Smartbag Reviews

4.6 Rating 452 Reviews
92 %
of reviewers recommend Smartbag
4.6
Based on 452 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Smartbag Reviews
Smartbag 5 star review on 28th February 2024
Mehnsaik Chan
Smartbag 5 star review on 28th February 2024
Mehnsaik Chan
Smartbag 5 star review on 31st October 2023
Andrew Klima
Smartbag 5 star review on 5th September 2023
Lexxy Gundayao
Smartbag 5 star review on 5th September 2023
Lexxy Gundayao
Smartbag 5 star review on 19th January 2021
Diane Giles
Smartbag 5 star review on 7th February 2020
Ricka
Anonymous
Anonymous  // 01/01/2019
We received the bags and are very happy with them. Great quality, a great variety in sizes and great to use.
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Posted 1 year ago
Excellent service and product , Daryl awesome
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Posted 1 year ago
Bags are great though I found the website a bit difficult to navigate. I couldn’t see where to put in the discount code so didn’t get it on my last 2 orders
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Posted 1 year ago
Thanks for the 'heads up' Mountain Air Gifts Waddell, The team at Smartbag are currently working on an updated and refreshed website to make ordering, and taking advantage of our discounts, amongst other things, quicker and easier. Until then, Feel free to call us on 1300 874 559 when you order, happy to take care of the discount for you. Thanks for being a client, we love you all and will do what it takes to try and make your experience with us more efficient in every way. Stay tuned for the 'refreshed site' around October
Posted 1 year ago
Always easy to deal with anyone at Smartbag and the pricing is fair…what more can you ask for?
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Posted 1 year ago
the best bag company always on time , staff so helpful ill never use any other company for wrapping
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Posted 1 year ago
always value for money and quick posting
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Posted 1 year ago
happy with the products! shipping was so fast, pwrfect timing!
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Posted 1 year ago
Fast, efficient and friendly with a great product as well. Highly recommend Smartbag.
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Posted 1 year ago
Great size bag, and strong. Ordering was easy, and delivery and extremely fast and efficient! Thank you for a great product.
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Posted 1 year ago
Excellent service from staff, very good face to face. Good clean and well stocked warehouse, warehouse person Nathan very helpful and gave me the right information. Will recommend Smartbag to other stallholders and friends for good old fashion service that you don't always get from other suppliers. Thank you
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Posted 1 year ago
Very impressed with the efficiency and speed. Will definitely be ordering again.
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Posted 1 year ago
Accurate fast and prompt service
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Posted 1 year ago
Good quality, delivered on time, I will certainly reorder this product!
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Posted 1 year ago
Thanks guys! Quality, easy to deal with and very quick turnaround.
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Posted 1 year ago
Purchasing was simple and quick. Deliver was incredibly prompt and service is amazing. Thank you
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Posted 1 year ago
Great service, very prompt especially since I need the stock urgently and they made this purchase seamless and warehouse guy was not only happy to help but very organised. Thank you
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Posted 1 year ago
Still have not received this order??
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Posted 2 years ago
We got our bags the next day and they were exactly what we wanted. Thank you Smartbags!
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Posted 2 years ago
Love these bags Customers can re use as gift bags Great customer service Good quality bags Happy with the price Well done Smartbags 🌱
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Posted 2 years ago
I never received my purchase, no tracking number provided.
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Posted 2 years ago
Smartbag is rated 4.6 based on 452 reviews