dear Blair, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We are delighted to learn that you found our team to be very knowledgeable and friendly. It is always our goal to ensure that our customers receive top-notch assistance, and we are glad that Robert stood out to you as particularly helpful. We are fortunate to have such dedicated experts in our team! We also take pride in offering competitive prices that align with online sources. We understand the importance of purchasing with confidence, and it's reassuring to know that our expertise helped you select the correct model. Thank you once again for choosing Small Engine Warehouse, and we are here to assist you anytime you need us. Have a wonderful day! Best regards
Posted 10 months ago
He helped me get the correct engine for my job
Helpful Report
Posted 10 months ago
Thank you so much, Dana, for taking the time to give us a 5-star rating! We truly appreciate your kind words and support. It's fantastic to hear that Brandon was able to assist you in finding the correct engine for your job. If you ever need any further assistance, please don't hesitate to reach out to us. We're always here to help!
Posted 10 months ago
Very helpful. Very quick service . Engine started right up and runs great!
Helpful Report
Posted 10 months ago
Dear Donald, Thank you so much for your phenomenal 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are delighted to hear that you found Brandon to be exceptionally helpful and our service quick. It's fantastic to know that your engine started right up and is running great! Your satisfaction is our utmost priority, and we're thrilled that we could meet your expectations. We truly value your support and look forward to serving you again in the future. Best regards
Posted 10 months ago
I ordered a 17.5 HP Briggs and Stratton engine for my Snapper rider. It arrived quickly. I installed it and it is now working very well. The only issue I had was with the spark plug, which broke during shipment. Though the engine was well packaged, the spark plug was plugged in and the vibration during shipment must have caused the issue. I reported the problem to small engine warehouse and they promised to send me a replacement spark plug and indicated they'd address this issue in the future. I recommended unplugging the spark plug and packaging it separately. Aside from that, the engine and delivery was great. Glad I chose this company.
Helpful Report
Posted 10 months ago
Dear Guy, Thank you for taking the time to share your positive experience with Small Engine Warehouse! We greatly appreciate your 5-star rating and we're delighted to hear that your 17.5 HP Briggs and Stratton engine for your Snapper rider arrived quickly and is now working very well. We apologize for the inconvenience of the broken spark plug during shipment, but we're glad to know that our customer service team promptly addressed the issue and assured you of a replacement spark plug. We're thrilled that you chose our company and we look forward to serving you again in the future. Best regards
Posted 10 months ago
Very good customer service
Helpful Report
Posted 10 months ago
Thank you, Ben, for your exceptional 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and the trust you've placed in our services. Your satisfaction is our top priority, and we're thrilled to know that our efforts in providing very good customer service have resonated with you. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks once again for choosing Small Engine Warehouse!
Posted 10 months ago
engine damaged in shipping broken oil stick cover broken person who installed new engine called oil spraying when he started it up replaced valve cover from old engine i have a case number 386668 your customer service has been great I have already paid for new engine to be installed i do not want a replacement hopefully reimbursed for Extra expense Thank you Bob Brashear
Helpful Report
Posted 10 months ago
Great service. Engine arrived within a couple days (quicker than expected). Everything fit as advertised. Mower is back up and running.
Helpful Report
Posted 10 months ago
Thank you so much for your fantastic 5-star rating! We truly appreciate your kind words and are delighted to hear about your positive experience with Small Engine Warehouse. We take pride in offering great service and ensuring timely deliveries, so it's wonderful to know that the engine arrived even quicker than expected. We're thrilled that everything fit perfectly as advertised, and most importantly, your mower is back up and running smoothly. Thank you again, and please don't hesitate to reach out if you need any further assistance.
Posted 10 months ago
I received my engine on time. It is working great and easily installed except the muffler did not exactly fit the frame of my Troybilt Horse XP. However it was an easy modification, I just had to notch a quarter inch out of the right side running bracket of my frame. Took an extra 5 minutes and then the engine popped right in. Wiring was simple with the provided info. Everything was perfect here. the salesman was great and the overall experience was smooth and easy. I would highly recommend using Small Engine Warehouse for your mower engine needs. Great Job Mates.
Helpful Report
Posted 10 months ago
Thank you so much, Daniel, for giving Small Engine Warehouse a 5-star rating! We greatly appreciate your kind words and are thrilled to hear that you received your engine on time and it is working perfectly. We apologize for any inconvenience caused by the muffler not fitting exactly to the frame of your Troybilt Horse XP, but we're glad to hear that you were able to make a simple modification to resolve the issue. We're delighted that the overall installation process was smooth and easy for you, including the straightforward wiring with the provided information. It's fantastic to know that you had a great experience with our salesman Robert as well. Thank you for recommending Small Engine Warehouse for others' mower engine needs. We truly value your support. Great job with your engine installation!
Posted 10 months ago
Small Engine Warehouse is rated 4.8 based on 1,489 reviews