Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.65

4.7 Rating 499 Reviews

92 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.7

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Thanks guys! Quality, easy to deal with and very quick turnaround.”

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Posted 2 years ago

“Purchasing was simple and quick. Deliver was incredibly prompt and service is amazing. Thank you”

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Posted 2 years ago

“Great service, very prompt especially since I need the stock urgently and they made this purchase seamless and warehouse guy was not only happy to help but very organised. Thank you”

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Posted 3 years ago

“Still have not received this order??”

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Posted 3 years ago

“We got our bags the next day and they were exactly what we wanted. Thank you Smartbags!”

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Posted 3 years ago

“Love these bags Customers can re use as gift bags Great customer service Good quality bags Happy with the price Well done Smartbags 🌱”

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Posted 3 years ago

“I never received my purchase, no tracking number provided.”

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Posted 3 years ago

“Very happy with the price and freight was fast once it was sent”

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Posted 3 years ago

“Fantastic quality and fast delivery. I will definitely purchase again.”

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Posted 3 years ago

“As usual, the service was excellent, delivery time minimal, and bags in good order.”

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Posted 3 years ago

“Great service from Darryl. Can’t recall his name at the moment, might have been Darren. He had an American accent.”

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Posted 3 years ago

“Excellent service. Just a pity out of stock for some items. But that's the norm these days for lots of things.”

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Posted 3 years ago

“Great service, super fast delivery Recommend highly!”

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Posted 3 years ago

“Good Communication !! Good Product , thanks”

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Posted 3 years ago

“great staff and owners , service is amazing contacting me ss a customer if there is a problem with stock in these trouble times many thanks to Sam amazing guy”

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Posted 3 years ago

“I accidentally only ordered 1 bag of 2 colours instead of boxes of 50. It was handled very well and quickly. Top staff service.”

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Posted 3 years ago

“Excellent customer service and quality of product”

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Posted 3 years ago

“I've purchased from Smartbag twice now, great service, fast delivery and the quality is very good.”

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Posted 3 years ago

“We have been ordering tote bags for some years now. It's so easy to reorder new stock every time. Great customer service.”

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Posted 3 years ago

“I’m really happy with the bags and service only the last few times the bags have not been available which is hard because I don’t want to purchase from another company so I need to wait till they arrive”

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Posted 3 years ago

Smartbag is rated 4.7 based on 499 reviews