Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.65

4.7 Rating 499 Reviews

92 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.7

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and paid for stock, then 2/3 delivery came. Was informed that the product was out of stock and would be sent later If the stock has run out please don’t have it available on line to purchase- I believed the stock was available And I had pre paid for stock that was available Please fix this”

Helpful Report

Posted 2 years ago

“Service - Excellent Quality - Excellent I am a small market stallholder and when the State Government introduced "No single use plastic bags" I really wondered what I would do. I used the internet and found your company, close to home and with very competitive prices. I went to your warehouse and found your staff very helpful and courteous. they went out of their way to help. I have already recommended Smartbag to other stallholders.”

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Posted 2 years ago

“Called multiple times and can’t get through anyone. Printed items were not best quality.”

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Posted 2 years ago

“***** Bags are exactly what I thought they would be, and what is pictured. Extremely prompt service. Will definitely be purchasing again. Thank you.”

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Posted 2 years ago

“Great price. Good people.”

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Posted 2 years ago

“Excellent, and amazing service. Delivery came so much faster than I expected. My homecrafted logo was made adaptable for other uses. Very happy with the outcome.”

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Posted 2 years ago

“I love my bags. Great quality, great price and Great customer service thank you to you and your team”

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Posted 2 years ago

“Had a problem with ordering online. If that could be fixed then I would highly recommend.”

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Posted 2 years ago

“Great quality.”

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Posted 2 years ago

“Great product and fast easy delivery”

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Posted 2 years ago

“Good pricing. Darryl and Chris went above and beyond to help with my design and gave me some good alternatives. Happy with end product. Fast and efficient process.”

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Posted 2 years ago

“Quality is very good, perfect for my market customers purchases. Love the sizing as well purchased two different sizes”

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Posted 2 years ago

“Love these bags and so do my customers Customer service is excellent Staff are always friendly and professional Love that I can pick them up when I need to”

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Posted 2 years ago

“Very efficient and accommodating. Good prices for the service and quality product.”

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Posted 2 years ago

“Fast & Easy service ordering online for delivery. Great quality bags.”

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Posted 2 years ago

“I needed the bags in a hurry and asked them to be delivered within a few days which Smartbag arranged for me with no hassle. Very happy with the service”

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Posted 2 years ago

“Fast and easy purchase. Australian made!”

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Posted 2 years ago

“Excellent service and excellent quality”

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Posted 2 years ago

“Fast and efficient.. Great product”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

Smartbag is rated 4.7 based on 499 reviews