Small Engine Warehouse Reviews

Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.75

4.8 Rating 1,487 Reviews

94 %

of reviewers recommend Small Engine Warehouse

Company Reviews

Metrics

4.8

Based on 1,487 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse 5 star review on 2nd May 2025

Anonymous // 01/01/2019

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“Thanks Robin Mandy no thanks to Hard to reach e mails sent back can not texts so to get the Pic of box what do u want from me spent 2 hrs driving to dealer to find out they do not do warranty work as they do not get paid motor still not running yet and I paid for this aggregation?”

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Posted 8 months ago

“Thank u Robin Mandy very difficult to reach u all e mails sent back creating work for me is not appropriate as my time is valued also could not text u so for the box picture waste of my time also drove 2 hrs to find out dealer will not do warranty work”

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Posted 8 months ago

“Easy to deal with and knowledgeable about the engines. I would recommend them.”

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Posted 8 months ago

Thank you for your kind words, Lee! We’re delighted to hear that you found our team easy to work with and knowledgeable. Your recommendation means a lot to us! If you ever have any questions or need assistance, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

Thank you so much for your kind review, Lee! We're glad to hear you found our team easy to work with and knowledgeable about our engines. Your recommendation means a lot to us! If you ever have more questions or need assistance, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“The guy that helped me was EXTREMELY HELPFUL !!!! I WOULD DO BUSINESS HERE AGAIN !!!!”

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Posted 8 months ago

Thank you for your fantastic review, Bruce! We’re so glad to hear that you had a great experience and found our team extremely helpful! Your support means a lot to us, and we look forward to seeing you again soon. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Easy transaction and a very fast delivery A+++”

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Posted 8 months ago

Thank you for your fantastic review, Anthony! We’re delighted to hear that your transaction was easy and the delivery was quick. Your satisfaction is our priority, and we appreciate your support! If you need anything in the future, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Service was great could have used better info about wiring starter to battery owners manual has no information in it about that”

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Posted 8 months ago

Thank you for your feedback, Rych! We’re glad to hear you had a great service experience. We appreciate your input regarding the wiring information in the manual and will look into improving it. If you have any further questions or need assistance, we're here to help. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“We were impressed with the company’s quick response to our needs and shipment. The engine came exactly as described with zero issues. They used R&L carriers for delivery and they too impressed us throughout the process. If I could rank these two companies at 6 stars I would. I deal with shippers on a daily basis and in todays age I’m usually disappointed in some fashion, but not with either of these two!”

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Posted 8 months ago

Thank you so much for your review, Bill! We're delighted to hear that our prompt response and the smooth shipping process met your expectations! It's great to know that both we and R&L carriers made a positive impression! Your kind words truly motivate us to keep delivering top-notch service. If you ever need assistance in the future, don’t hesitate to get in touch. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Ordering replacement wheels was very easy. Received wheels two days later. Wrong size was received. Took replacements back to customer service rep. He made the correction immediately and was very courteous. Had the correct replacement wheels two days later. They fit like a glove. 👍”

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Posted 8 months ago

Thank you for your review, Garry! We're glad to hear that the ordering process was smooth and that our team was able to assist you promptly. It’s great to know the replacement wheels fit perfectly. Your satisfaction is important to us, and we appreciate your kind words! If you need anything else in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

Thank you for your review, Garry! We’re glad to hear that the ordering process was simple and that you received the correct replacement wheels promptly. Our team always strives to provide courteous service, and we appreciate your understanding. If you have any further needs or questions, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Great price. Very knowledgeable and friendly staff. Always very courteous and helpful.”

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Posted 8 months ago

Thank you for your awesome review, Bruce! We're delighted to hear you had such a positive experience with our team. Our staff strives to provide great service, and your kind words truly motivate us! If you need any further assistance, just let us know. We appreciate your support and look forward to serving you again!

Posted 4 months ago

“great product, awesome price, fast and free shipping 5 star!”

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Posted 8 months ago

Thank you for your fantastic review, Michael! We're delighted to hear that you found our product, pricing, and shipping to your satisfaction. Your support means everything to us! If you have any questions or need assistance in the future, don’t hesitate to reach out. Thanks for being part of the Small Engine Warehouse family!

Posted 4 months ago

Thank you so much for your review, Michael! We're thrilled to hear you think our product is great and that you enjoyed the fast and free shipping! Your satisfaction is our top priority, and we truly appreciate your support. If you need anything else in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“The Motor arrived the next day and worked wonderfully. The only thing I would suggest is to re-connect the gas line. Over all vary pleased.”

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Posted 8 months ago

Thank you for your feedback, Jeff! We're delighted to hear that your motor arrived promptly and is working wonderfully for you! We appreciate your suggestion regarding the gas line and will definitely take it into consideration. If you need any further assistance, feel free to reach out anytime. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“It arrived fast. The engine was perfect, and made for a quick and easy install. 10/10 would recommend.”

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Posted 8 months ago

Thank you for your fantastic review, Clay! We're delighted to hear that your engine arrived quickly and made installation a breeze. Your recommendation means the world to us! If you ever need assistance or have questions, just reach out. Thanks for being a valued customer of Small Engine Warehouse!

Posted 4 months ago

“I got the engine quickly. Packaging was A1. The engine started right up and has ran like a champ ever since the installation.”

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Posted 8 months ago

Thank you for your fantastic review, Alan! We're delighted to hear that your engine arrived quickly and in perfect condition. It's great to know it started up easily and has been performing well since the installation. Your feedback truly makes our day! If you ever need anything else, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Brandon Branscum has been extremely helpful in helping me select the right engine and parts to make the engine fit in my tractor!!”

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Posted 8 months ago

Thank you so much, Walt! We're delighted to hear that Brandon was able to assist you in finding the right engine and parts for your tractor! Your satisfaction is our top priority, and we appreciate your kind words. If you have any more questions or need further assistance, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Great place to do business with. The kit I purchased had all the correct connections needed for a quick simple install. I placed my order on a Sunday afternoon online and the engine arrived on Tuesday. The driver even put the engine in my pole barn with a pallet jack. Before I ordered I spoke to Matt about the install he was very professional and even sent me the install instructions by email. The instructions were clear and simple, I didn't have to modify my tractor at all.”

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Posted 8 months ago

Thank you for the fantastic review! We're delighted to hear that you had such a smooth experience with your order and installation. Our team, especially Matt, is always here to help, and we’re glad the instructions were clear for you. Your satisfaction is what we strive for, and we appreciate your business! If you need anything else in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Great response time. Engine was installed with no issues. Will be using later today.”

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Posted 8 months ago

Thank you for your wonderful review, Kay! We're so glad to hear about your positive experience with the installation and our response time. Your satisfaction is incredibly important to us! If you need any further assistance or have questions, just let us know. Thanks for choosing Small Engine Warehouse, and happy working!

Posted 4 months ago

“All I can say is Jonathan Snyder ( JOHN ) who I think works in the warehouse is the man to talk to ! a few years ago I bought two 18 HP Briggs & Stratton two cylinder replacement engine for my John Deere 316 tractors Last week while cutting are 2 and 1/2 acres of grass I heard the engin change it sound ! Just as I finshed she stop cooled ! I opened the OHV covers and in the right side one found a broken push rod John got me the right rod But took me throuugh how and were to replace and calibrate the push rod both the exhaust and the intake. Thank you Mr.Snyder I could of never done it without you !”

Small Engine Warehouse 5 star review on 3rd September 2024

Helpful Report

Posted 8 months ago

Wow, Ron! Thank you for your fantastic review! We're so glad to hear that John could assist you with your engine issue. It’s always our goal to provide helpful support to our customers, and it sounds like John really came through for you. If you ever have more questions or need help in the future, don’t hesitate to reach out. We appreciate your business and are here to help anytime! Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Friendly, knowledgeable, quick”

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Posted 8 months ago

Thank you for your fantastic review, Lewis! We’re delighted to hear that you experienced friendly service and found our team knowledgeable and quick. Your kind words motivate us to keep delivering the best! If you ever need anything in the future, just let us know. Thanks for being a part of the Small Engine Warehouse family!

Posted 4 months ago

“Excellent service”

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Posted 8 months ago

Thank you for your wonderful review! We're delighted to hear that you had an excellent experience with our service. Your kind words truly inspire us to keep providing the best possible support. If there's anything more we can assist you with, please don't hesitate to let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Still having trouble with the wiring and didn’t come with bolts to hold motor down . Just not satisfied”

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Posted 8 months ago

Dear Ed, Thank you so much for sharing your feedback about your experience with Small Engine Warehouse. We genuinely appreciate your input and apologize for the issues you encountered. We are sorry to hear that you are still having trouble with the wiring. We understand this has left you dissatisfied, and we sincerely apologize for any inconvenience caused. Small Engine Warehouse strives to provide our customers with the highest quality products and exceptional service. I have emailed you from a case that has been opened about your issues in hopes of resolving them. Once again, thank you for sharing your concerns with us. We genuinely appreciate your support and hope to have the opportunity to make it up to you in the future. Best regards

Posted 8 months ago

Small Engine Warehouse is rated 4.8 based on 1,487 reviews