Small Engine Warehouse Reviews

Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.75

4.8 Rating 1,486 Reviews

94 %

of reviewers recommend Small Engine Warehouse

Company Reviews

Metrics

4.8

Based on 1,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse 5 star review on 2nd May 2025

Anonymous // 01/01/2019

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“Nice people,fast shipping, will buy from again”

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Posted 7 months ago

We're so glad you had a great experience with our team! We truly appreciate your support and look forward to serving you again soon!

Posted 4 months ago

Thank you for your kind words, Bradly! We’re delighted to hear that you had a great experience with our team and enjoyed the fast shipping. Your support means everything to us! We look forward to serving you again soon!

Posted 4 months ago

“I had never replaced an engine before, so of course I had questions. Will the B&S engine replace the Kohler that had failed? It was a short call, no hesitation, straight up perfect. And it fit with no issues, simple to install, and started first pull. Mych easier and cheaper than i could have imagined. If the B&S fails, I will call and order another one. Excellent service.”

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Posted 7 months ago

Thank you for the fantastic review, William! We're so glad to hear that your first experience with replacing an engine went smoothly and that our team could help with your questions. It's great to know the B&S engine fit perfectly and started on the first pull! Your satisfaction is our priority, and we’re here for you if you need anything in the future. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

Thank you so much for your fantastic review, William! We’re delighted to hear that your first engine replacement went smoothly and that our team was able to assist you effectively. We truly appreciate your support! If you need anything in the future, don’t hesitate to give us a call. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Super fast shipping, great packaging, the best price for Briggs and Stratton 25hp v-twin engine, I will definitely do business again with Small Engine Warehouse.”

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Posted 7 months ago

Thank you for the fantastic review! We're so glad to hear you had a great experience with our fast shipping, packaging, and pricing! Your satisfaction is our priority, and we look forward to serving you again in the future! Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

Thank you for your fantastic review! We're delighted to hear that you enjoyed our fast shipping, great packaging, and competitive pricing on the Briggs and Stratton 25hp v-twin engine. Your satisfaction is our goal, and we can't wait to serve you again. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Super fast service. Technician was very good”

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Posted 7 months ago

Thank you for your fantastic review, Bruce! Your feedback truly motivates us to keep delivering the best experience possible. If you need anything else, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Very impressed with the complete experience with of my purchase from Small Engine Warehouse. Seth is very knowledgeable and helpful. I will use and recommend Small Engine Warehouse in the future.”

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Posted 7 months ago

Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with us and that Seth was able to assist you. Your satisfaction and recommendations mean the world to us! If you ever need further assistance, feel free to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Brandon found what I needed and I was able to pick it up the same day. This is a great place to purchase from.”

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Posted 7 months ago

Thank you for the fantastic review, Todd! We're so glad Brandon could help you find exactly what you needed and that you had a smooth pickup experience. Your satisfaction is our priority, and we truly appreciate your kind words. If you need anything else in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Excellent customer service, Mandy and Tim were very helpful”

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Posted 7 months ago

Thank you so much for your kind words, Steve! We're delighted to hear that Mandy and Tim were able to assist you effectively. Outstanding customer service is our goal, and it’s wonderful to know that we met your expectations. If you need anything else, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Bought a new engine for my John Deere. Received it in a few days and installation was not difficult. Breaking it in now and it started right up and runs fine. Brandon was extremely helpful with finding the right engine for my mower. He also answered all my questions after I received it. SMALL ENGINE WAREHOUSE has been a pleasure to deal with. I recommend it to anyone.”

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Posted 7 months ago

Thank you so much for your fantastic review, Ralph! We're delighted to hear that Brandon was able to assist you in finding the perfect engine for your John Deere. It's great to know that the installation went smoothly and that everything is running well! We truly appreciate your recommendation and are always here to help if you have any further questions. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Ordering was easy. The motor for my grasshopper mower was ordered on Thursday around noon and was delivered by 6:00 the next day. Chris was polite and professional and fast.”

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Posted 7 months ago

Thank you for the fantastic review, John! We're delighted to hear that you had a smooth ordering experience and that Chris provided you with excellent service. Your satisfaction is important to us, and we appreciate your trust in Small Engine Warehouse! If you ever need anything else, just let us know. Thanks again!

Posted 4 months ago

“Agent was knowledgeable and helpful. No manuel arrived with engine to assist in tuning for hard starting.”

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Posted 7 months ago

Thank you for your feedback, Rolland! We're glad to hear our agent was able to assist you. We understand the importance of having a manual for tuning, and we apologize for any inconvenience this caused. If you need any further guidance or support, please don't hesitate to reach out. We appreciate your business and hope to help you again soon!

Posted 4 months ago

“Sales rep very knowledgeable. Ordered over phone and was pleased with how easy everything went. Delivery went smoothly and I am very pleased with my purchase”

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Posted 7 months ago

Thank you for your fantastic review, Gary! We're delighted to hear that you found our sales rep helpful and experienced a smooth ordering and delivery process. Your satisfaction is what we strive for, and we appreciate your support! If you have any questions or need assistance in the future, feel free to reach out. Thanks again for choosing Small Engine Warehouse!

Posted 4 months ago

“Fast Shipping, great price , item as described.”

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Posted 7 months ago

Thank you for your fantastic review! We're delighted to hear that you found our shipping fast and our pricing great. Your satisfaction is incredibly important to us! If you ever need assistance or have any questions, don't hesitate to get in touch. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Very courteous and knowledgeable staff who quickly completed my request.”

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Posted 7 months ago

Thank you for your fantastic review, Stan! We’re delighted to hear that our team provided you with courteous and knowledgeable service. Your feedback inspires us to keep up the great work. If you need anything in the future, just let us know! Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“We had our doubts because of a special tapered crankshaft, but my son and I were assured by the salesperson that the small engine we bought was the direct replacement for the Briggs & Stratton engine on my Craftsman lawn vacuum. He said that if it wasn't, we could simply return it for a refund if no oil or gas had been added. True, but not what we were expecting. As soon as we removed the new engine from the box, it was evident that the crankshaft had no taper, and was visibly too short. I did ship it back to Small Engine Warehouse, but it cost me $62 to ship the $200 engine back. No return shipping label was provided. I don't doubt that my $199.17 that I paid for the engine will be refunded to my card. But returning the $62 it cost me to ship the engine back is in serious doubt. We should have been told up front that no shipping label would be provided, and that even though the mistake was made by Small Engine Warehouse, not us, the cost of the return shipping would be our responsibility. I guess that I've been spoiled dealing online with Amazon, Walmart, Sam's Club, Home Depot, etc. I don't see any way that Small Engine Warehouse could know what it cost me to ship the engine back. Even though I've been assured that the $199.17 will be refunded to my card, I'm still going to be out the $62 I paid for return shipping, due to their mistake. I am disabled/retired and 73 years old, and $62 hurts. To be fair, if I'm able, I will amend this review if my shipping costs to return their mistake is refunded. I'm not irate with Small Engine Warehouse, as to begin with, we doubted that the engine we bought would have the special crankshaft required to work on the lawn vac. But no mention of the return shipping cost, if the engine couldn't be used, was mentioned.”

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Posted 7 months ago

“I purchased a Kohler engine from Small Engine Warehouse and it was an exact fit and runs and works as it should. I ordered over the phone through SEW rep Robert Fink he was very knowledgeable and helpful with all my questions and concerns. I will definitely use their service again when needed.”

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Posted 7 months ago

Thank you, Timothy! We're so glad to hear that the Kohler engine was a perfect fit and meets your expectations. Robert is definitely a valuable member of our team, and we appreciate your recognition of his knowledge and support. We look forward to serving you again in the future! Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“So far everything I have ordered has worked flawlessly! No complaints”

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Posted 7 months ago

Thank you for your fantastic review! We're delighted to hear that everything you’ve ordered has worked flawlessly! Your satisfaction is our priority, and we’re grateful for your support. If you ever need assistance or have questions in the future, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“We received the motor, my husband installed it. Made sure to have oil in it. And it started tight up.”

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Posted 7 months ago

Thank you for the fantastic review! We're delighted to hear that your husband was able to install the motor easily and that it started up smoothly. Your satisfaction is our priority, and we appreciate your support! If you have any questions or need assistance in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Excellent the perfect engine for my yard machine log splitter. Thank you”

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Posted 7 months ago

Thank you for your wonderful review, Ron! We're so glad to hear that the engine is the perfect fit for your log splitter. Your satisfaction is our priority, and we appreciate your support! If you have any questions or need assistance in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“I was really surprised how fast I received my Kohler. I ordered it at 10am on Friday and it was in my yard about 2pm the next day. The representative was polite and knowledgeable. No issues.”

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Posted 7 months ago

Thank you for your fantastic review, Glenn! We're delighted to hear that you were impressed with the speed of our service and found our representative helpful. Your feedback is greatly appreciated, and we’re excited to have you as a valued customer. If you need anything else in the future, just let us know! Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“John was a very knowledgeable, helpful, and polite man. I really appreciated working with him to solve my problem.”

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Posted 7 months ago

Thank you for your wonderful review, Gyene! We're so glad to hear that John was able to assist you in resolving your issue. We truly appreciate your kind words and support. If you need anything else in the future, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

Small Engine Warehouse is rated 4.8 based on 1,486 reviews