“Very fast shipment. I ordered Friday at 5pm and the engine and parts arrived on Wednesday afternoon. Lots of emails keeping me informed about the progress of my order.”
“OEM part was available,ordering was seemless and delivery was prompt.Price was less than other sites.Family owned business,a big plus for this guy!Only complaint..return policy was not stated or was not easily seen.”
Thanks for the great review, Peter! We’re glad the OEM part was available, ordering was seamless, and delivery was prompt. Appreciate the note about the price and that you value a family-owned business. The return policy is located at the bottom of the page under customer support. Here is a direct link: https://www.smallenginewarehouse.com/returns/
“The engine arrived yesterday via UPS and on the day of estimated arrival at the time of purchase. As the box was intact, I have yet to open it as I than loaded it in my truck for transport to another location for installation. If edits are allowed, I'll add an update once opened and installed.”
Thanks for the update, Edward. We’re glad the engine arrived on time and the box was intact. When you open it and install, feel free to share an update.
“The engine arrived packed in a cardboard shipping box that completely protected it during transit. This truly impressed me because that meant if their shipping container is this well built then that attention to detail must be through out the company.”
“Website said that they had the part in stock, and I only got an email after I purchased it that they didn't have it in stock. The part arrived as described, and shipping was relatively quick considering it was a drop-shipped order.
I visited the site again to see if they had another part for the same engine and they didn't list it, not even as drop-ship only.
Overall, fine experience. I would definitely buy stuff from here again, but I wouldn't check here first.”
“Pricing is ok, shipping is great, engine worked perfectly, definitely was test run before shipping which is great. That way you get an engine that is already tested so there are no suprises.
The shipping was fast and the packaging was great so it arrived with no damage.”
Thanks for the review, Byron! We’re glad to hear the price, shipping, and packaging were all solid, and that the engine performed well after being tested.
