Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.67

4.7 Rating 527 Reviews

93 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.7

Based on 527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Smartbag 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

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“Love these bags and so do my customers Customer service is excellent Staff are always friendly and professional Love that I can pick them up when I need to”

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Posted 3 years ago

“Very efficient and accommodating. Good prices for the service and quality product.”

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Posted 3 years ago

“Fast & Easy service ordering online for delivery. Great quality bags.”

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Posted 3 years ago

“I needed the bags in a hurry and asked them to be delivered within a few days which Smartbag arranged for me with no hassle. Very happy with the service”

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Posted 3 years ago

“Fast and easy purchase. Australian made!”

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Posted 3 years ago

“Excellent service and excellent quality”

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Posted 3 years ago

“Fast and efficient.. Great product”

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Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

“Very helpful with my order as it my first order and wasn’t sure on what I wanted thank you for the help”

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Posted 3 years ago

“Fast delivery and high quality product”

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Posted 3 years ago

“Great service and products!”

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Posted 3 years ago

“Very helpful, prompt service”

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Posted 3 years ago

“The website is easy to use and the goods arrived very quickly. Thank you.”

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Posted 3 years ago

“We ordered paper bags with handles. Very pleased with the bags, and the prompt shipping. Excellent service will use again.”

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Posted 3 years ago

“Order arrived very quickly and just as expected!”

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Posted 3 years ago

“We received the bags and are very happy with them. Great quality, a great variety in sizes and great to use.”

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Posted 3 years ago

“Excellent service and product , Daryl awesome”

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Posted 3 years ago

“Bags are great though I found the website a bit difficult to navigate. I couldn’t see where to put in the discount code so didn’t get it on my last 2 orders”

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Posted 3 years ago

Thanks for the 'heads up' Mountain Air Gifts Waddell, The team at Smartbag are currently working on an updated and refreshed website to make ordering, and taking advantage of our discounts, amongst other things, quicker and easier. Until then, Feel free to call us on 1300 874 559 when you order, happy to take care of the discount for you. Thanks for being a client, we love you all and will do what it takes to try and make your experience with us more efficient in every way. Stay tuned for the 'refreshed site' around October

Posted 3 years ago

“Always easy to deal with anyone at Smartbag and the pricing is fair…what more can you ask for?”

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Posted 3 years ago

“the best bag company always on time , staff so helpful ill never use any other company for wrapping”

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Posted 3 years ago

Smartbag is rated 4.7 based on 527 reviews